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“Excellent hotel” 5 of 5 bubbles
Review of The Holman Grand Hotel

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The Holman Grand Hotel
Ranked #3 of 23 Hotels in Charlottetown
Certificate of Excellence
Boston, Massachusetts
Level Contributor
91 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Excellent hotel”
5 of 5 bubbles Reviewed 18 August 2014

Definitely stay here. The staff was all great, the rooms well appointed. There is even a decent pool in the basement. Excellent location. Valet parking available for 15 dollars. The on-site restaurant is good too, but there are also plenty of places to eat nearby,

No complaints at all.

Room Tip: our room was on the third floor overlooking the main street. Occasionally you heard a truck go by, b...
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmcphail, Guest Services Coordinator at The Holman Grand Hotel, responded to this review, 9 September 2014
Thank you for your recommendation! I am happy to hear the staff here were helpful for you and that you enjoyed our indoor pool.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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378 reviews from our community

Traveller rating
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    32
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (122)
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English first
Mos Eisley
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 16 August 2014

Was surprised by the high quality of the room. I travel frequently, and the Holman Grand compares well with hotels around the world. The room was of a stylish modern design, well sized, with thoughtful touches (e.g. cutlery for take-outs...so no having to beg a fork from the restaurant downstairs), and good soundproofing (essential given the number of Hog riders who seem to infest Charlottetown). Pleasant staff, good turndown service, convenient location.

Room Tip: The air conditioning is loud, and the in-room A/C control does *NOT* allow the system to be turned o...
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  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Longrod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmcphail, Guest Services Coordinator at The Holman Grand Hotel, responded to this review, 9 September 2014
I am glad to hear that we were able to surprise you in a good way. The Holman Grand prides itself on it's high quality of service. Hopefully you will visit us again in your travels.
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New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 August 2014

Great location, close to museums, shops, restaurants and harbour. A new hotel, with clean, pleasant, comfortable and trendy rooms. Manager and staff very kind and helpful. They have a pool and reading room that we didn't have the chance to use, but looked very nice. We would return here for our next trip!

Room Tip: Rooms on the south side have a good view of the museum. Higher floors may potentially offer harbour...
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lisa_and_Jon2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmcphail, Guest Services Coordinator at The Holman Grand Hotel, responded to this review, 9 September 2014
Thank you for your review. I am happy to hear that you enjoyed your stay with us and hopefully you will visit again and get to take advantage of the pool and hot tub.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
80 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed 11 August 2014

We stayed here for 6 nights recently with our 2 daughters. As an Islander who has lived away for over 20 years, I fondly recall the old Holman's store this hotel is named after. The "H" is the exact font and gave me a very nostalgic feeling! We had a harbour view room with 2 queen beds (very comfortable and lots of pillows!). The location is fantastic; you can walk everywhere. We valet parked the first night, but as we were out all day every day after, we just street parked the rest of the time. If you are staying in town, best to valet as you have to keep feeding the meters (they ticket!). Street parking is free daily from 6 pm until 8 am and from Friday at 6 pm until monday at 8 am. The rooms are spotless and hard wood floors are nice in a new hotel. Good AC system though always seesm really cold. Only room complaint is lack of drawer space. Two small ones in closet! Bathroom is large and shower is great (no tub). Half a shower door is poor planning given chill and water on the floor. W hotels do this too ... Nice touches typical of top tier hotels are: globe and mail delivered to door daily; keurig coffee maker with timothy's coffee; aveda bath products (lots of them!); free wi-fi; free local calls. We always leave housekeeping $5 a day and for the first time ever, the attendants wrote the sweetest thank-you notes. Welcome to PEI! Though minor, what could be added is coffee service in the lobby and perhaps a snack or two (there are apples at the reception desk). There is no need for bottled water as PEI's tap water is amongst the world's best! There is no concierge and not really anyone tasked with greeting and helping with bags, though can ask anyone for help and they will oblige. There are pop and snack machines in the pool area but you have to go into the attached mall to buy anything else. We ate twice at the restaurant Red Water Grill which is in hotel lobby yet different ownership. The food is fresh and delicious and they have a nice kids' menu. The staff are very friendly but they are woefully short staffed. We were very patient and our waiter apologized, but it seems to be a theme at this restaurant. With its prime location and great food, management would serve themselves well to step it up here asap. We will stay at the Holman again for sure!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MandDplus2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmcphail, Guest Services Coordinator at The Holman Grand Hotel, responded to this review, 9 September 2014
Thank you for your kind words and I am so pleased that our "H" brought back fond memories for you. The Holman Grand housekeeping staff are very hardworking and I'm glad you got the personal touch with the thank you note.

We are always looking for ways to improve our guests experience so thank you for your feedback regarding the lobby experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 11 August 2014

This hotel was excellent. The room and whole building was gorgeous. Very clean and modern. We were able to park the rental car and just walk everywhere in town. Charlottetown was my favourite city on this trip. There is a street a couple blocks over that is closed to traffic. We sat on an outdoor patio and watched a fantastic band on a stage in the street. I would come back here.

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cansnow S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmcphail, Guest Services Coordinator at The Holman Grand Hotel, responded to this review, 9 September 2014
Thank you for your review. The Holman Grand team would be pleased to welcome you back anytime. We are glad you enjoyed our modern design and hopefully you got to take advantage of our indoor pool and hot tub.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 9 August 2014

My husband and I stayed at the Holman Grand for 3 nights the weekend of Aug 1-4. The hotel is very nice and clean, the rooms are spacious enough and the bathroom is great. The shower is very spacious but no bathtub if this matters to you. The toiletries provided in the room are aveda which was a bonus in my books. The towels could be a little fluffier but they were clean and plentiful so I can't complain. The valet parking was very good, no long waits and very friendly and pleasant to deal with. We had a great time, and we would return.
We ate breakfast at the resturant one day, and drinks one night. the food was great, as were the drinks, but it didn't seem very well run. The morning we went for breakfast, was a sunday and there was only one waitress on, she was doing everything, seating people, taking orders, filing coffees, clearing and setting the the tables, etc. Her name was Steph, and if anyone from the hotel is reading this you should give that girl a promotion because she was working like crazy, alone but we would never have know judging from her behaviour and reaction to us. She was a cool as a cucumber and she never once made us feel like she was too busy for us. Beautiful girl, deserves praise for the service she provided us that day. The food was great, I had the stuffed french toast very well done and presented. I don't remember what my husband had but he said he enjoyed it.
The night we went for drinks, the experience wasn't quite the same. The drinks were great once we got them. We walked in and sat at the bar, there were 2 bartenders there, and while they were busy, no one made eye contact with us or even said hello. They made their drinks and left. We waited, and another girl came along, she made some drinks for other people I assume and finally my husband reached behind the bar to take a drink menu, and another guy said that one may be outdated here is an up to date one and he handed us a drink menu and walked away. We looked at the menu and decided, still no one took our drink order. We were with friends and my friend said I guess we aren't getting drinks here tonight then finally the same girl as before took our order. We had one drink, no one asked if we wanted another so we just paid the bill and left. Definately not the same experience we had in the morning with Steph.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NovaScotiaHeatseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmcphail, Guest Services Coordinator at The Holman Grand Hotel, responded to this review, 13 August 2014
Thank you very much for your review and feedback. I am very happy to hear that you enjoyed your stay with us liked the Aveda amenities.

In regards to the restaurant, thank you for your kind words with regards to Steph. She is a superstar! As for your evening experience I do apologize on behalf of the staff. Hopefully you will give them another shot to impress the next time you stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 8 August 2014

This is the only place to stay in Charlottetown - it's clean / quiet with comfortable beds- all of the staff are friendly and helpful. I was in town dealing with a family emergency and had to stay longer than I anticipated - it was mid July and very busy - but they managed to find me a room. I highly recommend this hotel.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Iph200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmcphail, Guest Services Coordinator at The Holman Grand Hotel, responded to this review, 13 August 2014
I am so happy to hear that you will recommend us in the future and that the staff were friendly and helpful.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Holman Grand Hotel

Property: The Holman Grand Hotel
Address: 123 Grafton St, Charlottetown, Prince Edward Island C1A 1K9, Canada
Phone Number:
Region: Canada > Prince Edward Island > Charlottetown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 23 Hotels in Charlottetown
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Holman Grand Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
Charlottetwown's Newest Hotel,where clean, crisp decor mingles with natural Island light. We offer guest rooms where luxurious comfort, advanced technologies and eco-friendly initiatives come together in harmony. World class service that anticipates your every need without being fussy, in a historic downtown location that puts the city & the harbour views at your doorstep. Reserve your stay and discover a hotel experience that is unique to you and just as inviting every time you return. We are pleased to announce that we have just opened Grand Senses and Aveda Concept Spa in the lobby of the hotel. Now you can take your Grand Experience even further with luxurious treatments and services. ... more   less 
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Also Known As:
The Holman Grand Hotel Charlottetown, Prince Edward Island, Canada

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