Overall, our three night stay was great. Here's the scoop...
Pro - Location
While the immediate few blocks around the hotel may contain a convention center, office buildings and other hotels, the location of the Westin Montreal is excellent. The old port (yes, touristy, but fun to enjoy if this is your first visit) is basically out the back door of the hotel. We discovered the "back door", which brings you into the second level of the hotel) by noticing a Westin Flag above it. The Place D'Armes Metro Station was a 5 minute walk through the convention center (Palais de Congres). We stayed in spring, but if it was id-winter, I think the protection of the convention center when walking to the metro would be extremely awesome.
Pro - Westin Comfort
We stayed in a suite without a view on SPG points. We didn't expect a view and the hugeness (700SF+ sounded great to city dwellers we are!) of the room made up for the lack of view. We've been SPG members for years and it was nice to enjoy the modern, clean sophistication of the Westin room. It was not like walking into a space pod (W London) and definitely a step up from some dated Sheratons (Sorry Ye Olde Tara Hotels!).
Pro - Quiet Room
Room 1020 was the quietest room I have ever stayed in! It helped that the room had no view - the window looked out onto an alley. I consider the hotel room a refuge from the city when traveling, so being a quiet room was something I enjoyed.
Con... Sort Of
My wife and I have traveled to many parts of the world and we know that issues or problems will arise. But what we value is the response to the issues. One day our room wasn't cleaned by the afternoon so we called and requested housekeeping do there thing. We came back at 7pm and the room still hadn't been turned. That was disappointing, especially since there were no clean towels and no toilet paper left to use. So much for getting ready for dinner before heading out. The second time I called, they came promptly and were polite and did there work. Just need to say I was disappointed that the first call didn't get the job done.
I speak enough French to get by and the staff was mostly bilingual. It was fun to go back and forth between English and French. I mention this because having a bilingual staff can really make the difference (positively I think!) when visiting a city where you only speak one of the languages.
A few words about the urban architecture...
It appeared like the hotel was built inside the bones of multiple older buildings. The adaptive reuse lead to some interesting architectural moments... While the interiors were 100% new and modern, it was interesting to find moments like the bank of old elevator doors and marble walls serving some of the rooms towards the rear of the hotel. Another benefit was the carving out of a huge arrival area that was mostly protected from the weather. Arriving by car feels like driving into the lobby. Must be great during a hash winter day...
Overall, I would not hesitate to stay here again. J'amie beaucoup le ville de Montreal et la location of Le Westin Montreal et parfait.
- Official Description (provided by the hotel):
- Conveniently located at the junction of Old Montreal and downtown, Le Westin Montreal features 455 spacious bedrooms and suites, all offering the unparalelled comfort of Westin's Heavenly bed, complementary WiFi, in-room safe, iHome with mp3 clock and small fridge. Le Westin Montreal is connected by underground walkway to Montreal Palais des Congres (main Convention Centre) and to Montreal Subway (Metro). ... more less
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- Also Known As:
- Le Westin Montreal Hotel Montreal
- Westin Montreal