I stayed at One King for 3 weeks with work whilst visiting a lab in Toronto, and was really pleased with my choice of hotel.
When I first arrived the staff were very friendly at check in and allocated a room but promised I would be moved in a few days once a better room became available since the room had no view. The hotel was in the middle of refurbishment and I believe not many of the refurbished rooms had a washer dryer at that time (they were waiting on a delivery) which was part of the package I had booked and the room was the only available one with a washer dryer. This first room, although understandably a bit outdated as it hadn't been refurbished yet, was really big, very clean and comfortable with a huge bed that was really comfy and there was plenty of storage. I was however really disappointed with the lack of view (although in fairness I had been made aware of this) as the window looked out into the side of the building, and I was so glad to be moving in a few days as not just the lack of view, but the lack of daylight was slightly disorientating as waking up in the night/morning I couldn't tell when it was as it was always dark, and had no idea what the weather was like. Had I stayed in this room the whole time I think this would be a different review.
A few days later moved to another room which had daylight and was nice and big with a huge bed again, but unfortunately had to ask to move yet again as there was a strange sort of stale smell in the room which 2 people could both smell (normally I would probably have just accepted it but when staying there for such a length of time and for the majority was on my own so I wanted to be happy in the room as I spent a lot of time there at night doing work and relaxing). Again the staff were really helpful and moved us again no bother. I was so pleased to move to the next room, and that I sacrificed the washer dryer for a nicer room (it was one of the newer ones that was waiting for a washer dryer). The room was on the 38th floor and spanned the whole width of the building meaning the windows looked along King St on one side, up Yonge St from another window and out to the water from the other side. It had really great views and an absolutely lovely sunrise in the morning. The room was also very clean and had been refurbished to a good standard with new TVs and sofa. I think there was also new cabinets in the kitchen although these unfortunately already had scratches all over them, although maybe these were the existing ones. One thing I felt would improve the refurbished look was an update of the bath/shower, even a different shower curtain would have made a difference.
There was a fitness centre on level 17 with saunas, two pools and a small gym. The pools weren't proper swimming pools but instead small jet pools but were a nice addition as I didn't even realise there was anything other than a gym! The gym was fairly small but seemed to have enough equipment as didn't seem to be very busy, later on when I went anyway. Equipment included two treadmills, two crosstrainers (which you could watch TV from), a rowing machine and weights, mats etc. There was also good views from the gym and a seating area outside with people sitting having drinks on the rooftop. Personally I found that a little off putting while in the gym but maybe that's just me! And I forgot about it after a while when tired!
The location was excellent with a short walk up to Yonge and Dundas Square and the Eaton Centre was close by for shopping. There are plenty of places to eat nearby once you find the right area and there was a Metro for groceries around a 10 minute walk away. The harbourfront and CN tower were also only a 15 minute walk away and Union Station was just around the corner. The location really was so handy for everything and being so central made my trip a lot better and I felt very safe walking around near the hotel.
The staff were always very friendly and helpful, I could not have faulted the service at all. Justin at the Concierge desk was great when asked him about trips and taxis etc and even remembered us later on and asked how the trip was.
Amazing location, clean and comfortable room with plenty space and great views of the city and water from the second room. A few small things I might change but will all be even better once refurbishment finished. Overall a great hotel and I would recommend staying here if visiting Toronto.
- Official Description (provided by the hotel):
- Immersive and inspiring, One King West Hotel & Residence invites you to a uniquely vibrant place to stay. Enjoy the genuine warmth and gracious service at this unique oasis of hospitality. Indulge in architectural grandeur, sophisticated comfort and personalized service at One King West. Connect yourself to the city’s core business, entertainment and shopping districts from this premier address. Come and see why One King West is a hotel to call home. ... more less
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- Also Known As:
- One King West Hotel And Residence
- 1 King West Hotel & Residence
- One King West Toronto
- Suites Toronto
- King Suites Toronto
- One King West Hotel Residence
- Suites 1 King West