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“Average at best” 3 of 5 bubbles
Review of Sandman Hotel Montreal-Longueuil

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Sandman Hotel Montreal-Longueuil
Ranked #2 of 8 Hotels in Longueuil
Brunswick, New York
2 reviews
“Average at best”
3 of 5 bubbles Reviewed 23 July 2014

CONS : Furniture & decor is outdated. Ice machine did not work. Had to go to another floor to get ice. WI FI did not work most of the time. Stain on the mattress. Slow elevator. No tourist info in the lobby. Not easy to get in & out of the parking lot.
PROS: Not a bad view from balcony. Heated pool was nice. Gym was clean. Staff is nice, but not responsive to complaints.

Room Tip: Ask for a room facing the river.
See more room tips
  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
Thank Atef S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Montreal, Manager at Sandman Hotel Montreal-Longueuil, responded to this review, 29 July 2014
Dear guest
thank you for your valued comments! We are pleased to have welcomed you as a guest. I regret hearing that wi-fi was not to your liking... Our WI-FI system has been upgraded since your last stay. We continue to improve our facilities, and hope to have the pleasure to host you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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443 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Waterloo, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

My fiancé and I were traveling into the city and i thought we should book a room near her appointment for the night and so I did on priceline(express deals) and got the Sandman in Longueuil.

We Checked in around 3:30pm and were greeted by a friendly front staff. Took us 10 minutes and we were in our room, 16th floor with an amazing view of the Olympic stadium. The room was clean and big, King sized bed + a pull out sofa. Surprised us when we found the mini fridge. We relaxed a bit and decided to go to the pool, sauna & gym (Priceline doesn’t list these amenities). The pool was heated and big, the sauna was big as well & really hot. The location of the sandman is a 5 minute drive from Tashereau, the metro station is 15 steps away from the lobby and is full of places to eat(McDonalds, A&W, Subway, Taouk de Quebec, pizza place and a couche-tard). The Metro route brings u to the heart of the city & back for 6 dollars and you don't have to worry about parking, amazing location.

We woke up early the second day and decided we’d have the American style buffet at the restaurant in the lobby. It was 11 dollars per person tax included & it is a nice spread for what you pay for. Eggs, hash browns, sausage, bacon, ham, toast, bagels, fruits, cereal, juices and yogurt, all you can eat. One of the best things about this hotel is it’s parking lot is right across laronde and that night they were having a firework show. It was spectacular and lasted over 30mins. The point of the night away was to relax and not have to rush back home & we were able to do exactly that, We’ll be back.

Room Tip: Ask for a higher floor.
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ImmortalDNA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Montreal, General Manager at Sandman Hotel Montreal-Longueuil, responded to this review, 18 July 2014
Dear guests, your valued comments are appreciated. As mentioned, we are conveniently located by the highway and the metro (subway) system are a few short steps away. We sure look forward at the possibility of welcoming you back on your next journey to Montreal!
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Copenhagen, Denmark
Level Contributor
179 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 bubbles Reviewed 14 July 2014

Friendly check in at the front desk, we got room # 1627, nice view over the river and parc Olympique, and some rollercoasters, room isnt somethin special just what expected, a folded bathrope on bed upon arrival, for 2 adults, ( was meant for sharing or ? ) didnt quite get that concept.
Complimentary wifi in lobby, and in room, however the room had a terrible wifi connection overall,
So dont bother, the hotel offers comp parkering as well, very convient metro station just a walk away, some supermarkets located in the station as well.
Lots of noise from the highway when heavy trucks passes by.

The hotel had a pool on lower level, didnt use that at all, i ' ve stayed places better than this, the hotel needs a makeover for sure, doesnt seem much of maintenance in the rooms, but overall serves the purpose for only 2 nights.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Johnson W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Montreal, General Manager at Sandman Hotel Montreal-Longueuil, responded to this review, 18 July 2014
Thank you for your feedback! We are pleased to have welcomed you as a guest. I regret hearing that wi-fi was not to your liking... Our wi-fi system has been upgraded since your last stay.As for the rooms, we continue on to update them on a regular basis.
Again, thank you for staying with us while visiting Montreal!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
1 review
2 of 5 bubbles Reviewed 1 July 2014

This hotel is one or the worst I've been in (next to motels, maybe). Everything was outdated and in need of a check up. The toliet won't flush, their proclaimed ice machine on every other floor doesn't work either. In fact, even their elevator needs updating as we had to wait for over 45 minutes by the elevator with our luggage - the down button light keeps flickering off.

This waiting and the lacking of basic necessities would've been bearable if the hallways weren't a sauna. It seems that while the rooms had the old window ACs, they had absolutely none spared for their hallways (a place with no windows or open doors - it was hotter than it was outside)

I would not come back to this place, ever.

  • Stayed July 2014
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Sairaphais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Montreal, General Manager at Sandman Hotel Montreal-Longueuil, responded to this review, 7 July 2014
Dear valued guest, thank you for visiting Montreal when mother nature delivered it's hottest week of the year (+40 with humidex). Unfortunately in such hot climate our guest hallways are equipped with air exchange units which circulates outside air as we do not have an air conditioning unit for the 20 X guest floor hallways. I trust that the AC units in your guest room kept you cool. As for the guest elevators delay, we did encounter a down time of a little over an hour in early July (not knowing if this was over your guest stay) and I do regret the inconvenience. It may have also been due to high volume of traffic with tour groups. Thank you again for taking the time to post your concerns on line and I encourage you to discuss them directly with the leadership team on your next hotel/motel visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Longueuil hotels

Arlington, Virginia
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 28 June 2014

I recently stayed at the Sandman in June with a small group of students. The location of the hotel was ok. It is across the bridge, but you can get into the city by the metro. The metro is just a few steps from the hotel. When we took our tour bus across the bridge we sat in traffic for at least a half an hour to get into the city.

The rooms were decent, but outdated. The bedspreads are the older looking type that you would see in a hotel in the 1990s. The towels and sheets were clean. There were some dust webs in the room near the air conditioner and along the wall near the carpet. The size of the room was average.

Overall, the sandman was pretty budget friendly for a small group of students and the location of the hotel was convenient to the metro.

I don't think I would stay here again, only because I would like to be in the city rather than have to sit in traffic across the bridge to get into the city.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kristy805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Montreal, General Manager at Sandman Hotel Montreal-Longueuil, responded to this review, 7 July 2014
Dear guest, thank you for your valued comments. Tour groups typically book traditional (standard) inventory rooms with 2 double beds. We are in the process of replacing our bedspreads and should be completed by fall season. Traffic in Montreal can be a nightmare due to construction and bridge crossings. We do offer complimentary parking and the metro (subway) system is a few convenient steps away from the hotel which will get you downtown Montreal in 10 minutes for $3. Again, thank you for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 20 June 2014

We found this hotel very easily by plugging it in to our GPS. It is a short jaunt over the bridge into Longueuil. Next door to the subway. The subway station contains shops - a grocery store, liquor store and McDonald's, to name a few. Our room was very nice and a good size. The parking lot was huge. In the morning, we loaded our luggage and in mere minutes we were on the highway enroute to Quebec City. It was well priced and a nice property with many conveniences!

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LoveOurCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Montreal, General Manager at Sandman Hotel Montreal-Longueuil, responded to this review, 7 July 2014
Dear guests, your valued comments are appreciated. As mentioned, we are conveniently located by the highway and the metro (subway) system are a few short steps away. We sure look forward at the possibility of welcoming you back on your next journey to Montreal!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yvrac, France
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 18 June 2014

Decent hotel for the money. Blankets to be changed . But is Ok , generally specking!
Very close to the subway etc . Gym is below average with kinda antique machines, not very operational even for nostalgics
But the word of the worst is the restaurant . It's had to be so BAD , but those guys DID IT.
No need to detail Just avoid it from morning to the night . If you go once there you'll find Timmy's the best 5 star restaurant ever .
So my advice better starve then going there .
Management looked quite "happy" about the place They are counting on traffic and non retiring guests

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
2 Thank Vic D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Montreal, General Manager at Sandman Hotel Montreal-Longueuil, responded to this review, 7 July 2014
Thank you for your feedback! We are pleased to have welcomed you as a guest. I regret hearing that Joseph was not to your liking... Your comment of management being happy about the place is unclear? Did you connect with a manager of the hotel to discuss? Again, thank you for staying with us while visiting Montreal!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sandman Hotel Montreal-Longueuil

Property: Sandman Hotel Montreal-Longueuil
Address: 999 rue de Serigny, Longueuil, Quebec J4K 2T1, Canada
Region: Canada > Quebec > Longueuil
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Longueuil
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Sandman Hotel Montreal-Longueuil 3*
Number of rooms: 214
Official Description (provided by the hotel):
One of Canada's most popular tourist destinations, Montreal boasts a range of entertainment, events, and activities. An arts scene like no other, come experience Montreal with Sandman Hotel Montreal-Longueuil. ... more   less 
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Also Known As:
Sandman Montreal Longueuil Hotel Longueuil
Sandman Hotel Montreal Longueuil

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