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“It's the staff that makes the hotel”

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Aloft Montreal Airport
Ranked #42 of 163 Hotels in Montreal
Austin
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“It's the staff that makes the hotel”
Reviewed 10 April 2014

Bad weather forced an overnight near the Montreal Airport and I picked Aloft because it was an inexpensive option in the same location as several other, pricier airport hotels. This one had the same colorful, "urban" contemporary styling of other Alofts and, although my room was on the ground floor, it was relatively quiet for being so close to the airport. I heard a couple of planes during the night, but no cars or guests. The room was clean and spacious and the bed comfortable. But the staff was simply splendid. They were quick to help, went out of their way to make sure I was settled in and comfortable. There's no restaurant, but the bar sells food and the young, female bartender went back into the kitchen to make me a fresh caesar salad and then went back in to bring out some edamame. They were clearly happy working at this hotel which speaks to a good management team. And in the morning, the shuttle arrived in five minutes and got us to the airport within about 12 minutes. It's a 3-star hotel, but quite nice nonetheless and good value for the money if you must stay out at the airport rather than in town.

Room Tip: Ask for a room facing away from the airport. Also, some travelers complained of small rooms, so ask...
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  • Stayed April 2014, travelled on business
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Helpful?
1 Thank Truthtraveler58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (104)
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English first
British Columbia, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 April 2014 via mobile

Really liked the decor, the rooms, absolutely no smoking and very comfortable and quiet even though close to the Dorval traffic circle. Would definately stay again because of this, however a big negative was having to pay $10 a day to park my car as a paying guest at their hotel. I find this outrageous and a money grab. Only reason for a lower rating. Have never encountered this at any hotel I have stayed at before, and is a reason why I would consider staying elsewhere when we return.

Stayed April 2014, travelled with family
Helpful?
Thank Coffee789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie K, Guest Relations Manager at Aloft Montreal Airport, responded to this review, 2 May 2014
Thank you kindly for staying with Aloft Montreal Airport during your recent travels. We are pleased to hear that you enjoyed our savvy hotel decor. All of the hotels near Montreal Airport do charge for parking and we feel that Aloft Montreal Airport is fairly priced. If you are ever leaving your car, we do offer packages that include free parking. We hope that you will choose to give us another chance in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 31 March 2014

Affordably priced; handy by air, train (Dorval VIA station is a four minute cab away) and road (Hwy 20 & 520), good front desk staff, simple, well designed and stylish rooms, included WiFi; breakfast stuff for sale in lobby, lounge/bar in lobby if you feel like chilling and a bit of conversation.
Despite being right adjacent to the airport, you won't hear planes, or nearby highway traffic.
If you are visiting or working in the West Island area this is the spot. A quick run downtown, or mid town Montreal is under 20 minutes.
One downside, not the hotel's fault: constant construction of the 520/20 interchange and airport access, thankfully almost done, makes it challenging to find the road into the hotel. Check a MAP carefully, your GPS will be as confused as you.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gordonscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
117 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 20 March 2014

This hotel is modern and trendy and in my opinion aimed at younger demographic. The lobby is different and bright and the hotel staff is friendly and seem to go out of their way to help.
My room was kind of a funky layout and the furniture was modern. They do have breakfast served until a certain time, mid morning. However they do not have a restaurant onsite and in the evening unless you have a car or take a cab to go somewhere your are stuck going next door to the Sheraton that has average food at high prices. They also have a shuttle to and from the airport terminal generally every 15 minutes. Priced competitively and a different approach to hotel stays.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 3 March 2014 via mobile

The entrance to the hotel was very modern and colourful. The room was clean and nice. The only downfall is since the hotel is new, the ceiling wasn't finished. Parking was $10 or $12. I would recommended this hotel for someone who need to be close to the airport.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank Worldtravellermtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie K, Guest Relations Manager at Aloft Montreal Airport, responded to this review, 14 March 2014
Thank you for staying with Aloft Montreal Airport! Our team is thrilled to hear that you had an enjoyable stay with us. Aloft hotels are built as urban loft inspired spaces, therefore the ceiling was left with an unfinished look and feel.
Thank for your feedback and take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 2 March 2014

The room was clean and functional, cool funky lobby and bar, better and more modern that most airport hotels. Nice gym. Okay for one night if have to be near airport. Parking was crowded. Very friendly and efficient reservation service that went out of its way to get me the best deal on the room.

Room Tip: I was on the first floor right in front of parking lot. I would prefer run way view on higher floor...
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  • Stayed February 2014, travelled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank JJudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie K, Guest Relations Manager at Aloft Montreal Airport, responded to this review, 14 March 2014
Thank you for sharing your feedback and stay with Aloft Montreal Airport. We are pleased to hear that you enjoyed your stay and had the opportunity to take advantage of the fitness centre. We hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa
Level Contributor
174 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 24 February 2014

We stayed here for a night recently and were quite impressed. The room was large, very clean and well appointed. We were on the third floor, overlooking the airport and the noise from the planes was barely noticeable (I think the industrial strength window coverings might have something to do with this.

The beds were comfortable and the linens fine.

Our room was wheelchair accessible, which may account for the size.

I have a feeling this place, given the slick, modern finishes might be a little beat up in a few years. As it was the sliding mirrored, barn-style door was broken in the bottom corner (dangerous for little kids) and the tile where the door smashed into it was also chipped. The shower also made a huge, wet mess of the floor, so put your socks on just before you leave.

The bar is apparently a real pick-up joint. Our friends checked it out and reported a hip, young pick-up scene.

I'd stay here again

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Hibiscus99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aloft Montreal Airport

Property: Aloft Montreal Airport
Address: 500 McMillan Blvd, Montreal, Quebec H9P 0A2, Canada
Phone Number:
Region: Canada > Quebec > Montreal > Dorval / Airport / Train Station
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Best Value Hotel in Montreal
#51 Business Hotel in Montreal
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Aloft Montreal Airport 3*
Number of rooms: 136
Official Description (provided by the hotel):
Aloft Montreal Airport is a bold new hotel featuring loft-inspired design with French Canadian flair! We're at the doorstep of Montreal's international airport and 15 minutes from downtown's culture. ... more   less 
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Also Known As:
Aloft Montreal Airport Hotel Montreal

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