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“Great Overall Stay”

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Executive Hotel Cosmopolitan
Ranked #46 of 136 Hotels in Toronto
Certificate of Excellence
Jordan, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Overall Stay”
Reviewed 18 April 2014

The staff was great from check in to check out. We have stayed several times and it has been always excellent. The location is great, just steps to the subway. The rooms are very clean and quiet. I would recommend this hotel to everyone.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank 426RossM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad R, Manager at Executive Hotel Cosmopolitan, responded to this review, 29 April 2014
Dear 425RossM;

Thank you for your wonderful review and detailed comments regarding your stay at the Cosmopolitan Toronto. We value your feedback and, even more, the time and effort devoted to sharing it with us.

We appreciate your sincere recommendation and we look forward to welcoming both you and those you refer to our hotel in the near future.

Warm Regards,

Chad R.
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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843 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (124)
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English first
Hamilton, Canada
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 April 2014

We we're here a couple of months ago and the experience was very good. the staff were friendly and accommodating, and the room was very clean. Sad to see their lobby bar closed when we were there…we always loved hanging out there with a glass of wine. All in all, good stay with Cosmopolitan.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank veghead45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad R, Manager at Executive Hotel Cosmopolitan, responded to this review, 16 April 2014
Dear Veghead45;

Thank you for your positive review of the Cosmopolitan Hotel Toronto. We are very pleased to have such great comments regarding our cleanliness and service provided by our colleagues!

On another note, we are happy to announce that we have a new restaurant located in our lobby, which opened the 1st part of February. The restaurant is called "Wildfire", and you can view the menu and hours of operation on our website.

Again, thank you for your feedback, and we look forward to your next stay with us!

Warm Regards,

Chad R.
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Campbellford, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 April 2014

Thanks so much to the amazing staff of the Cosmopolitan making our trip to the city a wonderful experience. Your kind , warm , helpful, smiling faces welcomed us and assisted us with reservations at Wildfire and the Shizan Spa. We really enjoyed our dinner in this sophisticated yet quiet elegant restaurant. The calamari was absolutely amazing. The girls in the Spa were so sweet and I enjoyed the best pedicure ever!! The rooms are so spacious with top of the line duvet, shower, and kitchenette. We also appreciated that every room had a balcony to overlook the city. This hotel being so close to all downtown ammentities, will definately see us and our friends again. Great job staff!

  • Stayed April 2014, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank helpfulreview2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad R, Manager at Executive Hotel Cosmopolitan, responded to this review, 15 April 2014
Dear Helpfulreview2014,

Thank you for taking the time to review your stay at the Cosmopolitan Hotel Toronto.

It is very pleasing to hear that you enjoyed your stay in our spacious one bedroom suite. The decor, furnishing, bedding and balconies are all part of the experience while staying with us, and we are so pleased to know you enjoyed your stay.

We are also very happy to hear that your experience in our Shizen Spa and newly opened restaurant, Wildfire was memorable. Our colleagues are very intuitive and work hard to ensure your every need is not only met, but exceeded, and it seems as though this was your experience with us, fantastic!

It is wonderful to hear that you plan to return to our hotel again in the future. We look forward to welcoming you back to the property for another five star experience.

Warm Regards,

Chad R.
Hotel Manager
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1 review
Reviewed 12 April 2014 via mobile

The staff were all very helpful and friendly! The ladies on the front desk always had a smile and the management were professional and attentive. Our suite was clean, comfortable and met all our needs! We will be back!

Stayed February 2014, travelled with friends
Helpful?
Thank Grant S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad R, Manager at Executive Hotel Cosmopolitan, responded to this review, 15 April 2014
Dear Grant S;

Thank you for your review. We are extremely pleased that you enjoyed your stay with us when you were in Toronto! At the Cosmopolitan we strive for great service and positive experiences and to have you share your experience with us is very much appreciated. We hope to see you again the next time you visit Toronto!

Again, thank you for taking the time to share the details regarding your most recent stay.

Warm Regards,

Chad R.
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, Canada
1 review
Reviewed 6 April 2014

Spent a week here for business it was fabulous! Fantastic room, great kitchenette, living room with a fountain!! Great downtown location, close to sightseeing and restaurants. Staff was terrific, recommended restaurants in local neighbourhood, valet parking and storage for my bags the day of checkout. I had appetizers at wildfire and escargot was to die for! Breakfast had some nice choices including lox. Workout room on same floor as breakfast was nice and quiet with basic equipment available.
Overall a great room in the downtown core, side street was nice to limit the traffic noises. Would recommend for business or pleasure, have already booked my next stay, this time for fun!!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Panmiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad R, Manager at Executive Hotel Cosmopolitan, responded to this review, 7 April 2014
Hello Panmiel;

Thank you for such a wonderful review. Your comments regarding your stay at our hotel has made our colleague’s day. This is what we strive for and to have you validate our efforts by sharing your experience at The Cosmopolitan Hotel is very much appreciated.

If there is anything else that would make your future stays even more comfortable, please do not hesitate to let us know. Thank you for taking the time to share the details regarding your most recent stay and we look forward to welcoming you back!

Warm Regards,

Chad R.
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, Canada
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 6 April 2014

Loved this little Hotel.... Located five minutes up Yonge street....5 minute walk to all the main sights of Toronto. Valet parking was the way to go...Front staff was quick and efficient rooms were recently renovated...separate living room area with small kitchen..great for long stays or short. We had a balcony which you don't get very often. Beautiful soft high quality duvets and pillows. Bathroom had a good selection of toiletries and rain head shower. Fantastic steakhouse I. The hotel called Wildfire...very cosy atmosphere, service was top notch and super friendly...Food was top notch.. They have a little spa as well where I experienced the best Pedicure ever...
Continental breakfast included as well....

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank regency1566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad R, Manager at Executive Hotel Cosmopolitan, responded to this review, 7 April 2014
Dear Regency 1566;

Thank you for your wonderful review and detailed comments regarding your stay at the Cosmopolitan Toronto, along with sharing your experience in Wildfire and our Shizen Spa! We value your feedback and, even more, the time and effort devoted to sharing it with us. Feedback such as yours allows us to continually improve and correct ourselves as we strive to exceed the expectations that our guests rightfully have from us.

We appreciate your sincere recommendation and we look forward to welcoming both you and those you refer to our hotel in the near future.

Warm Regards,

Chad R.
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louisville, Kentucky
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 March 2014

The good- The room- Big, with a sitting area, a great bed and a kitchen with microwave and dishwasher, which made it feel a little more like home. The location- Right off of one of the main streets- 10 minute walk to the CN tower and right in the middle of the business district, which was great for walking to work.The staff- Always greeted me with a smile and were always open to me asking questions.

The bad- The internet- Besides that it is $40 a day (valet car included) it was SO SLOW; like painfully slow. I was trying to do work and it took 5 minutes for every page to open up. The breakfast- ITS NOT FREE!!!! when i checked in they talk about the continental breakfast and described it like it was included in the stay. It was only as I was checking out that i found out that it was $17 a day. And the breakfast, was a joke! $.99 boxes of cereal, bread, and some fruits

Overall it was just okay.. I think when I come back Ill look for somewhere else.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travel4ever3611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad R, Manager at Executive Hotel Cosmopolitan, responded to this review, 1 April 2014
Hello Travel4ever3611;

Thank you for posting your feedback regarding your recent stay with us, at the Cosmopolitan Hotel Toronto. We are extremely pleased with your comments regarding the room, location and definately regarding our Front Office team!

We currently are not charging for our Internet service, as we know it's extremely slow. We have just committed to upgrading the entire system for the hotel, and this work should be done by the 1st part of May. Valet parking is indeed $40 per day plus additional taxes. We do offer "Bed and Breakfast" packages at our hotel that would include our continental breakfast, but unless a package has been booked, it is an additional fee. I will ensure our front desk team is accurately informing our guests at time of checking in with us.

Again, thank you for your feedback, and we would hope that once our Internet upgrade has been completed, you would reconsider giving us another chance. Please feel free to reach out to us directly should you wish to arrange another reservation the next time you're in the downtown Toronto area.

Warm Regards,

Chad R.
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Executive Hotel Cosmopolitan

Property: Executive Hotel Cosmopolitan
Address: 8 Colborne St, Toronto, Ontario M5E 1E1, Canada (Formerly Cosmopolitan Hotel Toronto)
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
#18 Spa Hotel in Toronto
#30 Luxury Hotel in Toronto
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Executive Hotel Cosmopolitan 4*
Number of rooms: 97
Official Description (provided by the hotel):
An urban oasis in the heart of Toronto's financial district, the Cosmopolitan Toronto Hotel & Spa is a leader in the newest trend in lifestyle hotels and is recognized for its exceptional design concept, service and ambiance. A stay at the Cosmopolitan is the ultimate in intimate, modern comfort. With only 5 suites per floor, the amenities are generous and include windows & balconies that open to spectacular views of the city and Lake Ontario, hardwood floors, full kitchens, washer/dryers, 32 inch flat screen televisions. ... more   less 
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Also Known As:
Cosmopolitan Toronto Hotel

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