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“A little dissapointed”

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Auberge du Vieux-Port
Ranked #9 of 165 Hotels in Montreal
Certificate of Excellence
Reviewed 2 January 2014

This hotel was nice, but not the luxury hotel we thought it would be. It is listed in Frommer's guides as luxury in the Old City and we found it to be quaint but not luxurious at all. Our room was small and breakfast was just an average breakfast at the hotel bar. Service was good, but we carried our own luggage up and down. The hotel lobby was really small and kind of makeshift. The location is obviously good but we were hoping for more distinct service.

  • Stayed: December 2013, travelled as a couple
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1  Thank Orlandolawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael C, Guest Relations Manager at Auberge du Vieux-Port, responded to this reviewResponded 7 January 2014

Dear Guest,
Thank you for taking the time to share your experience you had with us at the Auberge du Vieux Port.
We are disappointed to hear that the establishment did not meet your expectations.
As per the service provided, helping the Guests with their luggage is one of our priorities.
We sincerely apologize that no one helped you with yours yet I will make sure for it not to happen again.
For your next visit, we still hope to have you come and stay with us.

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980 - 986 of 1,785 reviews

Reviewed 30 December 2013

Wow. Beautiful and unique hotel, great location in Old Montreal facing the river. The hotel lobby is small and elegant when you walk in, and the staff is very friendly. Rooms are quirky and gorgeous - brick walls, amazing modern furniture yet warm feeling, awesome bathroom with huge showers. Will definitely stay there again on my next trip.

  • Stayed: December 2013, travelled solo
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1  Thank Dann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2013

Located right in the heart of the old city, the hotel has a very European feel of luxury. Quaint, plush traditional accommodations with very personable, bi-lingual staff. Makes me want to finally master French!

  • Stayed: December 2013, travelled as a couple
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1  Thank B G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2013

Absolutely loved this hotel!! As soon as you walk in the door your greeted by every employee. Such helpful staff, my sister brought her 4 month old and anyone that has visited Montreal with a baby knows its not very stroller friendly but every time the staff saw us coming they would help us get the stroller either in or out the doors. Our room had recently been updated and was gorgeous! The beds are the best and are so comfortable. I will definitely be staying here on my next trip to Montreal and would highly recommend the Auberge du Vieux-Port to anyone!

  • Stayed: December 2013, travelled with friends
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1  Thank missy l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2013

Lovely hotel with beautiful waterfront view rooms. I was little skeptical in the beginning, as I heard that French don't like to speak English. But the staff understood English, and was also friendly. The only problem was that we had to pay a parking fee of $22 per day. Bed, bath, room and everything was great. I would highly recommend this hotel.

  • Stayed: October 2013, travelled as a couple
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Thank FallsViewNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2013

Positives: absolutely fantastic showers with great water pressure, comfy bed although a little on the softer side, free breakfast included, nice room decor, no problems with wi-fi, good heating controls
Negatives: not really any, but I would say that the walls were a little thin in that I could hear people walking in the hall, I didn't like the pillows so much, and the breakfast while free is not very flavorful
Overall I would stay here again and it was a good value relative to other hotels in Old Montreal which is what makes it compelling, but Hotel Nelligan at a similar rate feels like the better choice

  • Stayed: December 2013, travelled on business
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Thank nisangabbay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael C, Guest Relations Manager at Auberge du Vieux-Port, responded to this reviewResponded 10 December 2013

Dear Guest
We thank you for taking the time to tell us your positive and negative points about your stay with at the Auberge du Vieux Port.
We greatly appreciate your comments, through them we grow and learn.
We are also glad to hear that you like Hotel Nelligan which is one of the sister hotels of ours in the Old Montreal.
We both hope to have you stay with us during your next stay in Montreal.

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Reviewed 7 December 2013

If anything, staying here just for the view was worth it. The room was beautiful, and the atmosphere of the whole hotel was just cozy, sweet, and romantic. The staff was incredibly friendly, and the room was spotless. The hotel has such a great location considering the tasteful restaurant next door. I won't be getting over that view for months to come! Highly, highly recommend.

  • Stayed: November 2013, travelled as a couple
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Thank Mia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Auberge du Vieux-Port

Address: 97 Rue de la Commune East, Montreal, Quebec H2Y 1J1, Canada
Region: Canada > Quebec > Montreal > Vieux-Montreal (Old Montreal) , Ville-Marie
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#3 Business Hotel in Montreal
#8 Luxury Hotel in Montreal
#10 Romantic Hotel in Montreal
Price Range: £98 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Auberge du Vieux-Port 4*
Number of rooms: 45
Official Description (provided by the hotel):
A symbol of Old Montreal's rich history, Auberge du Vieux-Port is the area's only hotel settled along the Saint Lawrence River. The two structures that house its 45 rooms are over a century and a half old and once operated as warehouses, back when the waterway still forged city's life vein. With a classic, skillfully crafted make up, the idyllic inn's decor and architecture breathe an air of authenticity. Embrace time-honoured scenery, complemented by our team's warm, personable services. ... more   less 
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Also Known As:
Auberge Du Vieux-Port Hotel Montreal

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