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“Stay away !!” 1 of 5 bubbles
Review of Royalty Maples Cottages and Motel

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Royalty Maples Cottages and Motel
Ranked #19 of 23 Hotels in Charlottetown
Calgary, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Stay away !!”
1 of 5 bubbles Reviewed 30 August 2013

Made a reservation online through the PEI tourism site but had to cancel due to unforseen circumstances so called on a Sunday to cancel. All I got was the answering machine so decided since it was a sunday not a big deal, everyone deserves a day of rest. Called on Monday morning and got the same answering machine so left my name and number with a message to call me back. No call back so called again on Monday evening and was able to speak to a person but they informed me that they were not in the office at the moment so I gave him my information and he said as soon as he gets back to the office he will cancel my reservation and send me an email with the cancellation number. Still nothing by Wednesday so I sent an email to confirm the reservation was cancelled. It is now Friday evening and still no email or phone call to let me know that they have cancelled my reservation so I tried calling again and got the answering service but this time the message was that the message box was full so couldn't leave a message. Very frustrating, definately not the way to run a business. Would never recommend this place.

Stayed August 2013, travelled as a couple
Helpful?
Thank estrner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 reviews from our community

Traveller rating
    17
    17
    10
    3
    9
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Canada
Level Contributor
239 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
2 of 5 bubbles Reviewed 12 August 2013

We booked this place on line based on some of the good reviews here. We called and said we would be on the late flight from Toronto, getting us in around 10:30 PM on a Friday, so not too late. We arrived and there was a note for us in the door that they had gone to bed, and saying our room was open and the key inside. It was really dark in the parking lot but we found our room, and room was locked! Great. Luckily I had broken into many of my friends' houses as a prank when I was a kid, along with my other friends (This is Canada, so no fear of getting shot!) so I was able to remove the screen window and climb through and open the door.

The room was small and cold and very outdated, but there was no other choice.

We only stayed one night, thankfully.

  • Stayed September 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank CanadaMoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Charlottetown hotels

Hampton
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 10 August 2013

I do not recommend this place. We were travelling with our adult children for an overnight stay in PEI and were very disappointed with the accommodations Cottage #3. It was not cheap we paid almost 180.00 for the night. The bath/shower had no rubber mat for the tub and was extremely slippery. Not enough facecloths for the 4 of us and very very outdated and shabby and not overly clean. Sorry

  • Stayed August 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank lambdar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Sydney, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 August 2013

you know, it is what it is. yes the cottages are old and the decor certainly reflects this but everything you need is there, right down to a plunger. the beds were very comfortable, i slept like a baby. the place was clean and i felt comfortable. loved the shower, lots of pressure. after traveling around the island all day, it was nice to come home and sit out on the veranda for hours and relax with out the misquitos bothering us. never saw one. a few earwigs outside but hey, i got them here at home. if you want new, pay the $300 a night, not me!!!

Room Tip: go one street over on mount edward st and eat at Outfitters cook house, the food and prices were fan...
See more room tips
  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Louretta S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
montreal
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 15 July 2013

We booked this motel so we could rest a little on our trip back from the Magdalene's islands before we were heading for a 12 hours road trip, back home.
I called them when I booked, to let them know that we were arriving very late at night by the Ferry from Souris and they said there was no problem and we could check in 24h a day; but when we arrived at 2 a.m, the office was closed and the check in machine at the front displayed "No Vacancy". I tried entering my credit card or punch my reservation number but nothing happened.
We called and called the emergency number but no one answered and we were left out with my mother and my son outside at 2 a.m, having nowhere to go.
Fortunately the gentlemen at the Rodd Royalty Hotel front desk helped us find a room at the Howard Johnson hotel in Charlottetown and we had the chance to have a bit of sleep at 3 a.m.
I would not recommend this motel since they are completely unreliable .

H.M from Montreal Q.C

  • Stayed July 2013, travelled with family
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank nadine c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 24 June 2013

My wife and I stayed in a one bedroom cottage last week. No complaints. The place was very clean all the sheets and towels were spotless had that new feel to them. Smaller bathroom but it was clean. Had a good kitchen we didn't really use it but had everything. Slept great love being in a cottage and not sharing a wall with someone. Air conditioning worked well and wasn't a noisy old machine wifi worked great too. Housekeepers were in each day and replenished everything. All in all good stay will be back.

Stayed June 2013, travelled as a couple
Helpful?
4 Thank Bob J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyaltyMaples, Owner at Royalty Maples Cottages and Motel, responded to this review, 25 July 2013
Your review is very much appreciated. We love hearing all comments and feedback about the property and guests experiences.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Renfrew, Canada
Level Contributor
160 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed 22 June 2013

Staff here are very pleasant and helpful. Consist of a motel and a number of cabins all of which are clean with updated paints. A full kitchen is included with dishes, utensils and pots & pans. They seem to cater to families as there is a large play area with a volleyball court. Grills & umbrellas are at most cabins. WiFi was very good. Plenty of restaurants and fast food outlets within a short drive. Quiet area. Would stay here again.

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank cleoder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyaltyMaples, Owner at Royalty Maples Cottages and Motel, responded to this review, 25 July 2013
Thank you very much for your review. We are very happy to hear you enjoyed your stay with us.

Hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royalty Maples Cottages and Motel

Property: Royalty Maples Cottages and Motel
Address: 89 Malpeque Rd, Charlottetown, Prince Edward Island C1E 1S3, Canada
Region: Canada > Prince Edward Island > Charlottetown
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #19 of 23 Hotels in Charlottetown
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Royalty Maples Cottages and Motel 2.5*
Number of rooms: 16
Official Description (provided by the hotel):
New for 2016! Brand new Wifi System for the entire property with additional access points. An exterior renovation has been completed on the Motel making way for larger private decks with patio sets. All of of bathrooms are now 100% renovated with new tubs, toilets, vanitys, bathroom fans and fixtures! 1 Bedroom Cottages now all have larger more private decks to accomodate more then 2 people. Property recieved major renovation in 2014 and more was completed in 2015 and 2016. Nestled in Charlottetown, PEI The Royalty Maples Motel & Cottages comprise of 10 cottages and 6 motel units. All units with complimentary High Speed Wireless InternetEach motel unit includes cable TV, double hide-a-bed, queen bed, and a fully equipped kitchen and bath. The 1 and 2 bedroom cottages each have 2 double beds, hide-a-bed, full kitchen and full bath. Each unit has a fully equipped kitchen to make your stay even more affordable or to produce that special home cooked lobster dinner. As well we have BBQ for rent to help create that full cottage experience. When time allows take advantage of our well-maintained spacious grounds to play lawn games, beach volleyball or just sit back and relax in the sun.We are close to all amenities, including restaurants, beaches, shopping, golfing and the Charlottetown Airport. With the Charlottetown Mall virtually across the street, shopping is just a walk away.The Royalty Maples is proud to be Pet Friendly so feel free to bring along that special travel companion Office Hours: 8:00am - 10:00pm Daily. Check in: 2:00pm Check out: 10:00am ... more   less 
Reservation Options:
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Also Known As:
Royalty Maples Cottages Hotel Charlottetown
Royalty Maples Cottages And Motel Charlottetown, Prince Edward Island, Canada

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