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“Convenient Location - Friendly Staff”

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Charlottetown Inn & Conference Center
Ranked #19 of 23 Hotels in Charlottetown
Reviewed 17 July 2012

I recently stayed at this hotel on a trip to PEI with my family. I was in a king-suite which was very large with two rooms, one with a king sized bedroom, a small kitchenette, and another room with pull out sofa, chairs and coffee table. The hotel seems to be older, but appears to have been renovated in an attempt to give the hotel a more modern feel. The furnishings in our room were new, and included two large flat screen tvs. There was adequate parking, and the hotel is conveniently located in downtown Charlottetown, it was a very easy walk to the wharf, Victoria Park and other downtown attractions. A hot breakfast was also included and was good, with eggs, bacon, crepes, as well as the other standard continental breakfast items. The hotel has a pool (but no hot tub). I found the reception team to be very helpful and welcoming– in particular Tracey (with an ‘E”) who remembered me from a telephone conversation many weeks before my arrival, as well as the team working in the breakfast room who were kind and helpful. Thanks for making our stay an enjoyable one!!

  • Stayed: July 2012, travelled with family
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3  Thank Tretski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walter v, General Manager at Charlottetown Inn & Conference Center, responded to this reviewResponded 19 July 2012

I was extremely pleased to read the comments from this guests.
We have just recently completed a full refurbishment of the hotel including all ammeniites in the guest rooms,.
I am glad that our upgraded hot breakfast was a hit.
Your positive feedback with certainly be shared with our hotel team.
Thank you.

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470 - 476 of 624 reviews

Reviewed 12 July 2012

I would like to highly recomment the best western in charlettetown .P.E.I ,it is very clean ,modern , comfortable,and very friendly staff...felt riht at home..Thanks to the staff for making it such a great place ...

  • Stayed: July 2012, travelled with friends
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2  Thank Paula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walter v, General Manager at Charlottetown Inn & Conference Center, responded to this reviewResponded 19 July 2012

Thank you for taking the time to share your postive comments with us.
We truly appreciate hearing from you and your feedback will be celebrated with the team.
Thank You

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Reviewed 2 July 2012

My wife & I stayed here on a recent weekend, for the first time. We found this place to be typical of seventies-era hotels with a small bedroom and small bathroom. However, it was clean & well-maintained, and the staff are very friendly & helpful. They have a decent hot breakfast buffet, and the hotel is within easy walking distance of all the downtown attractions. We had our bikes on a carrier on the back of our car and felt quite comfortable leaving them out (locked to the rack) overnight, as the parking lot is in full view of the lobby and front desk.

Stayed: July 2012, travelled with family
1  Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walter v, General Manager at Charlottetown Inn & Conference Center, responded to this reviewResponded 19 July 2012

Thank you for your observations and comments about your stay.
The hotel is not a new built property however we have invested substantially in the full refurbishment of the complete product offering and to see your feedback about your stay was rewarding.
We try our very best to offer friendly island service, clean rooms and a full hot breakfast to start the day.
We look forward to welcoming you back to Charlottetown on future stays.
Thank You.

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Reviewed 30 June 2012

clean room ,good location small bath room but i was alone so adaquate. bstayed two nights
the breakfat area , where is the staff in this area to do , couldn't idtifiy one dish maybe french toast ??? scrambled eggs but in great chunks another guest was tring to break them up for everyone no repleneshing messy around all food area from spills, cereal on the floor maybe a tim's is a better option for breakfast

  • Stayed: June 2012, travelled solo
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2  Thank carol k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walter v, General Manager at Charlottetown Inn & Conference Center, responded to this reviewResponded 19 July 2012

I would like to thank our guests for taking the time to comment on the stay.
I have reviewed your feedback on the breakfast offering with the associates and hopefully we will have addressed this properly.
I was very pleased to hear that your room was properly cleaned and met your expectations.
Thank You.

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Reviewed 29 June 2012

We stayed for two nights at this hotel and the service was great.. we met a fun girl at the front desk named Natasha - she really made our honeymoon stay great with her knowledge of the area and her great attitude. Rooms were clean and comfy as well. I would reccomend to anyone!

  • Stayed: June 2012, travelled as a couple
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2  Thank Melinda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walter v, General Manager at Charlottetown Inn & Conference Center, responded to this reviewResponded 19 July 2012

Thank you for sending us your comments.
I will certainly make sure that Natasha at the Front Desk receives our compliments on the excellent customer service that she provided.
We look forward to receiving you at our hotel on future visits to our island.

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Reviewed 21 June 2012

Recently spent 3 nights at this hotel. Had some problem with our first room and were quickly given another room. Room was a good size and the beds comfortable.Found the staff friendly and very helpful...knew the restaurants and area. Everything is within walking distance, so you can return to the room for breaks while sightseeing.Also, it is easy to leave the city to head to the beach area. There is a coin operated laundry and the breakfast was good. In fact they are introducing some new items to the breakfast. Easy access to internet. Great value. Would definitely return!

  • Stayed: June 2012, travelled with family
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4  Thank wannacruise154976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2012

I have stayed here three times in last seven years as they usually have very good rates. I class the hotel as "basic". The rooms are a decent size and most have been adequately upgraded. A new Best Western doing a great job rates a 4 star for me..... but this one loses a star for the following reasons: age of hotel, confusing layout, strange area of town, non-logical parking lot, the pool area needs an upgrade. This hotel provides good service, clean rooms, and the basics at a fair price. It however lacks the design, newness, and polish that would bring it to the 4 star stage.

  • Stayed: August 2011, travelled with family
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Thank Shrekman1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Charlottetown Inn & Conference Center

Address: 238 Grafton St, Charlottetown, Prince Edward Island C1A 1L5, Canada
Region: Canada > Prince Edward Island > Charlottetown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Charlottetown
Price Range: £69 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Charlottetown Inn & Conference Center 2.5*
Number of rooms: 143
Official Description (provided by the hotel):
Charlottetown Inn & Conference Centre is a centrally located Hotel in the heart of historical Charlottetown. We offer over 6,000 square feet of spacious meeting space as well as 143 guest rooms. Included in your room rate is a free hot breakfast, free parking, free Wi-Fi and free local newspaper. Enjoy a leisurely walk to the many attractions, restaurants and theatres that Charlottetown has to offer. If beaches are what you are looking for, we are within a 30 minute drive to many of PEI beaches. PEI is known as Canada's golf destination and we are centrally located on PEI to allow easy commutes to and from many courses. We offer great rates on extended stay rooms through the winter months. This is beneficial to both students and those closing cottages for the season. Come join our Family on your next visit to the Gentle Island. ... more   less 
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Also Known As:
Best Western Charlottetown Hotel Charlottetown
Charlottetown Inn & Conference Center Prince Edward Island, Canada

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