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“Good hotel, room for 5, good location”

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Best Western Ville-Marie Montreal Hotel & Suites
Ranked #34 of 165 Hotels in Montreal
Certificate of Excellence
Reviewed 7 May 2014

We stayed here for two nights - a family of 5. Check-in went smoothly and quickly. We arrived by taxi from the airport (flat rate), and then went on foot during our stay (no car, and location central enough). We had a double queen room with a roll in bed (you pay extra for). After a few phone calls to ask for the roll in bed, then for extra towels, we were settled. The room was not huge, so with the roll in bed it was a bit crammed, but for 2 nights it was ok. Bathroom was nice, clean, shower in a bathtub. Linen and carpets looked clean. I had requested a room far up but we got a room on second floor, just beside the elevators, we did not hear any noise from the elevators nor from other guests.
The first night we chose to eat on location - being a Lebanese restaurant with a direct access from the hotel. For breakfast we chose to take it outside, in a bakery down the road (Peel).

All in all it could have been a little better (request fulfilled, x-tra bed and towels already there), but a truly good 'value for money' place with professional and efficient staff.

  • Stayed: April 2014, travelled with family
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1  Thank carib_cricri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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745 - 751 of 1,341 reviews

Reviewed 5 May 2014

I have stayed at this hotel several times but never felt the need to write a review. Until now. After reading all the other reviews, something is being done right at this hotel. Customer service is unbelievable. They really go out of their way to help. From the bellman who fill your washer fluid to the managers who lead by example. One manager, Salem, helped us rebook our plane tickets and even went to Costco and bought us a suitcase as ours had broken on the way in. You don't get this type of service anymore and it was a pleasant surprise. We will always come back to this hotel as we truly feel at home and appreciate the attentive service that we get.

  • Stayed: April 2014
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Thank amazed1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2014

I've been a guest at this hotel many times.
The service their Team provides is professional, consistent and friendly every visit.

Valets and Staff at reception are great for parking and getting you checked-in and giving information and help with amenities and the area. We also use the Sales desk for Group reservations and they are prompt and courteous.

The full facility is clean and the restaurant and coffee shop attached are convenient.
again the staff are ALL friendly and personable.

I especially like the location which is close to downtown.
Overall my 1st choice for business and adult travel (sorry, when with kids we need indoor pool).

Room Tip: Ask to be far from elevator if possible (No pool or spa to my knowledge)
See more room tips
  • Stayed: April 2014, travelled on business
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Thank Mark D S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2014

We arrived at the hotel and were met by the valet (Mike) who helped us with our luggage and directed us to the check-in which went very smoothly. He then took the car to the valet parking location. The room was excellent, the rates were great and the location of the hotel was ideal for the purpose of our visit... being near the universities, shopping on St. Catherine's and entertaining family downtown. The check-out went well and we were on our way.

  • Stayed: April 2014, travelled with family
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Thank Len B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014

Great location, staff and room size. My family and I really appreciated the friendly, knowledgeable staff. The restaurant is also good with very friendly staff. The hotel is convenient to all locations and is close to excellent dinner options, price is fair as well.

  • Stayed: April 2014, travelled with family
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1  Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2014

Everyone in this hotel was very friendly. They went out of their way to make us feel welcome. The rooms were spacious and clean. The location was quite convenient as well. I would come here again without thinking! Fantastic place for the price you pay!!

  • Stayed: November 2013, travelled with friends
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1  Thank T V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2014

My daughter and I stayed at the hotel when we were in Montreal for a tour of McGill University. The location could not be better as the school is right around the corner from the hotel. In addition, it is right in the heart of some great shopping and restaurants. The service was also very attentive. There was valet parking right in front of the lobby which was a great convenience. There were only a few negatives: for some reason there were no heavy drapes on the windows, just sheers so we were up at the crack of dawn much to our dismay. The room, although very large, was a dated. Overall a good value for the price.

  • Stayed: April 2014, travelled with family
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2  Thank merjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Ville-Marie Montreal Hotel & Suites

Address: 3407 Peel St, Montreal, Quebec H3A 1W7, Canada (Formerly Best Western Ville-Marie Hotel)
Phone Number:
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Best Value Hotel in Montreal
#16 Business Hotel in Montreal
#28 Family Hotel in Montreal
#44 Romantic Hotel in Montreal
Price Range: £75 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Ville-Marie Montreal Hotel & Suites 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Best Western Ville Marie Hotel And Suite
Best Western Ville Marie Hotel Montreal
Best Western Montreal
Montreal Best Western

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