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“I will never stay there again!”

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Holiday Inn Windsor Downtown
Ranked #10 of 35 Hotels in Windsor
Reviewed 7 July 2003

The hotel rooms were filthy, The first room they gave us the carpet in the hallway leading to the room was dirty, and once in side the room the carpet and the furniture was dirty. We complained and they gave us another room. On the way to that room the carpet in the hallway was a little better and the room was better but the bed made us itch and there were bugs in the bathroom. So we complained once again and they gave us another room, which was still not as clean as it should have been. This rooms carpet was a little better but the bathtub had mold around it. All three rooms had stained curtains and furniture!Also the pool had a strange green tent to it. (Didnt look too clean). Parking is horribleI will never stay there again!!!!!!

  • Stayed: July 2003
    • Value
    • Rooms
    • Cleanliness
    • Service
4  Thank nporter901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (231)
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225 - 231 of 231 reviews

A TripAdvisor Member
Reviewed 13 August 2002

i came expecting a clean hotel with great service, hospitality, basically what everyone looks for in a hotel...you wanna feel like it's your home away from home. i got NONE of them....from check-in to check-out the staff did not prepare us for nothing that would lie ahead.
not greating us w/ no kinda a friendly how r u's or we hope u enjoy ur stay...they give us the "not another group of people for us to cater to"...they put the keycards down on the desk and i go is that it...the woman is like yeah...i'm like great where is our room.....SHE DIDN'T EVEN WANT TO TELL ME WHERE MY ROOM WAS...ok...they must of noticed i was already not pleased w/ the place....b/c when we got to our room we weren't in there more than 5 minutes and the phone rings and they want to know if we need nething...so i guess u could say 1 nice thing to make up for a bunch of nasty things...the room was nice...nice view of ouellette ave. this next complanit is kinda petty but really racked up when ur a bunch of college students...the room of course has a phone...now i've staid in PLENTY of hotels...and there is always little phamplet like things about the place u stay, the rates for everything in the room, tv channels, places to eat, attractions...those happy things...well there wereen't ne...and really i didn't care in the begining...we were using phone cards to call home...and we had a couple local numbers down there...no where in that room was there nething saying we would get charged to use a phone card or to call locally...all we know is we had a list of phone calls...on phone cards.....and no1 thought about mentioning to it to us @ front desk...newhere...and finally...i have to wait until it shows up on my credit bill...but i know for a fact i was overcharged for the rooms...i don't know...it might me just me....but the hotel can be nice and have a good rate...but the service, that definatly gives u your final opinion...it certainly gave me mine...and i had it as soon as i walked into the place unfortunatly

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2015
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  • Stayed: September 2015, travelled as a couple
    • Sleep Quality
    • Service
Thank kcindu45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIWINDSOR, Manager at Holiday Inn Windsor Downtown, responded to this reviewResponded 20 October 2015

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Reviewed 1 October 2015
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Stayed: September 2015, travelled as a couple
Thank marjo40
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HIWINDSOR, Front Office Manager at Holiday Inn Windsor Downtown, responded to this reviewResponded 3 October 2015

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Reviewed 23 January 2014
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  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stanislao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIWINDSOR, Front Office Manager at Holiday Inn Windsor Downtown, responded to this reviewResponded 15 February 2014

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Reviewed 24 August 2011
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  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank carolie62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2011
Google Translation

  • Stayed: January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cybock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Windsor Downtown

Address: 430 Ouellette Ave, Windsor, Ontario N9A 1B2, Canada (Formerly Ramada)
Phone Number:
Region: Canada > Ontario > Windsor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 35 Hotels in Windsor
Price Range: £73 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Windsor Downtown 3*
Number of rooms: 140
Official Description (provided by the hotel):
Holiday Inn Downtown Windsor Hotel Welcomes You. Our hotel offers the ideal location for business travelers and vacationers in the heart of downtown Windsor. Recently changed to 100% non-smoking and centrally located on Ouellette Avenue, our guests are just steps away from dining and nightlife. Enjoy our on-site restaurant, "On The Avenue" for lunch, dinner or the all-day breakfast where kids under 12 eat free. It also features a cocktail lounge and a seasonal patio where you can relax and be seen on the strip. You’ll find plenty to do, from swimming in our heated indoor pool to working out at the fitness center. Our warm, friendly, multilingual staff are ready to accommodate your needs. We offer conference and catering services as well as a business center and meeting space. We are also just steps away from Caesars Casino, The Chrysler Theatre, and minutes from Detroit. ... more   less 
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Also Known As:
Holiday Inn Windsor Downtown Hotel Windsor
Ramada Windsor
Windsor Holiday Inn

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