I have been going to this spa since it openned. I would consider myself a loyal customer as it the only place I go for a massage. I have notice for the past year some changes in the quality of the spa. I.e: One on two visits there wasn't any toillet paper in the toillet, there is one towel to dry your hands that is always humid, there is residue build up on the door frame of the steam room, the slippers they hand you at the entrance seem used not cleaned between client use and untrain reception staff. today as I when into the bathroom in the massage area the seat was up and had #2 splater on it. I was very disappointed and disgusted to say the least. This spa was a 5 stars spa, you could eat off the floor to say the least and today you are carefull where you touch. To a new client they will oh its nice but to a regular its like watching a business in decline. My rating of this spa is 3 stars it really cannot call it self a 5 start untill it reinstate a permenant cleaning staff and gets it act together.
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