I stayed here when celebrating a bachelorette party. Under the specific circumstances the room was louder then others. We did leave the hotel room around 11pm for a night out. Upon our arrival back to the hotel (2am)we were notified that we were evicted. The front desk and staff were extremely unprofessional when handling the situation. The security guards made us feel extremely uncomfortable as we attempted to solve the problem at hand. We were then escorted to our hotel room to gather our belonging and told to leave the hotel at 2am. EXTREMELY UNPROFESSIONAL AND EXTREMELY UNREASONABLE. For no reason should grown women be kicked to the curb over noise when we were never notified of a problem. Would not recommend this hotel to anyone due to the fact that they treat their customers poorly.
- Official Description (provided by the hotel):
- Conveniently located in the heart of the downtown entertainment district, near major businesses, restaurants and attractions. Steps to CN Tower, Ripleys Aquarium, Metro Convention Centre, Rogers Centre and the Bell Light Box. Residence Inn has perfected the extended stay experience offering 256 stylish, oversized studio, one or two bedroom suites with full kitchens and living areas. Enjoy a complimentary, full, hot buffet breakfast and a light supper social 2-3 nights a week, from 6-7.30pm. Relax in the hot tub or pool area adjacent to the state-of-the art fitness centre. ... more less
- Reservation Options:
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- Also Known As:
- Residence Inn By Marriott Toronto Downtown / Entertainment District Hotel
- Residence Inn Toronto Downtown
- Toronto Residence Inn