I had booked 2 nights at the Sherwood motel, online. Although there were a number of negative reviews, I decided to ignore them as I had found earlier negativity in other motels was unfounded. My first concern was when the office was manned by a person who spoke very little English and had all bookings manually written on a sheet. After booking in and paying my accommodation, I discovered that the room offered was out by the main (busy) road and next to the airport. This was not a huge problem, however, but when I found that we could not get wifi, as promised and there was no tea or coffee available in the room, I spat the dummy. The room, by the way was clean, but so small the double bed was pushed against one wall, necessitating the partner in the bed had to climb over the other person. There was obviously, no bedside lamp or table to allow reading. The TV also was a very old, small analogue device that was sub standard.
When I complained to the manager, she offered an upgrade to a room near the office, but we still felt let down. Subsequently, we asked for a refund, which was given and we left and found superior accommodation elsewhere for nearly the same price.
My advice---- don't go there. There are many better motels in Charlottetown, with better facilities at similar prices.
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- Also Known As:
- Sherwood Hotel Charlottetown
- Sherwood Motel Charlottetown, Prince Edward Island, Canada