I used to be an extremely loyal IHG hotel customer. In my over 100 nights per year in a hotel I would religiously stay in IHG properties. I recently switched my loyalty over to Marriott brand hotels after too many inconsistent nights with IHG brands. But I was excited to come back to a Crowne Plaza hotel which has always been one of my favorite. And unfortunately, I was let down again.
I choose the CP Montreal Airport due to its proximity to an early morning meeting I had in Laval, and that it was close to the airport for one of my colleagues. With all of the traffic in Montreal, the hotel was a little hard to get to by car, but it is very close to the airport. It is a very big hotel with a modern lobby and free parking behind the hotel. At check-in I was greeted by very friendly staff and told I was being upgraded to a suite, which was great.
When I entered the room, I immediately noticed that things were starting to literally crumble at the seams. The security latch on the door was coming out of the wall and being held on by the last little screw (not very safe). The walls were missing trim, the mini fridge was scratched like crazy, and the floorboards had a big sag in them. This is all a shame because otherwise it was a very nice, large suite that had the potential to be quite modern and comfortable.
Going into the bedroom area, things got worse. The room was wasn't clean. There were a lot of stains on the all white bedspread, the robe hanging in the closet did not look washed, and the blackout curtain rod was broken so I couldn't close the shades all the way.
Lastly, and I know this is totally silly, but I used to love Crowne Plaza hotels due to their Temple Spa bathroom amenities and Sleep Advantage kit that are usually in the rooms. instead this property used the cheaper Bath and Body works stuff found in Holiday Inn hotels and no sleep kit.
Overall I did get a good night sleep as the bed was comfortable and the pillows were good. The wifi is free for standard service and it worked just fine for getting work done, but I could see it would be too slow for watching a movie on a tablet or something.
In the morning I tried the buffet breakfast which was very basic. Luckily it was only $11 so they aren't overcharging for mediocre food and service.
All in all, I was just really disappointed in this stay. I can not recommend staying here, and will find something else the next time I am back near the Montreal airport.
- Official Description (provided by the hotel):
- Welcome to an Exemplary New Montreal Airport Hotel The recently renovated Crowne Plaza Montreal Airport Hotel welcomes you to our distinguished business hotel near Pierre Elliott Trudeau Intl Airport (YUL). From the free airport shuttle to the Quiet Zone floors, corporate guests appreciate our Montreal accommodations. Business guests lodging in our Montreal airport hotel appreciate our experience and location. The Montreal airport is just five km from our hotel. We have the largest convention centre in the Montreal Airport area and can accommodate up to 1,350 people with free parking. In addition, you'll have free high-speed, wireless Internet access and a business center along with our professional staff to assist you. Our Montreal Airport hotel's location is ideal for leisure guests. You can easily enjoy the shopping on Sherbrook Street or downtown Montreal's attractions which are only 10 miles from the hotel. While lodging in our Montreal Airport hotel our guest enjoy the many relaxing amenities we offer like our indoor pool with a 120-foot water-slide, an invigorating sauna and the 24-hour fitness center. Our newly renovated rooms and suites offer you unparalleled accommodations in our Montreal hotel. You'll enjoy plasma TVs and CD clock radios as well as our Sleep Advantage Program amenities. You can dine on fine Italian cuisine or relax in our Connexion lounge. See why our hotel in Montreal is the Place to Meet. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, IHG, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly, HotelsClick, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your Crowne Plaza Hotel Montreal Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza Montreal