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“Amazing Staff and Hotel”

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Delta Hotels Prince Edward by Marriott
Ranked #4 of 23 Hotels in Charlottetown
Certificate of Excellence
Reviewed 28 July 2014

Checked into the hotel on July 18th for 1 nights. Recently renovated hotel which looks great. Renovations was still taking place outside the hotel directly from my window on the 7th floor. The (Constuction workers) were grinding bricks / stones which was very loud which vibration though out the room. A film of dust started to fill the room which had it hard to breath.
Within minutes of just checking my room, I had a knock on my door from a manager, who wanted to see if the construction was bothering me. As I opened the door she noticed to film of dust filling the room. She was very apologetic and immediately moved me to another room away from the constuction. This was not fault to the hotel, and they immediately took care of me without even saying anything. I was very impressed with the outstanding service to fix the problem so fast without any delay to my stay.

Room Tip: If you can get a room with the view of the ocean, well worth it.
  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Skolarchuk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aaKNDeltaPRI, Executive Assistant at Delta Hotels Prince Edward by Marriott, responded to this reviewResponded 29 July 2014

We appreciate you taking the time to post a review in conjunction with your recent stay with us. Pleased your stay was pleasant, and that you received elevated guest serice. On another note, I apologize for the obvious inconvenience you were caused shortly after checking into your room. Happy to see, however, that the situation was rectified promptly and to your satisfaction. Thank you again for your review, and we hope to have the opportunity to welcome you back again soon to the Delta Prince Edward.

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Reviews (461)
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429 - 435 of 461 reviews

Reviewed 26 July 2014

So many things to say...
1. Renovations look amazing. From when you walk in the front door , the hotel is beautiful . But when you walk into the rooms... It blows you away. The new door locks are great and more user friendly, the closet is huge and has shelves and iron, then there is the bathroom... The showers are huge with great pressure. There is shelves and beautiful linen and nice large counter space. ....the beds are amazing with for nice linen and has a light on each side of the beds, which is great for people who read. The alarm clock has an iPod docking station. There is a coffee and tea station, a mini fridge and tones of room and space for everything. My two favourites in the room where the window bench seat to sit/lay on and look outside and relax. And most important was the smart desk. Loved loved loved it. Has all cable cords and outlet plugs on top of desk. Tones of space. Smart tv was new, nice, large and moveable.

Staff... Amazing. It's like they know what we are think and wishing for. They were so pleasant and went out of their way every time you met them. I met dog walking/babysitting staff and sales staff in the elevator and both staff approached me to ask me how things were and how my stay was. If I needed anything.it was amazing. Check in was a breeze and staff was super helpful.

My most excited comment is about our breakfast. My 8 year old daughter is celiac. They provided her with an amazing gluten free breakfast. Eggs, bacon, Ham, sausage, gf toast, home fries . My daughter has never been able to eat like this without worry. Their knowledge and support was amazing and I will definitely recommend it to all celiac friends.


This was a great stay. I have never reviewed a hotel before but felt compelled to do this cause I was so pleased with the hotel and staff!!

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nicole C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aaKNDeltaPRI, Executive Assistant at Delta Hotels Prince Edward by Marriott, responded to this reviewResponded 28 July 2014

Thank you for posting a review here following your stay at the Delta Prince Edward. Your many detailed comments towards our hotel and employees were a pleasure to receive. In particular, happy to note that your daughter was able to able to enjoy a gluten free breakfast including many of her favourites. Our culinary team enjoys taking care of such requests. Given you have never reviewed a hotel on here before, we sincerely thank you for choosing us for your first review! We hope to be able to welcome you back again soon.

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Reviewed 26 July 2014

Recently renovated hotel with very roomy and comfortable rooms that were very quiet. Excellent breakfast buffet with many food choices. Very walkable location. Staff were friendly and efficient. Excellent swimming pool facilities with access to hot tub and sauna.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aaKNDeltaPRI, Executive Assistant at Delta Hotels Prince Edward by Marriott, responded to this reviewResponded 28 July 2014

Thank you for your many kind comments towards our hotel and employees. Pleased you enjoyed our newly renovated room product in particular. We hope to have the opportunity to welcome you back again to the Delta Prince Edward.

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Reviewed 18 July 2014 via mobile

Checked into the hotel on July 11th for 3 nights. We were in town for the music festival at the show ground. We were in room 333, great modern room with lots of space and amenities. The ice & vending machines were right next door. Workmen outside the window early in the morning was a downside. Also, we must have been located near a laundry room because the noise from 11pm onwards was quite loud and overbearing.
Ate in the restaurant every morning, super friendly staff and excellent food, with a great relaxed atmosphere. The bar area was also really nice with a great selection of drinks and cocktails. The hotel is situated in the perfect location for exploring the town. Would definitely return!

Stayed: July 2014
Thank Jade S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aaKNDeltaPRI, Executive Assistant at Delta Hotels Prince Edward by Marriott, responded to this reviewResponded 21 July 2014

Your taking the time to post your feedback following your stay at the Delta Prince Edward is very much appreciated. Pleased to see you enjoyed your room and Water's Edge in particular. On another note, we regret you were disturbed by noise during your stay. Our apology for the obvious inconvenience you were caused. Feedback from our guests is very important to us, and we thank you for yours. We look forward to welcoming you back another time.

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Reviewed 18 July 2014 via mobile

Had room 923: water view! And quiet top floor. Perhaps newly remodeled??
If you have a water view you want the top floor as you you are looking out across the flat asphalt roof of what I assume is a convention center.

Spacious room. Great system for hooking up your iphone to the tv speakers. Free wifi. Garage parking (fee). Bathrobes. Nice bathroom lighting.

Stayed: July 2014
Thank jjssi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aaKNDeltaPRI, Executive Assistant at Delta Hotels Prince Edward by Marriott, responded to this reviewResponded 21 July 2014

Thank you very much for your comments. Pleased you enjoyed your water view in particular, as well as our newly renovated guest room product. We hope to have the opportunity to welcome you back to the Delta Prince Edward.

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Reviewed 15 July 2014

This hotel has beautiful views and is in a great location to all restaurants and sites. The rooms are spacious, modern, clean and very comfortable. Did not attend any of the restaurants or bars, as too much other great restaurants in the city. Reception was interesting (different) to this hotel, seemed more like a kiosk then the usual large counters.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank HappygoluckyCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aaKNDeltaPRI, Executive Assistant at Delta Hotels Prince Edward by Marriott, responded to this reviewResponded 16 July 2014

We appreciate you posting a review here in conjunction with your stay at the Delta Prince Edward. Pleased to note you enjoyed our convenient location and newly renovated room product in particular. Feedback from our guests is important to us, and we thank you for yours. We look forward to the next opportunity to welcome you back.

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Reviewed 13 July 2014

Having stayed at this Hotel since is was a “CP” in the 80’s I’d have to say the terrific staff here were carrying a tired & weathered hotel for many years. 2013 Lobby upgrades and the new convention center were impressive but at last, this year the Mode room renovations are simply amazing. Stayed in 618 Jacuzzi One Bedroom Suite facing the harbour. Two sun beds windows for great view’s. Modern, well designed and spacious room with a mini-fridge and you can order a microwave at no charge as well. Thanks to Charlene in Maintenance for setting up our room for a long stay and Michelle on the Front Desk Room for coordinating our requests. 618 was the best cleaned and best prepared room on our entire Eastern Canada trip. Complements to the House Keeping Dept. Friendly & Helpful House Keepers at all times. WiFi in the room was fine. The office desk was perfect with lots of outlets.

As a Delta Privileges Plat+ member recognition here is always top notch and all the staff do their very best to make it an enjoyable stay and we left with a 110% satisfaction rating from check-in to check-out….any request or issue was promptly addressed. Including, adding a 9th night due to the ex-hurricane Arthur delaying our July 5 PEI departure. We were accommodated hassle free in the same room and at a fair rate thanks to other cancellations. This Delta stepped up admirably to help dozens of people strained by Arthur with discounted rates and the only hotel in downtown with a generator.

We really enjoyed Water's Edge Resto Bar Grill this trip. Excellent service and high quality food, some say expensive but the menu has a range of options to suit anyone I’d say ( Lots of other off-site eating options nearby for all tastes & budgets). Delta Room Service was always prompt and professional. Room Service Breakfast served at proper temp and Willard should be training Delta staff on etiquette...1st Class as always. This restaurant is a Gluten-Free Friendly location for Celiac issues or simply dietary preferences. All staff well versed in the process and no one got sick during the entire stay ! Thanks for the personal attention from the Chef and our server Natasha. If you prefer off-site eating options there are lots nearby for all tastes & budgets. The Delta also has an affiliated outdoor patio overlooking the Marina served by Waters but called Brakish. Given its outside the walls of the Delta you cannot assign your bill to your room. A big deterrent is no easy access from the Delta.

Special thanks to the Delta for keeping the Bar & Restaurant open during the black out from ex-Hurricane Arthur on July 5. Glad you had a generator and the food & drink was much appreciated. Turned out to be a huge Maritime kitchen party and we were almost sad to see the power come back on. Good times in the Maritimes had by all. Hats off to Christine the Bar Tender for first class service all week ! Christine makes the Bar scene here friendly/relaxing while demonstrating an amazing memory for customer drink preference's.

This location is ideal for waterfront walking tours and lots of shopping & restaurants within a 1-10 min walk. The new attached convention center has really enhanced the local area and made the harbour side more accessible to all. The Marina next door at Peakes Quay is a pleasant place to stroll and the Confederation Landing park is just next to it. Unrelated to Delta but a fun 1/2 day event for all ages is the Top Notch Lobster Tours with on the water experience’s with a lobster meal just a 10 minute walk away….so much to do around the Delta you never have to drive if you don’t want to. Clean ,safe area to explore.....In my option the Delta is the best place to stay on PEI and you get what you pay for and we had a perfect stay, again.


Tips...Check-in early as it gets crowned especially if Bus Tours arrive, At peak times pricing can be high so book well in advance as last minute is a premium (All Downtown Hotels are high for the same reason), Join Delta Privileges and check their online sales and special offers to get a deal (AAA/CAA rate can be good to...price line etc not so good), The Elevator from the underground parking is very small (3-4 people) so don’t expect to take up carts of luggage (off load at the lobby if you have a lot), 3rd floor rooms do not have much of a harbour view given it’s the same level as the convention center roof ( as always upper floors have best views)

Room Tip: Check-in early as it gets crowned especially if Bus Tours arrive, At peak times pricing can be high...
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
2  Thank TM643
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aaKNDeltaPRI, Executive Assistant at Delta Hotels Prince Edward by Marriott, responded to this reviewResponded 14 July 2014

Thank you very much for your detailed review of your stay at the Delta Prince Edward. Your feedback was a pleasure to read and to share, and in particular with those employees you mention by name. Happy to know you enjoyed all aspects of your stay, even with post-tropical storm Arthur making an appearance and taking the power. Feedback from our guests is very important to us, and we appreciate yours. We do hope to have the opportunity to welcome you back again soon. In the meantime, thank you again for your post here.

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Additional Information about Delta Hotels Prince Edward by Marriott

Address: 18 Queen St, Charlottetown, Prince Edward Island C1A 4A1, Canada
Region: Canada > Prince Edward Island > Charlottetown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Charlottetown
#3 Luxury Hotel in Charlottetown
Price Range: £125 - £265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delta Hotels Prince Edward by Marriott 4*
Number of rooms: 211
Official Description (provided by the hotel):
Explore the wonders of Prince Edward Island by staying at Delta Hotels by Marriott Prince Edward, a top choice among Charlottetown PEI hotels offering deluxe amenities and a superb location. Our Charlottetown hotel's guest rooms provide well-rounded luxury and the comforts you need for a perfect Prince Edward Island, Canada stay. Enjoy a delightful combination of sophistication and convenience at Delta Hotels by Marriott Prince Edward. We are an ideal choice of Charlottetown hotels for business and leisure travellers, offering exemplary guest services, an indoor pool, a fitness center, and expansive meeting space. We also offer an unbeatable location downtown in the historic city of Charlottetown. ... more   less 
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Also Known As:
Delta Prince Edward Hotel Charlottetown
Delta Charlottetown
Delta Prince Edward Charlottetown
Charlottetown Delta
Delta Hotels Prince Edward By Marriott Charlottetown, Prince Edward Island, Canada

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