On this occasion, five of my friends ( business acquaintances) and I we're working in the area so we all thought we would stay a night, there's a dozen of us that try to get together a few times a year and this I suggested we visit Caesars.
After some time on the slots we made our way over to the card tables and I'll tell you that you stood a better chance of winning the jackpot that you did of finding some one to offer you a cocktail. The service was so bad you might have thought that the drinks were free and they just didn't want to hand any out.
My friends and I sat there asking the staff around the card tables to please see if they could find a server to take our drink order. The best any one could do is wave their hands around once in a while to see if they could attract a server. I could understand if it was a busy night but this was around 12:30 AM on Feb. 4, 2011 and you could have fired a cannon through the place.
Now this is where it gets good, we finally get our order taken and we all order two drinks each thinking we might not see any one again for a while. Boy we're we right.
We sat around again and the same thing, no service!
Finally, we have some one take our order so this time we all order three drinks each.
Now get this, the server comes back with one beer out of 15 drinks ordered (there we're only 5 of us left).
She then tells us that as she was entering our order - 2AM clicked in and all computers shut down at the bar. So we we're out of luck for the drinks, well we did get one beer so we asked for 5 shot classes so we could share it...
I thought how ridiculous is this so I asked to speak with a manager, after some time the bar manager comes over and reiterates what the server was saying. Fair enough there are rules that we all need to live by but I must admit I was not happy. Being the one that suggested to stay at Caesars, so after asking her to please have her manager come over she informed me that there was no other manager on duty, I suggested that she have some one call me in the morning. I gave her my name and number and I thought this was done.
She then comes back with pen and pad in hand and asks me for my info again thinking that there was a form she needed to fill out and proceeds to offer me a 10.00 bar voucher. I was insulted at the thought that she felt a 10.00 bar voucher was the solution to this. I simply placed it back on her pad and again asked that her manager call me in the morning - seeing how she was the one stating that no manager was on duty.
Again, I thought this was over and back to my card playing, I'm not sure how much time passed but another interruption to our table by a gentleman that introduced himself as the Casino shift manager accompanied by two security guards.
Wow, I thought I'm getting kicked out! God forbid I ask some one to call me.
This gentleman proceeds to tell me that he is there because I threw the bar managers 10.00 voucher in her face- I did no such thing! I simply put it back on her pad and asked for the phone call. There are at least 6 other witness to confirm this.
I can not believe how important it was for him to help ruin our evening, by the way no one ever said "sorry" till I stated that it would have been nice if some one said gee we're sorry about all this" so at least I finally got "I'm sorry" out of some one.
This was around 2:45 am so I was done and picked up my chips and called it a night.
If Caesars calls this entertainment they better pack up and try something new, because it was far from that and being told that I threw something into the bar managers/ womans face is just wrong.
- Official Description (provided by the hotel):
- EXPERIENCE THE LARGEST CASINO RESORT IN CANADA. Spectacular luxury awaits you at the 27-story Augustus and 22-story Forum hotel towers. When combined, they boast 758 luxurious rooms peppered with indulgences that are hard to resist. Enjoy complimentary valet service, room service, concierge attention, an indoor pool, health club, fitness centre and wireless high-speed service. From our award-winning buffet to our world-renowned steakhouse, Caesars Windsor is your place for great culinary indulgences. Our 8 restaurants include: Neros steakhouse, Augustus Cafe, Artist Cafe, Market Buffet, Legends Sports Bar, Pronto Cafe, Vu Bar and Cosmos. Experience many of the legendary names in entertainment in our 5,000 seat entertainment centre. Enjoy non-stop gaming action spread over two expansive floors, with World Series of Poker satellite tournaments and sports wagering. Getting here is easy. Accessible by Via Rail, the Windsor Airport (YQG) and the Detroit Metro Airport (DTW). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Ebookers, Expedia, Hotels.com, Odigeo, TripOnline SA, Priceline, getaroom.com and HotelQuickly so you can book your Caesars Windsor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Caesars Windsor Hotel Windsor
- Caesars Hotel Windsor
- Casino Windsor Hotel
- Windsor Caesars Hotel
- Windsor Casino