Stayed at The Drake for work, because the area is interesting (just out of downtown) with many great restaurants. It has a great 2nd floor bar & outdoor patio, with decent, laidback staff.
Staff was very attentive, however very busy as there was an evening function happening during check in.
The room was great – modern - with great Malin & Goetz toiletries in the bath room and a great shower.
They did make an error and missed the second night of my reservation, however they did call around for me and were able to put me up in a room at the Gladstone down the street. Luckily, I had an email confirmation of the second night reserved, as the reception person questioned this. I would have preferred they assisted moving me to the Gladstone, as I did need to manage this hotel move between my work meetings.
They also did forget to include the VIP upgrade perks for booking through TripAdvisor, and did say they were going to follow up, but did not.
A great, however too short stay, due to the move, but would recommend this for future stays or the Gladstone because of the great location.
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- Also Known As:
- Toronto Drake Hotel
- Drake Toronto