We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good to great?” 4 of 5 bubbles
Review of The Sonata Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
The Sonata Inn
Ranked #5 of 23 Hotels in Charlottetown
Certificate of Excellence
Puerto Vallarta, Mexico
Level Contributor
225 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 308 helpful votes
“Good to great?”
4 of 5 bubbles Reviewed 27 August 2014

My husband and I recently completed a 6 week trip throughout the Maritimes. We stayed at one hotel, four inns and nine B & B’s in the Maritimes so we had lots of opportunity to compare various places. Our stay at the Sonata Inn late July wasn’t quite what we had hoped for. It appears from reading the most recent reviews that perhaps some of the issues we dealt with have been resolved. It has huge potential to be something great and Charlottetown is a spectacular small city. It is a dynamite combination ripe for a fabulous Inn.

Mike, who owns the B & B at 9 Grafton Street, (just down the street) sold the Sonata Inn to a Chinese family earlier this year. He is on a one-year management contract to facilitate the transition from him being the owner to the new owners. So unlike most of the B & B’s we stayed in, there was no lovely host couple to greet us. Instead, there is a different face at the desk every time you enter, and that face is generally very young. The gift of hospitality was definitely more evident in some of the greeters than others.

The good side of this accommodation is the excellent location in Charlottetown. We loved being able to walk everywhere and beautiful Victoria Park is right around the corner. The location couldn’t be more perfect. A real bonus is that the room we had (room #10) has a lovely bay window (the only one with a bay window at the inn) and was very clean. The sheets were impeccably pressed and the bed was fabulously comfortable. The other huge benefit was having laundry facilities available to us in the basement for only $1 per wash or dry.

The bad is that the carpeted areas in the common areas have some unsightly stains that definitely detract from the ambience of the inn. There is also rarely someone at the desk and although you just have to ring a bell and they generally come, there isn’t someone at the front desk to readily assist you during the day. At 10:00 p.m. there is no one except for an emergency.

What didn’t work for us was breakfast. It was completely unappetizing as the eggs used were very white with no real yolk. They were completely tasteless. I actually thought they were egg-white omelets but apparently that’s the eggs they buy. I highly recommended they buy from another egg farmer which I hope they have. There is also a selection of cereals and breads and the good part of breakfast are homemade cinnamon rolls that are quite yummy. Coffee never was really hot either which was a shame, especially if you added milk.

The other issue with the breakfast service is that the waitresses are neither fluent in English or French. They are Chinese with a very limited English vocabulary which makes breakfast a struggle before you even receive the unappetizing, tasteless food.

There is a wonderful woman who cleans the room – Star is her name – and if you have a chance to meet her, you will be delighted. I suggested that Star be the “star” of the show when it comes to dealing with the guests as she is very gifted and talented. She shouldn’t be cleaning rooms but should be out dealing with the guests. You can teach someone to clean a toilet but you can’t give someone the personality to deal with the public. Star has what it takes and I hope she is being better utilized after my conversations with Mike.

What they are now moving away from in their advertising is that this is a B & B. It is a boutique hotel or Inn. It’s NOT a B & B and you can't expect some of the perks of a B & B here. It is an Inn that serves breakfast.

Maritime hospitality, food and service have overall been astounding. The people are simply delightful. Our experience at the Sonata Inn did not reflect the same level of hospitality, service or friendliness that we had come to love in the Maritimes. From the more recent reviews, Mike and the owners are obviously working through the transition with a degree of success which is wonderful to see. With some tweaking, the Sonata Inn has the opportunity to be a really fabulous place from which to enjoy Charlottetown.

Room Tip: Room #10 has a bay window which is a very nice feature.
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank Jan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

297 reviews from our community

Traveller rating
    194
    80
    17
    4
    2
See reviews for
70
155
12
11
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Sarasota
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 24 August 2014

We stayed here 5 days and enjoyed it very much. The room was large, comfortable clean and spacious. The breakfast was very good - alternating choices of French toast, waffles, pancakes, eggs benedict, omelettes in addition to fruit and the other stuff. 24hr coffee/tea kitchen. The location is super - on a quaint street downtown within walking distance of all the restaurants, shopping, art gallery, etc. The parking lot was "tight" but other B&B's on the street had "on street" parking, so this was a good feature. The only reason we did not give it 5 stars was that the hallway carpets were stained and badly in need of replacement. (The carpet in our room was clean and looked fairly new)
Compared to other Charlottetown hotels, the price was very reasonable.

Room Tip: We stayed on the second floor to avoid people overhead. I heard someone on the third floor occasiona...
See more room tips
  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AdrienneVS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 23 August 2014 via mobile

We had no idea how fantastic Charlottetown would be. There's plenty to do, and staying at the Sonata Inn had just topped it off for us.

The rooms were clean and spacious. A family of four fit perfectly in the room. The breakfast was perfect as well.

Stayed August 2014
Helpful?
1 Thank Victoria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 August 2014

The Sonata Inn was spotlessly clean and in a great location with a short walk into town. The bed was the best bed I've EVER slept in with beautiful sheets. Free tea and coffee and $1soft drinks are available 24/7. Breakfast was good too. Would stay again in a heartbeat.

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank angejr29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 20 August 2014

The location is only a couple blocks from the main street (Queen). We had the suite and it was huge and very comfortable. Fully equipped kitchen, large living room, would stay at again for sure. Price was less then most other places and you get a lot more...

Room Tip: get the suite
See more room tips
  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Ontario
Level Contributor
124 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 15 August 2014

My husband & I stayed at the Sonata Inn for 5 nights & found it great. The room was large & comfortable, breakfasts were great, service excellent. So nice to be able to walk to the downtown area for sight-seeing & restaurants. Our only complaint was the temperature of the dining room. We found it very warm. Also, to control the air conditioner in our room, we had to stand on a chair.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank penguinlady59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon, USA
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 9 August 2014

We arrived in Charlottetown later than expected and later than the Inn's usual 9pm deadline, but when we called, they arranged to have someone ready to check us in. She was friendly, cheery, and helpful. It was a nice welcome to PEI after a long day driving. Other staff were also very nice the next 2 days. Overall, the Inn was very nice. Our room was good. Beds comfortable, nice shower, nice TV. The dining room was very quaint and comfortable. Breakfast was nice. The Inn is very convenient to historic, downtown Charlottetown and that made a big difference for us.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Karl A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Charlottetown hotels
0.0 mi away
The Harbour House
The Harbour House
#2 of 23 in Charlottetown
4.5 of 5 bubbles 687 reviews
0.4 mi away
The Great George
The Great George
#1 of 23 in Charlottetown
5.0 of 5 bubbles 576 reviews
0.3 mi away
The Holman Grand Hotel
The Holman Grand Hotel
#3 of 23 in Charlottetown
4.5 of 5 bubbles 377 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Fairholm National Historic Inn
Fairholm National Historic Inn
#6 of 23 in Charlottetown
4.5 of 5 bubbles 271 reviews
0.4 mi away
Delta Hotels Prince Edward
Delta Hotels Prince Edward
#4 of 23 in Charlottetown
4.5 of 5 bubbles 370 reviews
0.2 mi away
Rodd Charlottetown
Rodd Charlottetown
#7 of 23 in Charlottetown
4.0 of 5 bubbles 452 reviews
Show Prices
Show Prices
Show Prices

Been to The Sonata Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Sonata Inn

Property: The Sonata Inn
Address: 3 Grafton Street, Charlottetown, Prince Edward Island C1A 1K3, Canada
Region: Canada > Prince Edward Island > Charlottetown
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
#2 Family Hotel in Charlottetown
#3 Romantic Hotel in Charlottetown
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Sonata Inn 3.5*
Number of rooms: 11
Official Description (provided by the hotel):
Immerse yourself into the rhythm of relaxation, here at The Sonata Inn. Our rooms suit to soothe the weariest of travelers, coming to Prince Edward Island. Let us expose you to the warmth of Charlottetown’s atmosphere, as you settle into one of our charming rooms, basking in a unique, home-style atmosphere. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Agoda and Priceline so you can book your The Sonata Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Sonata Inn Charlottetown, Prince Edward Island, Canada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing