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“A great escape!”

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Quality Inn & Suites Downtown
Ranked #12 of 23 Hotels in Charlottetown
Certificate of Excellence
NY
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A great escape!”
Reviewed 25 April 2014

I recently spent time at the Sutherland House and was beyond impressed ! It had everything I needed for a quick getaway vacation. It was comfortable and relaxing and allowed me to be well rested and refreshed! I will definitely return and definitely recommend staying here!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shan11209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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255 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Summerside, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 March 2014

My wife, and 2 young boys recently stayed in the Sutherland House with separate bedroom. Worked out very well for the boys' nap-time, as well as being able to stay up to watch TV without having to be super quiet. The gentleman at the desk was very professional, helpful and informative. We ordered room service which was quite timely and affordable. The food was quite good. Overall we thoroughly enjoyed our stay and will likely return. The location is great with super easy access to all amenities.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlottetown, Canada
1 review
Reviewed 13 March 2014

On an "escape" night we stayed in a suite in one of the heritage homes, which included an electric fireplace, double Jacuzzi tub in an alcove, king size canopy bed. The escape was enhanced by how quiet the room and building were. We didn't hear a sound from outside or the other rooms, as if when we closed the door we were free from everything The kitchen facilities enabled us to stay in our little hideaway all night and relax and enjoy. Décor and atmosphere were also pleasing and relaxing. Thank you Quality Inn, and we look forward to our next "escape" with you.

Room Tip: Go for the heritage buildings, they have character and class.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kensington, Canada
1 review
Reviewed 3 March 2014 via mobile

Staff are always friendly and helpful. Rates are excellent and you can't beat the location. I love that it's in walking distance to the mall and some amazing restaurants. Great food and the rooms in the Sutherland House are especially beautiful. Love the updated amenities with the old world charm. Great destination for a special occasion. I've stayed many times for business and pleasure and I'll be back. Also love that it's locally opened and operated.

Stayed January 2014, travelled on business
Helpful?
Thank lynn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
canmore
Level Contributor
135 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 23 February 2014

We arrived to check in and were told we were not in the main building. We were a little disappointed until we realized we were in a heritage home on the property just across the parking lot. It was beautiful. A very large room with king bed and double jacuzzi in the main room. We rarely take a tub when in a hotel but this was too good to pass up. We used it twice! Even though there was a hockey tournament in town and the hotel could have been very noisy it was not. Breakfast buffet the first morning was nothing special. However on the second morning with less guests in house eggs were offered made to order. The front desk was also very helpful in directing us to a great sports bar since it was super bowl weekend. All in all a great experience.

Room Tip: Ask for one of the heritage home rooms!
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank canmorebackpacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peitraveller21, Owner at Quality Inn & Suites Downtown, responded to this review, 24 February 2014
Thank you taking the time to review our hotel! We appreciate your comments! We are working on improving our breakfast. I am glad you enjoyed your made to order breakfast and look forward to seeing you on your next trip to Charlottetown.
Tanya
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 February 2014 via mobile

I am usually not going for Quality Inn but this one really has impressed me a lot by its nice and clean room - It had for sure all you like when you travel for business - Only down is the terrible breakfast and coffee but there's a Starbucks not far

Stayed February 2014, travelled on business
Helpful?
1 Thank Letzter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peitraveller21, Owner at Quality Inn & Suites Downtown, responded to this review, 24 February 2014
Thank you for taking the time to complete post a review about your recent stay at our hotel.

Thank you for the wonderful comments on the hotel. I would like to apologize that our Q Corner Café Breakfast did not meet your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will stay with us again on your next rip to PEI.

Sincerely,
Tanya

Tanya Bevan Ryan
General Manager
Quality Inn & Suites Charlottetown
902-894-8572
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississauga, Canada
Level Contributor
78 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 23 February 2014

This hotel got large rooms and the beds are very comfortable. Rooms and bathrooms are very clean, staff is courteous and internet is fine. With reasonably good breakfast definitely good value for money in a good location in Charlottetown.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bobans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peitraveller21, Owner at Quality Inn & Suites Downtown, responded to this review, 24 February 2014
Thank you taking time to review the Inn we really appreciate it! Look forward to seeing you on your next trip to the Island!
Tanya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites Downtown

Property: Quality Inn & Suites Downtown
Address: 150 Euston St, Charlottetown, Prince Edward Island C1A 1W5, Canada (Formerly Inn on the Hill)
Phone Number:
Region: Canada > Prince Edward Island > Charlottetown
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Charlottetown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Quality Inn & Suites Downtown 3*
Number of rooms: 73
Official Description (provided by the hotel):
The Quality Inn & Suites Downtown is located in the heart of Charlottetown just a short walk to many local attractions, including the Confederation Centre of the Arts, Province House, the waterfront, shopping and restaurants. The Charlottetown Driving Park & Casino are only a five minute drive. The Charlottetown Boardwalk meanders along the shoreline, allowing visitors to stroll along its pathways, relax on a park bench or enjoy a picnic on the water. Stay with us we provide FREE of charge: free Hot Breakfast Buffet, free WIFI, free coffee station in lobby, free Parking and Business Centre. We also offer guests free CARI Pool passes featuring two pools, waterslide, diving boards & fitness room a five minute drive from the hotel. We are a 30 minute drive from Anne of Green Gables Historic site and the famous Cavendish Beach. Our Award winning Golf courses are a short drive away and a must while on our beautiful Island. Quality service and Quality rates stay with us while on PEI! ... more   less 
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Also Known As:
Quality Hotel Charlottetown
Quality Inn And Suites
Quality Inn Charlottetown
Charlottetown Quality Inn
Quality Inn & Suites Downtown Charlottetown, Prince Edward Island, Canada

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