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Novotel Montreal Center
Ranked #39 of 165 Hotels in Montreal
Certificate of Excellence
Reviewed 6 July 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank Darren A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
xichveho, Director of Sales at Novotel Montreal Center, responded to this reviewResponded 8 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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475 - 481 of 1,756 reviews

Reviewed 5 July 2014

The hotel has a good location with the 747 airport express bus just around the corner. Free wifi was nice. Staff is helpful, breakfast is good. Rooms are big and the bed is comfortable. Free computers in the lobby. Walking distance to old part of the city and very close to Rue St. Catherine and all the shopping.

  • Stayed: June 2014, travelled solo
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Review collected in partnership with Accorhotels.com
Thank Academic_SLO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
xichveho, Director of Sales at Novotel Montreal Center, responded to this reviewResponded 8 July 2014

We’re so happy you enjoyed our central location, complimentary wifi, and guest room comfort! We certainly hope to see you again if you should visit Montreal.

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Reviewed 4 July 2014 via mobile

Average hotel that needs rooms renovations - especially shower; Many small broken things, worn out carpet.
Staff is very friendly and helpful.
For free wifi in the room sign up for loyalty card (free of charge).
GYM is very small but at least something.

Stayed: July 2014
Thank MGaft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
xichveho, Director of Sales at Novotel Montreal Center, responded to this reviewResponded 8 July 2014

Thank you for your constructive comments. We appreciate your feedback and will share it with our team.

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Reviewed 28 June 2014

Although the location did not initially seem ideal for our short visit to Montreal, we discovered it was easy to get to all parts of the city via bus and Metro - no problem. Bonus was restaurant Rosalie just down the block. Staff were helpful and our room was spacious. Our only disappointments were no complimentary coffee in the lobby and no complimentary breakfast as part of the room rate. Fitness center was helpful on a rainy afternoon.

Room Tip: For a lovely dinner, try Rosalie restaurant just down the block from the hotel. Since the hotel does...
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marla S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
xichveho, Director of Sales at Novotel Montreal Center, responded to this reviewResponded 1 July 2014

We're so glad to hear that you enjoyed our location, and found our hotel team to be helpful and friendly. I appreciate your suggestions regarding complimentary services and will bring them up in our team meeting. Thanks again, Marla!

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Reviewed 19 June 2014

This hotel was recommended by our cruise agent...we had asked for something mid range and close to the harbor as we were to be embarking on a cruise a couple days later. I had researched her choice after it was booked and was quite excited by the location and the amenities. Check-in was very easy and the receptionist was very friendly and helpful....patiently allowing me to practice my French and then switching to English when I was "stuck"! She also gave us directions to shopping and restaurants and helped us book a city tour which, I might add, conveniently came to the Hotel and picked us up.
We were quite impressed with our room...it was large and spacious with a king bed, comfy mattress, cosy duvet and lots of pillows. We had our breakfast and one supper in the hotel dining room and were always greeted with a cheery "bonjour". Breakfasts were your choice of the buffet or a la carte and there was a good variety of in either.
The locale of the Hotel was the best...we walked a few minutes to Rue St. Catherine for shopping and the lovely Ogilvy department Store; a few minutes to Crescent Street for great Restaurants, pubs and little Bistros and a few minutes to the Museum of Fine Arts on Sherbrooke in the Golden Square mile. All in all, our few days in Montreal were everything we wanted and more and should we return some day, we would definitely choose the Novotel Montreal Centre.
Our stay was in May, 2013.

  • Stayed: July 2013, travelled as a couple
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1  Thank chin00k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
xichveho, Director of Sales at Novotel Montreal Center, responded to this reviewResponded 27 June 2014

Thank you very much for your wonderful review! We’re thrilled you chose to stay with us before embarking on your cruise. We certainly hope you enjoyed your time in Montreal, and at our hotel. Hope to see you again!

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Reviewed 9 June 2014 via mobile

Unfortunately the hotel is on the border with the main shopping street meaning on the other side is a huge multi-storey development in progress which goes for many blocks. This means there is continual building noise from a serious development. Staff were not so friendly or helpful and although the decor in the room was modern it was depressing. Both the toilet and bath were low and I am not a tall person. Kitchen closed at 10pm so if you are jet-lagged and your body clock is out of whack- bad luck if you are hungry after this time. You could get an external order but that was just too much hassle.

  • Stayed: May 2014
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1  Thank Sandy851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
xichveho, Director of Sales at Novotel Montreal Center, responded to this reviewResponded 11 June 2014

Thank you for your candid feedback regarding your stay with us. We apologize we may have missed the mark on this occasion, but certainly appreciate all of your comments. We’ll be sharing your review with our team to see how we can make improvements in the future.

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Reviewed 4 June 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank nicole317
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
xichveho, Director of Sales at Novotel Montreal Center, responded to this reviewResponded 6 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Montreal Center

Address: 1180 Rue de la Montagne, Montreal, Quebec H3G 1Z1, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#23 Luxury Hotel in Montreal
#44 Family Hotel in Montreal
#45 Business Hotel in Montreal
#47 Romantic Hotel in Montreal
Price Range: £80 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Montreal Center 4*
Number of rooms: 227
Official Description (provided by the hotel):
The Novotel Montreal Centre hotel is located the the heart of the business centre of downtown Montreal. The hotel is walking distance from shopping, restaurants and Old Montreal. The hotel boasts newly renovated executive rooms, all hallways, carpets, wallpaper and fitness centre for end of 2010, as well as the reception area in 2012. Restaurant lounge bar, multimedia meeting rooms for seminars and conferences. Underground parking is available at a charge. Wired and WiFi internet access is available in all guest rooms as well as well as WiFi in public areas. ... more   less 
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Also Known As:
Novotel Montreal Hotel Montreal
Accor Montreal Center
Montreal Novotel
Hotel Novotel

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