It seems that a couple of designers or architects, a couple of years ago (actually 3 years ago I was told) said, "Hey let's make a hotel with really cool, big loft rooms and everyone will want to stay there. Who cares that we know NOTHING about service, the rooms will look cool."
They were partially right, the rooms look very nice but they look like they haven't been cleaned since they were built. Some floors are still vacant and in the midst of stopped construction.
I don't think the photo below of the dirty window view dies it justice. I photographed it because no one normal would believe me if I just told them how dirty it was.
Oh, did I mention ...NO HEAT. when I asked for heat, (39 degrees outside and I was watching TV in a coat) I was told that they could give me another duvee (comforter) for the bed.
They later moved me to floor above the lobby that got some heat rising from there. No one knew anything about turning on the heat and the two absolutely angelic desk girls apologized and said it was too bad they didn't have anyone to call to turn on the furnace. I was able to turn the electric oven on all night and the electric bathroom heater worked, so I never saw my breath.
I would have moved but I had prepaid thru Expedia & the thought of getting a refund from this clearly broke organization was not something I wanted to deal with.
Huge rooms, triple the size of a, say, Marriott and nice dark hardwood floors. But oooops, dark hardwood shows that they haven't been mopped in a long, long time.
You'd think a hotel would have little things like a phone card that explains how to call the desk, nope, you look up the number on google and call the outside line on your phone.
Ask for coffee and coffee filters so the very nice electric coffee maker can be used and the coffee is delivered to the door by one of the desk angels who has to apologize that the HOTEL is out of coffee filters. Really, I'm not making this up.
The breakfast is coffee, juice, yogurt and a couple of tired sweet rolls. I skipped day 2.
I was bummed because I had stayed at the Germaine Dominion in Quebec City (Great Hotel) a few weeks ago with my wife and son and we were agog at the greatness of a "simple" breakfast. We didn't eat a large dinner so we would have room for breakfast. Alas, I was provincial enough to think that all $250 rooms in Quebec came with a great breakfast. Not so at the Loft Hotel. (and the Dominion was $250 for three people, the loft was $250, actually $239 to be fair, for a single.)
Look, the developers had a cool idea but ran out of money. Let's hope they sell to someone who knows how to give service and has the money to pay for it. They overspent on the construction, it's really too bad for them, but it's time to move on. Don't stay there.
Maybe they don't think it's dirty because the Latin Quarter of Montreal where it is located is also surprisingly dirty. I'm from Chicago center city (Old Town) and it makes Chicago look as clean as a city in Switzerland by comparison. Litter and graffiti everywhere and lots of very scruffy young people with fake dreadlocks and pit bulls panhandling on the streets. (However, the panhandlers with pit bulls do make it feel like France.)
EVERYONE smokes and throws their butts on the ground.
Montreal police still allow the squeegee bums to accost your car with spray bottles and squirt your car windshield, so while it feels relatively safe overall, it makes one keep their antennae up for problems.
It may not sound like it, but I had a pretty good time in Montreal at a productive seminar and would consider coming back with my family. However, next time we stay in Old Montreal NOT the Latin Quarter, and n NOT at the Loft Hotel.
- Official Description (provided by the hotel):
- More than a Hotel- Better than a Hotel ! LUXURY FOR YOUR LIFESTYLE. A stunning Montreal landmark, Le Loft Hotel combines fascinating architectural history with modern design and stylish amenities in the heart of downtown Montreal. Located near the famous Latin Quarter on beautiful Terrace St-Denis Street, guests of Le Loft Hotel will enjoy world-class service, luxurious rooms and some of the best panoramic vistas of Montreal the city has to offer. Well-appointed and fully equipped lofts, Le Loft Hotel offers the ideal solution for both short and long-term accommodation in Montreal. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Priceline, TripOnline SA, Evoline ltd, Cancelon and Hotel.de so you can book your Loft Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.