This is a remarkable property, well maintained, the best shower I've ever rented, but we stayed in the "off season" when the students were away and the level of service was, frankly, disappointing. We stayed two days, and asked for decaf coffee at the included breakfast to be told they didn't have any. What was over the top (or actually under the bottom), they didn't have any the next day either. But wait, there's more. The internet service is third world, requiring constant login. The keycard failed to work twice, requiring trips to the desk to get a new card. The parking, which is reasonable and extremely convenient, won't open for bicycles. While there is an intercom to the front desk, they can't open the door either, which means we had to carry our bicycles into the lobby, down the elevator, and negotiate the two sets of doors and pedestrian ramp (the automatic door does open on exit for cyclists). The room comes with Nescafe espresso makers, which I found very good, but my decaf-restricted wife had to pursue pods with the cleaning staff and front desk, which didn't know which color-coded pod was which. Neither did we.
All that said, we had a fantastic stay, the location is superb in the heart of the Saint-Denis restaurant district, the staff was friendly with recommendations when we arrived after service hours, the view from the very nice balcony was spectacular, the bed was incredible, and the shower was, simply said, the best of any hotel I have ever experienced. I'll stay again even though there are cheaper alternatives in the neighborhood, it was that good. I just hope the hiccups were aberrations and not the standard service.
- Official Description (provided by the hotel):
- The Hotel de l'Institut is located in the heart of Montreal, a stone's throw from the Quartier des Spectacles, between Quartier Latin and Plateau Mont-Royal. Proud of its four stars, this teaching hotel features 42 rooms (including two suites) and offers unparalleled accommodations with service and comfort worthy of the world's finest hotels. The Hotel de l'Institut offers the necessary facilities and a wide range of services for organizing meetings and events in one of its 9 rental spaces that can host up to 150 people. The Hotel de l'Institut is located in the same building as the Institut de tourisme et d'hotellerie du Quebec (ITHQ), the reference in Canada for specialized training in tourism, hospitality and food service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Ebookers, Priceline, TripOnline SA, Booking.com, Traveltool, S.L.U., Evoline ltd and Hotel.de so you can book your Hotel de l'ITHQ reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel De l Institut