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Residence Inn Toronto Airport
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Reviews (377)
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180
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All reviewsfull kitchentoronto airportbedroom suiteice makerfree breakfasthockey tournamentliving areapool and hot tubshuttle servicebreakfast staffwould stay here againthe rooms were nicesmall kitchenfirst morningfront desk staffbreakfast roombusiness trip
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188 - 193 of 377 reviews
Reviewed 4 January 2014

Stayed in a 2 bedroom suite for New Years. Very clean with the added bonus of a gas fireplace. Full service kitchen was equipped with pots, pans, dishes etc. Kids loved the pool and the adults enjoyed the hot tub. Loved the complimentary fruit, desserts and coffee in the evening.

  • Stayed: December 2013
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1  Thank Jenlamb75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2013

Due to our plane being quite delayed, we missed our connecting flight and this is where we were housed until the next day when we could fly out. There was a free shuttle but the driver was exceptionally rude when a girl in about her late teens/early twenties was struggling to get her bag up the stairs and he chose to answer his cell phone while watching her. The drive from the airport was quite quick and check in was welcoming and friendly around 10:45 pm. We booked a return to the airport on the 6:40 am shuttle. We were given a $20 dinner voucher by the airline but there is no restaurant open. Instead, we could choose from their "Market" which consisted of frozen, microwavable dinners, Kraft Dinner (microwavable), instant noodles, chips, pop, ice-cream. After a long day of travel, this is not "dinner". The hotel and hallways look very worn and tired with carpet ripped and stains. When we opened the door to the room, the smell that wafted out was remnants of many different guest's cooked meals that have lingered for a long time. It was definitely enough to make me gag, literally. The place is very dated and the shower leaked. The bed was comfortable and the hotel quiet throughout the night. The next morning, we skipped the breakfast and attempted to catch the shuttle. We found that they shuttle had left early and we missed it. We were scolded by the front desk that the shuttle has a tight schedule to keep but we showed her the time and it was definitely before 6:40 am. She called them and they returned to pick us up. Never would I ever stay here or any where near this hotel chain again.

  • Stayed: December 2013, travelled as a couple
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1  Thank teeth-on-fork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2013

Stayed here overnight before an early morning flight. Comfortable, very friendly, good breakfast, and very reasonable parking rates while we were away. Shuttle service was fast and efficient to the airport. The rooms were spacious and beds comfortable.

  • Stayed: September 2013, travelled as a couple
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Thank Janet. Mrs T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2013

This hotel has all suites which is fantastic when traveling with a family. The full size kitchen had everything needed to prepare meals which also helps with a food budget. Breakfast was included and it more than met our needs with a good variety of choices. All of the staff were very friendly and efficient. There was really nothing that we did not like about this hotel. Would stay here again when we return to Toronto. Location was great and so was the price. Stay and enjoy, we did!

  • Stayed: November 2013, travelled with family
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1  Thank family201113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

Stayed here for 4 days. Great price! Ample parking space (they charge for it). Decent buffet and good staff. Room was comfortable. It is a half hour drive to downtown Toronto. There are good restaurant and grocery options around this property, and also a mall.

Stayed: September 2013, travelled with family
2  Thank Gurneet K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina V, General Manager at Residence Inn Toronto Airport, responded to this reviewResponded 28 October 2013

Dear Gurneet K,
Thank you for taking the time to share your experience. We look forward to welcoming you back in the near future.

Gina Villanueva

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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