I must admit that I was slightly worried about some of the reviews I'd read on here; but needn't have been, this little hotel is super. We arrived 2 hours early for check in - the valet parking worked like a dream. The reception staff were extremely polite and facilitated a quick and easy check-in. We didn't have to wait for our rooms they were ready for us and were all delighted with them, lovely comfortable beds, bathrooms and very clean. The staff were super throughout; the continental breakfast was delicious and the lady waitress even remembered our preferences on the 2nd day. We loved sitting around the pool and although it is small, it served our purposes and the youngest member of our group in particular loved it in there. The concierge seemed extremely knowledgeable about restaurants and pointed us in the direction of a superb place for dinner that exactly met our needs. In fact we went back there the next day for lunch we because we enjoyed it so much. Despite the hotel being sold out of King rooms on the night of our departure the hotel accommodated a late check out until 2 pm for us all, of course, per many hotels we had to re validate our keys at 11am so that they worked until 2pm but the reception staff advised us. The hotel is in a super location, great security ... city centre close to great stores and a 5 minute taxi ride (approx Canadian $8 inc tip) from the Basilica Notre Dame and old Montreal.
IF I was forced to give any constructive feedback it would be to the staff in the hotel bistro bar. Not outstanding; and we probably wouldn't use this facility in the hotel again. However, saying that we did notice that this facility was extremely busy so there must be very happy customers who enjoy food and drinks there.
This is definitely a 4* property and 4* prices anyone wanting 5* this is not the hotel for you.
- Official Description (provided by the hotel):
- Le St-Martin Hotel Particulier Downtown is a haven of comfort overlooking urban life. It offers 123 rooms and suites with a warm and friendly atmosphere that reflects its philosophy. A unique blend of contemporary and traditional style endows Le St-Martin with charm and gives meaning to the term "Hotel Particulier." ... more less
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