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Holiday Inn Express Hotel & Suites Charlottetown
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Reviews (493)
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All reviewshi expressfront deskrecently stayed at this hoteltim hortonsjack frost festivalwould stay here againthe hotel is cleanminute drive to downtownbreakfast stafffree breakfasthot tubthe breakfast areayogurtbeds were comfortablenew brunswickgreat place to stayeasy access
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288 - 293 of 493 reviews
Reviewed 22 February 2014

I regularly stay at the Holiday Inn Express (few times per month) when traveling for business in Charlottetown. I find the location very convenient as it is a short drive to downtown and right off the highway heading out of the city. This hotel is very clean, rooms are well decorated, very clean and comfortable. The staff is very friendly and always willing to assist you. The exercise gym is a little small for my liking, but has everything (treadmills, elliptical, dumbbells, universal gym) needed to get a good workout before or after a long day of work. The hotel also has a decent sized pool and whirl pool next to the gym. The self-serve breakfast; which is included with your stay, is excellent and convenient offering all sorts of hot and cold foods and beverages.

  • Stayed: February 2014, travelled on business
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1  Thank Mike A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this reviewResponded 14 March 2014

Dear Mike A,
Thank you for taking the time to review our property. We always enjoy reading our guest feedback which helps us to keep focused on providing a consistent and comfortable stay. We look forward to hosting you during your next visit to Charlottetown.

Kind regards,
Thierry

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Reviewed 2 December 2013

Stayed in this hotel which is just a little way out of Charlottetown as it was located near a highway that we were on. Hotel was very comfortable and clean with very nice rooms. Breakfast was perfect and the entire staff was very friendly and helpful.

  • Stayed: October 2013, travelled as a couple
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1  Thank Jardindemichelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this reviewResponded 1 January 2014

Dear Jardindemichelle,
We are pleased to hear you enjoyed your visit to PEI. Thank you for taking the time to share your comments regarding our team and the experiences you had while staying with us. We hope your travels bring you back again in the near future, until then safe travels and best wishes.

Kind regards,
Thierry

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Reviewed 17 November 2013

The hotel is good place to stay when exploring PEI. If you are travelling with the car, this is a perfect base for exploring the island.
The hotel is clean, everything is spotless, staff is very nice and welcoming from the first moment. Breakfast is better than you expect. There are many choices for everyone, inlcuding the hot choices. Whatever you may feel like having, it is there.
The hotel is also pet friendly, which was great. The room we got was perfect for travelling with the dog, we got access to the parking spot straight from our room. This was very helpful when travelling with dog, big crate and lots of luggage.
There is really nothing I can mention that would be negative, the hotel is just great.
I would definitely recommend this place to anyone who wants to visit PEI.

Room Tip: If travelling with the pet, ask for the room with the doors to parking lot. This way you can go in and out whenever you need without walking your pet through the hotel.
  • Stayed: May 2013, travelled as a couple
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1  Thank addie76h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this reviewResponded 1 January 2014

Dear addie76h,
Thank you for taking the time to share your recent experience with us. Our team strives to ensure that our four legged guests enjoy their stay as much as possible. Although it is covered with snow at the moment, our extensive green space around the hotel makes for a great area to let our friends play off leash safely and away from the traffic. We hope to see you again in the near future.

Kind regards,

Thierry Surette

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Reviewed 11 November 2013

My husband & I enjoyed our 2 night stay at this hotel. The location was very convenient for our travel around the island. The staff was very friendly, providing dinner recommendations and extra hot chocolate. Our room was clean. Breakfast was very plentiful. The location was convenient within Charlottetown as well with many restaurants and shops nearby. We would stay here again.

  • Stayed: June 2013, travelled as a couple
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1  Thank LissaJ41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this reviewResponded 12 November 2013

Dear LissaJ41,
Thank you for taking the time to comment on your experience. I am pleased to read you enjoyed your stay! We hope to see you again should your travels bring you back to the Island.

Warm regards,
Thierry

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Reviewed 1 November 2013

My wife and I were both quite pleased with the little added touches in this hotel. The hallways have hardwood floors. The hotel is immaculately clean. The hotel staff is very friendly. The breakfast bar has a very delightful variety of well-prepared food. Even the sleeping rooms have little "extra" touches that show that whoever designed the rooms and the hotel floor plan went a little further than usual to give the hotel a little "extra touch". Our stay was totally delightful.

  • Stayed: October 2013, travelled as a couple
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2  Thank williaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this reviewResponded 12 November 2013

Dear williaca,
Thank you for taking the time to comment on our property. I am pleased to hear that you noticed the little extras our owners put into all of their properties. On behalf of the entire team, thank you for choosing the Holiday Inn Express in Charlottetown and we hope to see you again in the near future.

Best wishes,
Thierry

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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