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“Good location, friendly staff” 5 of 5 bubbles
Review of BEST WESTERN Ville-Marie Hotel

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BEST WESTERN Ville-Marie Hotel
Ranked #35 of 164 Hotels in Montreal
Certificate of Excellence
Dexter, Michigan
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good location, friendly staff”
5 of 5 bubbles Reviewed 4 August 2014

We stayed here during this year's Formula 1 race. The hotel was full, yet the staff was always relaxed and friendly. Our room was comfortable and very clean. The location was convenient- 2 blocks from a Metro station. There were numerous restaurants and shops within easy walking distance. Sherbrooke is a busy street, so request a room on a higher floor to avoid traffic noise.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Cheryl N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,108 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
MB
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

We were very comfortable: the hotel is very close to everything, there is a very good restaurant inside the hotel and a very good vallet parking service is available, it is midway between Mont Royale and the Old Town. Upon check in you authorize an amount higher than that then actually you have ​​to pay at check out.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gaia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 2 August 2014 via mobile

I was in an apartment for a congress and decided to stay one more night so I reserved Best Western. I was rather nervous that day but receptionist we're very professional. Loved the service at breakfast! Actually discussed social science with one of the waitresses :) anyway I wish I could stay longer! Thanks

Stayed July 2014
Helpful?
Thank QuintanaTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
149 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 31 July 2014 via mobile

We stayed here for three nights and found that the location was quite good. It's not in the heart of everything, but is walking distance to some of the sights, including the hop on hop off bus. It took me about 40 minutes to walk from the old town to the hotel.

The room we had was very spacious - we had two double beds which were very comfortable. The room had a large TV and a fridge. Quite suitable for what we required. The hotel itself was clean and even offered a gym and wifi (when it worked).

The service at this hotel is not up to scratch. Upon check in, a guy at reception gave us attitude, was not friendly and just seemed to look down upon us. He then continued to give us attitude and as we complained about his condescending attitude, he would not even greet us after that. Not professional at all.

Stayed July 2014
Helpful?
Thank the_ange23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 30 July 2014

Stayed here for one night for a bachelorette party (there were 7 of us). We had two rooms next door to each other on the 10th floor. One of the rooms had a weird chemical/soap smell but beyond that the rooms were great and the location is perfect.
What was not great was the sketchy service we received. We planned to check out and then go down the street for breakfast. The front desk staff told us that it was not a problem to leave our vehicle in the valet parking while we did this - no mention of any additional charge or time limits. The staff member that came up to help with our bags seemed super friendly, and when we mentioned where we were going he said to mention that the Best Western sent us and they would "take care of us." This was not the case as we still ended up waiting almost an hour for a table - but no big deal. When we got back to pick up the car his attitude had changed considerably and he said that we had taken too long at breakfast and that the hotel normally charges extra to leave the car for that long. We told him that the front desk had not mentioned anything of the sort and he insisted that there was normally a $15 fee. At this point he still had our keys and did not seem inclined to return them. He said that the $15 fee would be waived but that we needed to give him something for his troubles. We ended up giving him $10 so that we could get our keys back.

Stayed July 2014, travelled with friends
Helpful?
3 Thank kristen c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Almere-Buiten, Flevoland, Netherlands
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 29 July 2014

This hotel wants to give the impression to be in the same league as the Hilton or Marriott..but it isn't.. It is is good middle class hotel with a good value for money rating. Rooms are big and almost suite size, clean but a little bit out dated. Overall if you are looking for an hotel in between tourist class and premier class than this hotel is a good choice.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Marco S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston, Canada
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 28 July 2014

Stayed at the BW Ville Marie, in Montreal, PQ this weekend for an overnight getaway. The hotel is 15 floor tall (not counting 13) and is very well located north of the downtown hub of 5 star hotels at Peel and Sherbrook. We asked for a quiet room away from the elevator and was given a room up on the 11th floor looking at Mount Royal and away from outside traffic. The room was very clean, well appointed with two oversize queen beds, large tv, comfortable temperature control, and nice bathroom. The room was very quiet and no extraneous noises were heard from ajoining rooms, nor outside.

There is a nice off the lobby seating area, a pastry coffee cafe and a nice restaurant on the main floor although, its Montreal and restaurants abound, so we just had coffee and pastries on Sunday morning.

The staff of the hotel are very accommodating and helpful and I noticed that the manager of the hotel was present on Sunday morning in the lobby to thank us for staying and was very friendly.

Most shopping, restaurants and nightlife are within walking distance from the hotels and there are an abundance of taxis that are easy to hail. We noticed that Montreal has bicycle rentals all over the place that are pay as you go, and with lots of dedicated bicycle lanes, you can rent and go and drop it off at numerous other locations on the street. The prices seem reasonable either by the hour or $7.00 for 24 hours. Sure saves the legs walking.

In any case, I liked the BW Ville Marie and would heartily recommend it.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank CdnDremer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Ville-Marie Hotel

Property: BEST WESTERN Ville-Marie Hotel
Address: 3407 Peel St, Montreal, Quebec H3A 1W7, Canada
Phone Number:
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Business Hotel in Montreal
#28 Family Hotel in Montreal
#44 Romantic Hotel in Montreal
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN Ville-Marie Hotel 3*
Number of rooms: 170
Reservation Options:
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Also Known As:
Best Western Ville Marie Hotel Montreal
Best Western Ville Marie Hotel And Suite
Best Western Montreal
Montreal Best Western

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