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Lexington Inn & Suites Windsor
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Reviews (120)
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All reviewspancake machineclose to the airportdiscount pricegreat clean hotelearly departurebasic hotelshopping and restaurantsroom was cleantwo queen bedsmicrowave and fridgestay there againtwo nightsnext morningdivisionpillowsapplebeeschannels
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104 - 109 of 120 reviews
Reviewed 16 May 2014

Hotel was very clean, staff took care of us and our needs. Breakfast was a little lean but the pancakes were great. I would definitely recommend this place and stay again. The beds are awesome must be new. The shower had a lot of pressure nice and hot. I will be coming back in August and I will mostly definitely stay here again

  • Stayed: May 2014
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1  Thank Michcaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LexingtonInnWindsor, Front Desk at Lexington Inn & Suites Windsor, responded to this reviewResponded 29 May 2015

On behalf of Lexington Inn & Suites I would like to thank you for your stay with us and for the wonderful review. We worked hard to find the perfect mattress to suite everyone's needs and comfort liking and glad to hear we made the right choice.

You are always welcome here at our family hotel and we look forward to seeing you.

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Reviewed 13 May 2014

I stay here frequently while on business, and have always found it to be clean and reasonable for the price. Some of the rooms have an "older" feel than others, but the front desk staff is consistently friendly and accommodating. I would recommend this hotel for those who need to access the rural areas outlying Windsor-- it's easy access from the highway, and has many places to eat nearby.

  • Stayed: April 2014, travelled on business
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1  Thank elegee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LexingtonInnWindsor, Front Desk at Lexington Inn & Suites Windsor, responded to this reviewResponded 28 May 2015

Thank you for taking the time out of your schedule to acknowledge Lexington Inn & Suites. We have made many renovations since your stay and hope to see you back to enjoy them.

Thank you for your time and loyalty.

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Reviewed 7 May 2014

After waking up with no hot water for showers, my friend and I were disappointed that the hotel neither offered a discount nor an offer of some kind after we brought this to their attention. We are not the kind of guests to complain, but the memory of this will prevent us from returning to the Lexington.

  • Stayed: May 2014
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1  Thank seanselliott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LexingtonInnWindsor, Front Desk at Lexington Inn & Suites Windsor, responded to this reviewResponded 28 May 2015

Thank you for taking the time to post your review and for staying with us. We are sorry to hear that there were some flaws during your stay and assure you that the front desk is able to fix things like this in a timely manner. Please do not hesitate to ask for assistance as we take pride in making every stay a good one.

Please allow us the chance to show you how comfortable our hotel should be.

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Reviewed 20 April 2014

We stayed there for the Provincial Gymnastics Competition. All hotels in WIndsor were booked when I called and the Lexington was available. The rooms were clean, a few had a few minor noticeable repairs. Our safety lock was broken. We smelled smoke on arrival and I made the front desk lady come upstairs with us. It must have been someone smoking outside the doors as there was no one near our room and the smell went away fairly quickly. Denise on the front desk is quite the character. Very funny and friendly, she scared some of the people in out party at first, until they got to know her, rough around the edges, but genuinely funny and very nice. One of the families with us got an accessible room where everything was low for someone in a wheel chair - pretty funny as they are all very short, so we laughed that they got the little people room! It was a good location, close to restaurants, and close to the college, so all in all a good value for the money. The breakfast wasn't very good, very limited, but they had bagels, cereal, donuts, butter tarts? pancake machine, toast. the housekeeping ladies were awesome, always cleaning. The towels were pretty worn out and we had to request more as there were 4 of us in the room.

  • Stayed: April 2014, travelled with friends
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Thank bjchmummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LexingtonInnWindsor, Front Desk at Lexington Inn & Suites Windsor, responded to this reviewResponded 28 May 2015

Thank you for your stay with us at the Lexington. We are always thrilled to have new teams.

I want to apologize for the few quirks during your stay. We are always making improvements and take pride in our work. We are a 100% smoke free hotel, unfortunately smells do travel. I hope the staff present was able to clear this up for you. You were place in a handicap room in order to accommodate you, but there are other rooms with reservation and availability.

I am glad you found humour in some of the quirks, but hope next time to accommodate you to our best ability. Our FREE continental breakfast style is limited do to our facility. We do recommend our local restaurant for a full hot brunch.

It was an honour to host your team and we look forward to having you back

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Reviewed 23 January 2014

Stayed at the Lexington last night, room was fine, but in the morning discovered that there was no hot water available. Front desk said wait an hour and try again!!! Checked out shortly after, and asked about the not hot water discount. Turns out it happens enough that they give a 15% reduction, and a "better luck Next Time" email, oh yea the printer was down so no hard copies of receipts.

Stayed: January 2014, travelled on business
Thank D M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LexingtonInnWindsor, Front Desk at Lexington Inn & Suites Windsor, responded to this reviewResponded 28 May 2015

On behalf of Lexington Inn & Suites we would like to thank you for your stay and review.
I want to apologize that our staff was unable to fix the issues in a timely manner. I want to assure you this is not a routine issue and can be fixed in a timely manner. Unfortunately, at the time of your stay, we were extremely full and therefore gave you a discount based on the inconvenience in hope that you would return and forgive us for the circumstance.

Please allow us the chance to ensure your next stay be a great one!

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