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Reviews (153)
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All reviewsbell centrequiet policysauna and jacuzziroom assignmentihg membercrescent streetsaint catherine stmetro stationlast minute bookingunderground parkingan enjoyable stayshopping and restaurantsbeautiful lobbystay downtownhuge showernice poolstayed two nights
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14 - 19 of 154 reviews
Reviewed 4 weeks ago

Great value, nice sized rooms, awesome pool and gym! Stayed here for memorial day weekend, shared a room with my wife and two teenage sons, and there was plenty of space for everyone! Parking was convenient and reasonable, and the hotel is an easy walk to the old city

Room Tip: High floors, face north for best view
  • Stayed: May 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Art Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSuitesMCVO, Responsable relations publiques at Holiday Inn Hotel & Suites - Montreal Centre-ville Ouest, responded to this reviewResponded 3 weeks ago

Dear Art Z,

Thank you for sharing your recent experience with us. We are glad to see you rated us with a perfect score and we appreciate your feedback. Thank you again and we look forward to welcoming you back soon.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Excellent! Friendly and helpful staff. Clean rooms. Very comfortable beds. Best sleep I've had in a hotel. Centrally located, easy access to subway. Great breakfast. Did not have dinner in the hotel restaurant but other guests I spoke to said the food was really good. Will definitely return.

Stayed: June 2018, travelled with family
Thank TorontoLandR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSuitesMCVO, Responsable relations publiques at Holiday Inn Hotel & Suites - Montreal Centre-ville Ouest, responded to this reviewResponded 3 weeks ago

Dear TorontoLandR,

Thank you for your lovely comment about your recent stay. We are glad you enjoyed our hotel! We hope to welcome you back soon in the near future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2018

Front desk person Santiago went out of his way to provide assistance in getting our real estate documents scannedand sent, literally saving the sale of one of our important assets with his timely and efficient service. His customer-centric approach is a model for all employees. This kind of white glove treatment is the reason our stay here will remain memorable, and a key factor in our desire to return.

Stayed: June 2018, travelled as a couple
Thank johnszabo2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSuitesMCVO, Responsable relations publiques at Holiday Inn Hotel & Suites - Montreal Centre-ville Ouest, responded to this reviewResponded 3 weeks ago

Dear johnszabo2015,

Thank you for your lovely comment about your recent stay. We will definitely pass the message to Santiago! We hope to welcome you back soon in the near future.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2018 via mobile

In town for a concert and to see family and do some sight seeing . This is a great hotel - handy to everything, near restaurants - hotel staff were outstanding and very helpful and welcoming . Would definitely stay again!!

Stayed: June 2018, travelled with family
Thank p b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSuitesMCVO, Responsable relations publiques at Holiday Inn Hotel & Suites - Montreal Centre-ville Ouest, responded to this reviewResponded 3 weeks ago

Dear paburgess24,

Thank you for your lovely comment about your recent stay. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2018 via mobile

We were in town for a concert and stayed here for one night.

Great location! Short walk to the Bell centre and many restaurants and shops. Friendly check in.

Our room was spacious and very clean. The complimentary water was nice.

Beds were comfortable.

A few things to note: there is construction going on around the hotel and starting very early in the morning there is a lot of noise. Breakfast is not included and the pillows were not comfortable.

Stayed: June 2018, travelled as a couple
Thank Melissa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSuitesMCVO, Responsable relations publiques at Holiday Inn Hotel & Suites - Montreal Centre-ville Ouest, responded to this reviewResponded 3 weeks ago

Dear Melissa W,

We would like to thank you for taking the time to review our hotel for your recent stay at the Holiday Inn & Suites Montreal Centre-Ville Ouest. We strive to insure that your stay is an enjoyable one and it is with your comment that we can improve not only our product but also our service.

We hope that you will give us the opportunity to serve you again when your travels bring you to the Montreal area.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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