The staff at the hotel are very friendly and you need anything it is brought right away.I have a few issues,we were told we would have a room on the 8th floor,when we checked in we where told that was not the case.Although the suite was lovely there was no fireplace as there is on the upper floors.We wanted a view of the water which is only available on the upper floors.The hotel was packed due to a festival but we did request an upper floor the night before check-in.There is no continental breakfast which at these rates should be included.There were no take-out menus or lists of local restaurants provided,only a phone book.On the plus side,the bathroom in the suite was top-notch,a lovely shower and soaker tub.Marble counter tops and thick soft towels.The king size bed was extremely comfortable with crisp linen and a warm Duvet.A mini-kitchen with sink,dishes,cutlery,microwave ,min-fridge and sink is nice as well.The hotel overall was clean,bright and modern.Pool was a bit on the cool side but that is a matter of preference.Hot tub was the perfect temperature,but vent cover above it is rusty and needs replacing.The waterfall feature on the pool seems not to function properly,sometimes it would turn on but not always.A clean modern hotel that just needs a few tweeks to make it outstanding.Room service would be nice as well.Also one of the robes in the room was stained and that is not good .
- Official Description (provided by the hotel):
- Charlottetwown's Newest Hotel,where clean, crisp decor mingles with natural Island light. We offer guest rooms where luxurious comfort, advanced technologies and eco-friendly initiatives come together in harmony. World class service that anticipates your every need without being fussy, in a historic downtown location that puts the city & the harbour views at your doorstep. Reserve your stay and discover a hotel experience that is unique to you and just as inviting every time you return. We are pleased to announce that we have just opened Grand Senses and Aveda Concept Spa in the lobby of the hotel. Now you can take your Grand Experience even further with luxurious treatments and services. ... more less
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- Also Known As:
- The Holman Grand Hotel Charlottetown, Prince Edward Island, Canada