At booking, we only asked for one thing - a room with a view. When we arrived, we were presented with a room overlooking a construction site. When we asked for another room, we were shown into a very small and depressing room overlooking a garbage dumpster. Next day, we were given a bigger suite with some view. Anyway, upon arrival you get a sense that this hotel, although clean, is a bit shabby. The overall impression was similar to the Socialist Realism architecture of hotels in East Europe circa 1990. Over the next three days, the hotel grew on me, as the staff are quite nice and friendly. I would stay there again, if I were alone on a business trip. However, this is NOTa luxury hotel by any stretch of one's imagination, contrary to what Mr. Geoff Allen, the hotel manager, would have you believe. Certainly not in the sense of, say, the Dorchester in London, or the Taj, or the Oberoi, or New York's The Plaza. In fact, it's not even in the same league as your average Four Seasons. Some previous commenters likened it to a nice Best Western and I think that's fairly accurate. Case in point: You cannot call yourself a luxury hotel if you don't even have a 24-hr room service.
- Official Description (provided by the hotel):
- BEST DOWNTOWN LOCATION, CLOSEST HOTEL FROM THE BELL CENTER **Starbucks Store including the Reserve products** Visit our new Bistro Laurentien La Coupole. Improve ambiance, great lounge, nice terrace and delicious meals. New concept starring Quebec's produce. During your stay, be sure to make time for the indoor saltwater pool, outdoor hot tub and Swedish sauna on our 12th floor rooftop. ... more less
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- Also Known As:
- Le Crystal Hotel
- Le Crystal Montreal