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“Wonderful Hotel”

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Le St-Martin Hotel Particulier Montreal
Ranked #15 of 165 Hotels in Montreal
Certificate of Excellence
Edmonton, Alberta, Canada
Level 4 Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Wonderful Hotel”
Reviewed 14 April 2014

My wife and myself stayed there for 5 nights and the hotel was fantastic. Great location in downtown. Wonderfully clean rooms, and very spacious. The staff were fantastic. Very friendly and always ready to help. The outdoor pool on the second floor was perfect. Nice and warm on a chilly night. They also have a Bistro on the main floor and ate breakfast there. Fast, friendly and excellent food.
A big thanks to Luc Bourassa for all his help in booking all our rooms for our Trauma Conference. Would definitely stay there again when in Montreal. Two thumbs up!!!

Room Tip: Rooms with electric fireplace are the best.
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank susfuh09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beth M, Manager at Le St-Martin Hotel Particulier Montreal, responded to this review, 15 April 2014
Dear Guest,

Thank you for sharing your experience with the trip advisor community.

We are so happy to read about how much you enjoyed your stay with us. I`m glad to see that you were in a room with a fireplace, they do add a nice ambiance to the room.

Thank you again and we hope to see you again next time you`re in Montreal!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (277)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Atlanta, Georgia
Level 5 Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 11 April 2014

My 13-year-old daughter and I lodged at this hotel from 4/5 - 4/9/14. The hotel was immaculately maintained. All public areas (lobby, elevators, etc.) were clean and well kept. Our room was the cleanest I've encountered during my travels. I have a minor case of OCD and can usually find some area in need of improvement when it comes to the cleanliness of hotel rooms. I could find nothing to complain about in this suite. The service staff were always attentive and polite. A snack cart is brought around to each room every day around 6p including water, Pierrie, chips, cookies, gum…you name it, they had it on the cart. The room was always well-stocked with complementary water. This is the first hotel I've experienced this service at. Room service was a bit pricey. I ordered a seafood salad and a brownie dessert which cost around $75 including 15% gratuity. The salad was fresh, however, it wasn't as flavorful as I would've liked. The location of the hotel was excellent. Right across the street is Peel Metro and on the block behind the hotel on St. Catherine is a Tim Horton coffee shop. There are plenty of restaurants and retail shopping within walking distance. The noise level either inside or outside of the hotel was never an issue. There was alway fresh fruit on a tray right outside our room at all times. I am happy to have had an opportunity to lodge at this hotel. I will definitely lodge at Le St.-Martin every time I visit Montreal.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vaw30080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beth M, Manager at Le St-Martin Hotel Particulier Montreal, responded to this review, 15 April 2014
Dear Guest,

Thank you very much for sharing your amazing experience with the trip advisor community.

We loved reading all your great comments about the hotel itself, the rooms, and the location of the hotel. We do pride ourselves in all the little details that make stays more enjoyable.

We will pass on your good comments about the cleanliness of the rooms to our housekeeping department.

Thank you again for sharing your experience and we look forward to hosting you again next time you visit Montreal.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laval, Canada
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 April 2014 via mobile

Such a Wonderful time at Le st-Martin,
The staff were so helpful, The girls at the front desk were very welcoming , patient and such beautiful young ladies.
Tom (vallet) was very helpful with directions and he is full of energy !
We stayed in the "suite Verriere"
Beautiful room, nice view
( however it's bright in the morning )

-very clean
-modern
-great service
-restaurant in the hotel
-staff is friendly
-staff is perfectly bilingual


I definitely recommends this hotel if you're downtown!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Angelina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beth M, Manager at Le St-Martin Hotel Particulier Montreal, responded to this review, 15 April 2014
Dear Guest,

Thank you for sharing your experience and all your great comments with us!

We always love hearing positive feedback about our front desk staff and our valets, we will definitely pass on your good words to them.

Thank you again for sharing your experience and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 April 2014

We have stayed here multiple times. And the rooms are clean. They are the expected size, not too big and not too small. However the location is unbeatable, you can get into the underground shopping across the street. Reuben's is just a short walk. Staff is hit and miss, it seems the managers are a little snooty. Always our number 1 choice when staying downtown Montreal.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sandmann00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beth M, Manager at Le St-Martin Hotel Particulier Montreal, responded to this review, 15 April 2014
Dear Guest,

Thank you for sharing your experience with the trip advisor community.

We appreciate your good comments and always love to have return guests!

I am sorry to hear about the comment about our staff being hit or miss, we do try our best to be consistent.

Thank you again for your comments and we look forward to hosting you next time you`re in Montreal!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lausanne, Switzerland
Level 4 Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 April 2014 via mobile

We stayed at this hotel for a single night in September 2013. Really nice boutique hotel. I must admit that the reception was very snobby and English only, come on we are in the province of Quebec. We didn't get a any serious attention from the receptionist since we're young. But above all the room was nice and once you've made it through the lobby folks it's a great place to enjoy a romantic evening. Oh yeah almost forgot it's a lap pool and don't believe anything else.

Stayed September 2013, travelled as a couple
Helpful?
1 Thank Jomon36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beth M, Manager at Le St-Martin Hotel Particulier Montreal, responded to this review, 9 April 2014
Dear Guest,

Thank you for sharing your experience with the trip advisor community.

I am very sorry to hear that you we spoken to only in English, I can assure you that our entire front desk staff is bi-lingual, and they greet guests in both languages.

I am glad to read that you enjoyed the hotel itself along with the rooms.

Thank you again for sharing your experience and we do hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 March 2014 via mobile

What a great weekend. We had a good weekend here at this fabulous hotel. It was our first time here. The staff at the front check in were extremely helpful with restaurant choices for us. Patricia provided us with a list of restaurants to visit. Marco was a great pleasure to meet. Our rooms were first class. The hotel is in a perfect location, so you can walk everywhere. It's a great getaway to go with another couple. We also enjoyed eating at Dunns, which is just around the corner. A must also. Had a good afternoon at the Peel Pub. Certainly did tons of walking to visit the many churches and take in the charm of this city. Would return when it's not so cold!!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kissmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beth M, Manager at Le St-Martin Hotel Particulier Montreal, responded to this review, 1 April 2014
Dear Guest,

Thank you for sharing your experience with the trip advisor community.

I am so glad to read that you greatly enjoyed your first stay with us and that you really liked our location and rooms! I will also definitely pass on your good words about Patricia and Marco to them directly.

Thank you again for sharing your experience and we do hope to see you again in the warmer months!
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Montreal
Level 5 Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 March 2014

Built on the grounds of a famous landmark (BENS Smoked Meat) this boutique hotel is beautiful and very well situated in downtown montreal. We truly enjoyed our stay and plan to return in the summer. The one hiccup was breakfast! The serving staff were great, the kitchen was struggling to keep up. However the food was good when it finally arrived.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank forli1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beth M, Manager at Le St-Martin Hotel Particulier Montreal, responded to this review, 31 March 2014
Dear guest,

Thank you for sharing your comments with the trip advisor community.

We are glad to read that you enjoyed your stay with us! We are also happy you recognized that our hotel is located where Ben`s Deli was, we try to keep the memory alive with some icons from Ben`s throughout the hotel.

I am sorry to read about how long it took for you to get your food for breakfast, I will bring up this issue to the restaurant manager and make sure it doesn`t happen for any future stays.

Thank you again for sharing your experience and we do hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le St-Martin Hotel Particulier Montreal

Property: Le St-Martin Hotel Particulier Montreal
Address: 980 Boulevard de Maisonneuve, Montreal, Quebec H3A 1M5, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 165 Hotels in Montreal
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Le St-Martin Hotel Particulier Montreal 4*
Number of rooms: 123
Official Description (provided by the hotel):
Le St-Martin Hotel Particulier Downtown is a haven of comfort overlooking urban life. It offers 123 rooms and suites with a warm and friendly atmosphere that reflects its philosophy. A unique blend of contemporary and traditional style endows Le St-Martin with charm and gives meaning to the term "Hotel Particulier." ... more   less 
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