We arrived as a group of 50 and queued on the pavement, because the reception area is too small for more that 10 guests arriving or departing at once. We waited 2 hours for our room to be cleaned from previous occupants only to find splatters of facieses on the toilet seat (this was cleaned off the next day during the normal cleaning). Our luggage was lost in the hotel and was later found an hour later delivered to the wrong room. The management appeared less than effective and out of their depth for such an influx. The room itself was quite spacious and comfortable. The hotel is very convenient for the main shopping area and other major parts of the city.
- Official Description (provided by the hotel):
- Le St-Martin Hotel Particulier Downtown is a haven of comfort overlooking urban life. It offers 123 rooms and suites with a warm and friendly atmosphere that reflects its philosophy. A unique blend of contemporary and traditional style endows Le St-Martin with charm and gives meaning to the term "Hotel Particulier." ... more less
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