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“Wow... this place is bad”
Review of Hoops Sports Bar & Grill - CLOSED

Hoops Sports Bar & Grill
Cuisines: Bar, Grill
More restaurant details
Restaurant details
Dining options: After-hours, Reservations
Neighbourhood: Downtown
Description: Feel the energy at Hoops Sports Bar & Grill, Southern Ontario's premiere venue for all things in the wide world of sports! Major league sports, international soccer, UFC or pay per-view events, we've got it all. All Hoops locations feature a multitude of flat-screen TVs, some on the walls, others in private booths that you control, and a massive 126-inch infinite plasma for the big events. With a diverse menu that includes traditional pub fare with our own Hoops twist, and a selection of 19 draught beers to choose from, there's something for everyone at Hoops Sports Bar & Grill. Our full menu includes appetizers, wings, salads, wraps, sandwiches, pizza, pasta, entrees, nachos and tex-mex, burgers and so much more. Don't forget to check out our daily specials including Burgers on Monday, Pound of Wings on Tuesday and Thursday, Rib & Wings Combo on Wednesday, Fajitas on Friday, Pint & Pound on Saturday and Jug & Wings on Sunday! At Hoops, we're not just for sports fans! We invite you, your whole family and friends to join us at any time. But in case you are a sports fan, stop by one of our four locations (in Toronto, Mississauga, North York and Niagara Falls) across the GTA and cheer on your favorite team with us at Hoops Sports Bar & Grill!
1 review
“Wow... this place is bad”
Reviewed 22 June 2014 via mobile

We decided to eat here after a long day of driving! This place was dirty ... when we asked if anything special was standing out on the menu our waitress said no everything is good... We decided to take calamari and chicken fingers . .. The sauce for the calamari was probably out of a bottle and tasted like the bottled stuff for those frozen shrimp.. We also asked for Mayonnaise for our fries and they served us for an extra 1$ hot mayonnaise that was sitting on the counter for at least 2 days ... We had to ask for our table to be cleaned and they did not give us utensils and napkins before we were finish earing our first appetizer.. This place is bad .. don't go there

Thank Valee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

103 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Halifax, Canada
Level Contributor
368 reviews
214 restaurant reviews
common_n_restaurant_reviews_1bd8 266 helpful votes
“A great place to go if you like bad food and even worse service”
Reviewed 31 March 2014

We went here before a game as Real Sports was full.
As soon as we walked in, you get the "dive" feel, but we were hungry and didn't want to waste more time looking for another spot close to the ACC.
Our server was unpleasant from the start, and didn't get any better. She lacked personality and didn't pay much attention to us (our drinks sat empty for 20 minutes with no asking if we wanted more). I ordered a cosmo which was actually pretty good.. except for the flakes of dirt at the bottom of the glass. I ordered a wrap with sweet potato fries and actually had to pay extra for the dip for them, which I have never even heard of before. I understand paying to upgrade to sweet potato fries, but extra for dip?? The fries were terrible. Pretty sure they were regular fries that had been sitting in the freezer for a year with orange dye. Food was soggy and all around terrible, I couldn't eat it. Our server took my almost full plate and didn't even ask why it wasn't touched.
To the owner of this poor establishment, you really need to fix your bar. I have been to bars all over this country as well as others, and never have I had an experience like this .
We told one of our local friends we went here and his response was "really? Why would you ever go there, everyone knows that place is disgusting". Absolutely terrible experience, and I am usually not one to complain.
Never, ever again.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
1 Thank Amanda8925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
34 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 19 March 2014

Our waitress/staff counts for 90% of the problem with our visit.

Painfully long wait for our drinks once she took the order.
Food came quick but most orders were wrong or missing items. My wife had to go fetch the ketchup, napkins etc...
We waited forever to get the bill. Once it arrived it was another 15 minutes for the debit machine to be brought to the table.

Décor was dated and was far too dark inside. I had to adjust my seat to read the menu in the light of the tv.

We will not recommend this place and won't be returning..

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank A A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
“No morals, terrible customer service and average food”
Reviewed 21 February 2014

Visited here with a reservation for 10 with work colleagues. This is a convenient location for us so we are reasonably frequent visitors.

We arrived on time for the reservation to find out our table had been given to someone else which was met with the following excuses:

- You were late (not true and quickly dropped)
- The other customers said they were us (but they refused to do anything about it ie. kick them off the table)

The manager was completely incompetent in performing his role and sorting out the situation, seemingly blaming anything he could rather than dealing with the situation.

We were not offered anything as compensation until really pushing hard, at which point we had been arguing with the manager for 20 minutes and left to find somewhere else with better service standards.

The food is average/poor at Hoops.

I will not be going back, the only reason I have given it 2* not 1* are the usually friendly waitresses and half decent beer.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank PurpleCobra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thunder Bay
Level Contributor
242 reviews
122 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
“Great sports bar”
Reviewed 3 February 2014

Been there many times - loads of TV's to watch whatever game you wish - plenty of beer on draft and the food is reasonable priced and reasonably good -- will continue to go there when in the area for a decent sports bar-- really good in the summer as they have doors/windows that open up to Yonge Street

Visited February 2014
1 Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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