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Reviewed 30 April 2008

Stayed here for two days in April '08. The beds are comfortable, but the kitchenette is a bit outdated. Also, a word of warning, on check in they charge $150/night up front for incidentals (be sure to pay attention, as the staff won't tell you how much they're charging unless you ask specifically). In my experience the staff was also quire rude about answering any questions or resolving problems with the room.

Date of stay: April 2008
  • Trip type: Travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
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    • Business service (e.g., internet access)
3  Thank MEW2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2008

I booked our staff conference here for April 2008 for 1 week - 15 different rooms for staff from around the world. Personally I stayed on the 25th Floor Room #2. Everybody was really happy with their rooms. As a group we travel a lot and have been in a lot of hotels. Everyone agreed it was more relaxing to come here at the end of the day than a typical hotel as the room set up is better and you don't feel like you're in a hotel - more like you're crashing at your friends place.

This is more of a botique hotel. Most rooms are like studio apartments (they also have some suites / larger rooms). They have a small kitchen area - stove top, microwave, dishwasher, small fridge, cutlery, pots / pans, coffee maker, toaster etc. Living room area has a desk, flatscreen tv, two chairs, kitchen countertop with two bar stools. Floors throughout the room are laminate wood floors with a couple of throw rugs.

Decor: Modern and contemporary. The furniture looks like it comes from West Elm - if you like that style you'll like the decor.

Storage: large closet with good storage space in the hallway. There is an in suite washer / dryer in every room. Plus iron and ironing board.

Bathroom: Walk in shower, floor to ceiling tiles, bowl sink, standard toiletries. Two bathrobes in room

Bedroom: I had a separate bedroom with a door - small but fine. Had an additional smaller flatscreen tv in there. Bed was comfortable, 4 pillows, bolster, duvet - no bedspread or coverlet which I personally prefer for sanitary reasons.

Balcony: some rooms have balconies - mine did but I would not say it was a space you would want to hang out in. No furniture out there and no real view since the hotel is in the heart of the city and surrounded by towers. More likely you would want to open the door to get fresh air (screen door) or step out to have a cigarette (a lot of the rooms are non smoking).

Atmosphere: the hotel tries hard to make it a relaxing place for their clients. Thre is a water fountain in the living room, bamboo shoots for decoration, meditation (stretching mat), plus they will have the incense of your choice given to you during turn down service every night.

Spa: They have a fabulous spa here in the hotel. Some of my colleagues used it and enjoyed it very much. A swedish massage is $110Cdn for an hour. I believe that hotel guests get a 15% discount.

Gym: They have a tiny gym here. 1 treadmill, 1 eliptical, 1 bicycle, 1 bench with free weights, stretch mats, and 1 combined weight machine.

Staff: 10 star staff. Everyone is very helpful and friendly. All of our issues were dealt with promptly. We were greeted whenever we came back in to the hotel.

Housekeeping: The rooms were clean. If you put your Do Not Disturb sign on the door they will respect it and not come in.

Security: Very good. To access your floor you must put your card in the elevator to push your button. Peep hole in door, dead bolt, swing door guard plus digital safe where you program your own code that is big enough to fit a laptop. Downtown is a bit deserted at night. Main streets are fine.

Internet: Pay for internet $12Cdn per day. Wireless available in rooms. Had no problems VPN in to work.

Breakfast: available on the ground floor. I did not eat there but my colleagues did. This was their one complaint with the hotel. Cost was $12Cdn per day. There was no hot food (omlettes etc), Just toast, bread, and waffles. They used to have the hot food but guess they changed their menu.

Nearby: There is a 24 hour Dominion Supermarket a couple of blocks from the hotel. Very large including vegan / vegetaritan foods, organic foods and all the other standard fare. There is also a 24 hr drug store - Shoppers Drug Mart one block away on King St.

ATM - there is an ATM on the second floor of the hotel. Also several along Kings St / Main Streets of the city.

Getting Here: To / From Toronto Pearson Airport it is a flat rate of $46 Cdn for the taxi + tip (no tolls). Average time is 45 min. There is also an Airport Express shuttle bus that operates every 20 to 30 min. Approx $20 one way or $30 rtn. They drop off to 10 different downtown locations.

Airport: Note you go through customs in Toronto if you are coming / going to the USA so allow time in your schedule. When leaving Toronto the customs line can be quite long so don't show up at the last minute - you'll miss your flight.

Things to do: the CN Tower for the view on a nice day is great. We had dinner in their revolving restaurant. It's a bit pricey. Food was not fabulous but decent, considering it is a tourist atraction. Service was horrible. Very slow. Think they are understaffed. You can organize tours through the hotel - including to Niagra Falls and in season to the wine area (some tours do both as they are in the same area). 75 miles away - 1.5 hrs drive.

Shopping. Tons of shopping in the area. Toronto, known for its cold winters, has a lot of underground malls and people use these walkways to get between building downtown without having to go outside. All price ranges for shopping.

Overall we were all very happy with our stay here at this price point (approx $225Cdn / night) and would be happy to return.

Date of stay: April 2008
  • Trip type: Travelled on business
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank NYC-Canuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2008

Toronto: Cosmopolitan Hotel: "Cool Contemporary and European feeling!"
Date: August 6, 2006
Reviewer: A TripAdvisor Member, Pittsburgh PA
I booked a room at the Cosmopolitan hotel because I found a great rate on their website. The experience was very rewarding. The hotel feels much like a European hotel in every way. From how it's nondescript exterior and location on a small side street, to the small but very charming spaces.
The lobby is small with a very friendly front desk staff. The rooms have a great vibe. First of all they are a full suite with seperate kitchen, hallway, bathroom and bedroom. Most rooms have balconies, but the hotel is crammed in between other buildings so you really don't have a view...and be careful about keeping the blinds open as there could be privacy problems.
The amenities are very modern and interesting, from the plants, music and waterfall sounds, to the unique shape and materials of the bedding...all designed to give you new age positive energy.
The lobby bar and restaurant is also very contemporary and cool. The food and drink were exceptional...no breakfast but Tim Hortons is just a couple doors away.
The location is not the greatest if you want to be by the good shopping and restaurants, but if you're wiling to cab it it is definitely worth checking out this fun hotel

Date of stay: April 2007
Thank gtomaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2008

We stayed at the Cosmopolitan on March 29th for one evening and found it to be a great place to stay.

The rooms are modern and well appointed. The kitchen would be helpful to someone who was on a long stay. It is well located about two blocks from the Sony Centre (Hummingbird Centre) and about a ten-fifteen minute walk from the Eaton Centre.

One of the highlights for us was the continental breakfast buffet. In keeping with the Hotel, it was designed around the theme of healthy living. It contained an abundance of healthy choices including premium juice, fruit salad, assorted cheeses, Yogurt, fresh breads, rolls, waffles and even real maple syrup.

All in all this is a great place to stay and we would be pleased to return anytime.

Date of stay: March 2008
  • Trip type: Travelled as a couple
    • Value
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    • Check-in / front desk
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1  Thank sacul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2008

Great hotel. Floor to ceiling windows. Flat screen t.v. Lovely bed modern design. Very tranquil. One problem no parking, but plenty nearby. You are one block of the main street, Yonge St, and walking distance to all the major atractions. Try the pub on the corner the Irish Embassy.

Date of stay: April 2006
  • Trip type: Travelled as a couple
    • Value
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    • Check-in / front desk
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    • Cleanliness
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    • Business service (e.g., internet access)
1  Thank Kitcheneral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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