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“Big Disappointment!” 2 of 5 bubbles
Review of Sandman Signature Toronto Airport Hotel

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Sandman Signature Toronto Airport Hotel
Ranked #39 of 132 Hotels in Toronto
Certificate of Excellence
Sudbury, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Big Disappointment!”
2 of 5 bubbles Reviewed 1 November 2012

I booked this hotel to stay in the night before flying out from the Toronto airport for our vacation. I opted for a jacuzzi suite as a surprise for my boyfriend's birthday. At first view the suite seemed perfect, spacious sitting area, full kitchen, bathroom, washer & dryer in closet and separate bedroom with jacuzzi.

*Side Note*
We went down to the restaurant Moxie's Grill & Bar for a birthday dinner. The food was excellent, but the waitresses outfits belonged on a stage with a stripper pole... the men all wore classy bowties, suit pants and white shirts. The girls did not have uniforms, our waitress was wearing a skirt so short that when she bent to below the counter to get our menus, we saw more than we wanted to see of her derriere, not classy! We had a bottle of wine sent up to our room and concluded our dinner.

The plug for the jacuzzi did not work, we had to use a plastic bag and face cloth to try to plug the drain so it would hold water. The tub took FOREVER to fill and when it was ready we turned on the jets to discover that only one worked!!! So much for a romantic evening!!! The bed was comfortable and the room was clean though. The next morning we had to be up early for our flight and tried to make coffee in our room, however, the coffee maker didn't work and the hot water leaked everywhere. It wasn't the worst place I've ever stayed in, but I had higher expectations given the price of the suite. We told the front desk of the problems with the room, they didn't seem too concerned or offer to rectify anything, nor was any discount given.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Jenn_Canuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (104)
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English first
Phoenix, Arizona
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 22 October 2012

I was very pleasantly surprised at the quality of room and hotel facilities at the Sandman Signature Toronto CYYZ airport.

The cleanliness of the hotel was a sight for well traveled eyes.

My room had a full sized fridge and a small kitchen, which I was not expecting. It made the stay less expensive for me, and much more convenient.

I will definitely will stay here again.

Room Tip: My room was across the hall from the elevator, didn't hear it at all.
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  • Stayed October 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Swift737Pilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Petersburg, Florida
Level Contributor
138 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed 17 October 2012

This hotel is very nice. Clean and comfortable rooms, microwave and fridge in some rooms, nice staff, etc. I would not recommend it though due to location and cost. The van from the airport to the hotel at times takes up to 45 minutes to arrive. The restaurants at and near the hotel are extremely overpriced and if you want to get downtown you will need to leave over an hour on the bus. Stay closer to town if you can or bring your wallet and a car, you will need it!

  • Stayed October 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank chevaf8b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orillia, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 October 2012

We stayed here for one night before a trip to orlando Florida. The rooms were nice, very clean and orderly. The front counter service was good as well no complaints. As well as the gym room, which was very well kept. The only thing was that you heard the planes overhead which were very loud and were passing by every 30 minutes or so. Of course that comes with being close to the airport, however it made it very hard to sleep especially considering our room was higher up. I did however enjoy the dining and it was overall a good experience. Recommended for those wanting a close hotel close to the airport.

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank twinlakes F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakville, Canada
Level Contributor
66 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 2 October 2012

Stayed here for a business event being held at the hotel. Event conference and meeting rooms were nice and well equipped. All the meals served were excellent and the staff was very accommodating. Internet connection throughout the hotel worked fine.

My room was very modern and clean, it featured a separate living area, small kitchen and large bathroom, the bedroom was a good size as well and as the corner rooms had windows all around. Great view of the airport and the noise wasn't too bad.

The lobby is very nice and well designed. A nice bonus of this hotel is that Moxies is attached too it. So you dont have to travel far to eat. They also offer a free airport shuttle that was swift as this hotel is only about a 5-10min drive from the airport.

I would recommend this hotel for an event (maybe not a wedding because you would have little privacy from other hotel and Moxy guests) or for someone traveling the next day.

  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TravelTimeCDA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 23 September 2012

We booked our holiday with Canadian Affair and this hotel was the only one near the airport that they dealt with so we booked it after an online check. We found the hotel modern and clean. Our room had two queen size beds.. The staff were all very helpful. The hotel has a Moxie's restaurant which was very good for dinner.. We didn't have breakfast but the hotel has a kiosk where they sell coffee and croissants to take with you.. The shuttle bus back to the airport was fine it runs every 30 mins and takes about 10 minutes.. Only complaint was the wait we had on arrival at Toronto for the shuttle bus which took 45 mins.. Would recommend this hotel to others and would stay here again..

  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CCLEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 13 September 2012

We stayed for one night. After check in, we returned the rental car to airport and taking the shuttle bus back to hotel. The shuttle is old and horrible. Seat belts are broken and won't able to wear them.

We left the hotel in the morning and took the shuttle to airport. When we arrived the airport, the bus door could not be opened. One passenger was trying to use the emergency button to open the door but not working. All the passengers had to crawl to the front seat door to exit.

Back to the hotel room, the room is nice with the balcony. Standard size.

  • Stayed September 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank lovetotravelvancouve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandman Signature Toronto Airport Hotel

Property: Sandman Signature Toronto Airport Hotel
Address: 55 Reading Crt, Toronto, Ontario M9W 7K7, Canada
Region: Canada > Ontario > Toronto > Etobicoke
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Best Value Hotel in Toronto
#28 Luxury Hotel in Toronto
#36 Romantic Hotel in Toronto
#39 Business Hotel in Toronto
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sandman Signature Toronto Airport Hotel 4*
Number of rooms: 256
Official Description (provided by the hotel):
Alluring, inviting, and with a bold style that is distinctively modern, Sandman Signature Toronto Airport Hotel is the ideal choice for travellers who want elegant, relaxed comfort at its best. Just minutes from Toronto Pearson International Airport (YYZ), this stunning property overlooks the gorgeous scenery of the Royal Woodbine Golf Course while also offering exceptional amenities. Sandman Signature Toronto Airport Hotel makes travel easy. ... more   less 
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Also Known As:
Sandman Signature Hotel Toronto Airport

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