We booked a stay after reading the reviews here. I am so pleased we did! We got a Family Suite for under $100 USD per night on a weekend. The suite had 2 rooms. The first was a child's room near the door with bunk beds, a TV and bean bag chairs. The bean bag chairs were such a cute, useful touch and our kids loved them. The second room had a very nice, comfortable king-sized bed, flat screen TV, desk and large window.
Our original plan was to put both kids in the child's room, but my daughter is only 3 years old and felt too scared to sleep in her own room with her baby brother in a foreign place.
So the first night, I slept with my daughter in the child's room. I did not sleep well at all. There was a lot of noise from the hallway and the bed was pretty hard. However, she slept very soundly. The second night, I traded with my husband, and slept in the adult room with my baby. My husband had no problems sleeping in the child's room. He didn't notice the noise from the hallway and felt the bed was nice and firm. My daughter had another good night's sleep in the child's room as well. I am a light sleeper, but both of them are heavy sleepers so it was great for them.
The king bed was very comfortable with amazing pillows and a cozy comforter. The kitchenette was great. The toiletries provided in the bathroom were quality products that smelled terrific!
The hotel lobby is modern and very nice. The hotel rooms are very nicely decorated. The service I received at this hotel is the best hotel service I have ever had! The front desk staff was very knowledgeable and friendly. Very easy check-in and check-out. We had a problem with a lock in our room that was resolved immediately and courteously.
The hotel pool is small, but clean. The electronic room key cards had to be fixed a couple of times throughout our stay as they stopped working. We also had an issue with the temperature in the suite. Most guests staying in a Family Suite want to close the door between rooms - thus, the reason for getting the suite instead of just a hotel room with 2 beds. We were told by the staff at check-out that the closing of this door messes up the thermostat. The heater is set up so that you cannot adjust it manually, you can only adjust the temperature which is not accurate. We were either way too hot or way too cold any time the door was closed. This needs to be fixed by management asap. Also, they provide a hair dryer that cannot be plugged in to the outlet in the bathroom due to the size of the hair dryer plug and the proximity of a screwed down bathroom mirror on the wall. I just took the hair dryer into the bigger bedroom and used the mirror there. Seemed like a strange thing in a hotel so full of great decor and amazing service.
We wanted to eat in the restaurant located within the hotel, but walked over to it and determined it was a little too nice for young children.
Would recommend to anyone as long as they are heavy sleepers or do not sleep in the child's room of the Family Suite. The hotel location is somewhat removed from the energy and life of the city, but we were more than willing to make that sacrifice for such a great stay. The area on the other side of the highway seemed a little dirty and sketchy, but the immediate area of this hotel seemed quite safe. We consider this place to be quite a find and will stay here anytime we are in the Toronto area.
- Official Description (provided by the hotel):
- Alluring, inviting, and with a bold style that is distinctively modern, Sandman Signature Toronto Airport Hotel is the ideal choice for travellers who want elegant, relaxed comfort at its best. Just minutes from Toronto Pearson International Airport (YYZ), this stunning property overlooks the gorgeous scenery of the Royal Woodbine Golf Course while also offering exceptional amenities. Sandman Signature Toronto Airport Hotel makes travel easy. ... more less
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- Also Known As:
- Sandman Signature Hotel Toronto Airport