The service was ridiculously slow. I get it that people come here for location and the people watching but it's tiresome having to wait for the wait-staff to even acknowledge you.
Beer and a burger was ordered. The burger was supposed to have cheese on it and onion rings to be substituted instead of fries. Have a look at the photo. If you think this acceptable, then go ahead and spend your hard earned money here. This burger and onion came to $17 and it was not better than a quick & simple burger than you throw on the bbq at home. Look at the condiments, one lettuce leaf and one slice of tomato.
What's worse is that another waiter bought the burger to the table. My companion mentioned to the "other" waiter that the burger was supposed to have cheese on it. Instead of removing the dish and taking it back to the kitchen to be corrected he said "oh, I'll get your waiter for you" and left the burger at the table.
Of course, while we waited so long for our original waiter to come to the table, the burger had gone cold. Once we flagged the waiter down and explained our lack of cheese dilemma, he acknowledged that was his fault that he forgot to "ring it in"......he should be commended on owning the problem and taking responsibility, hence he got a big tip.
The burger was returned to my companion with the cheese on it.....a Kraft singles slice of plastic cheese !!! Also, on the bill was a charge of $2.99 for cheese !!!! Yes, $2.99 for a slice of Kraft processed cheese.
Let's talk about the onion rings. We asked if we could substitute the onion rings for the fries. We were told we could however we weren't advised of the price up charge of $3.99.....again, have a look at the photo and if you think that plate is worth $17, go ahead and eat here.
We inquired as to the lack of onion rings on the plate and were advised that they are very expensive for the restaurant to buy them......meaning ; the restaurant is buying frozen onion rings and not making them fresh in their own kitchen.
The whole experience was a disaster and I will not return at all, I don't care how good the people watching experience might be...I'll got to another patio
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