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“Great staff wonderful breafast”
5 of 5 bubbles Review of Hotel de l'ITHQ

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Hotel de l'ITHQ
Ranked #29 of 163 Hotels in Montreal
Certificate of Excellence
GreenLeadersGold level
Fort Worth, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great staff wonderful breafast”
5 of 5 bubbles Reviewed 25 July 2014 via mobile

We loved this hotel. We stayed 5 nights. Quiet in a great place. Great beds. I may get this type of mattress. Every staff person was kind and helpful. Frank in the restaurant was especially helpful and made our stay wonderful. The included breakfast was tasty. Remember to tip for service. The metro stop is literally under the same roof. We walked, took the Metro and had a great time.

Stayed July 2014
Helpful?
1 Thank Luther S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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443 reviews from our community

Traveller rating
    245
    155
    35
    4
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Georgetown, Canada
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 23 July 2014

For the three of us, we chose to get two, King-sized rooms. From the first moment we entered this modern, simply decorated hotel, we were impressed. Our receptionist on the 13th was so very friendly, and answered any questions we had.
We then parked in the below parking lot for an additional fee. Very conveniently located though, with the elevators right there, taking us to our floor.

On entry in the rooms, we were blown away by the bed, and amenities. The best part, having a balcony overlooking Mont Royal and the lit Cross. The bed...Oh the bed....so comfy, although in the summer, you do need to turn your AC on high, as to not get too hot underneath the down comforter. The room is appointed with a fridge, which was very convenient for us, a Nescafe machine (although 2 pods for two VERY small cups of coffee we found to be a bit stingy. Also, a Decaf pod would be appreciated), food and drinks for purchase at an exorbitant price, and a beautiful bathroom and shower. There is also a bathrobe, umbrella, full-sized hair dryer, and the bathroom is equipped with all the soaps, lotion, and shampoo you could ever need.

The hotel is located right beside Sherbrooke subway station, which is VERY convenient if you don't want to walk to St Catherine's or Old Montreal....or can't make the walk back up the hill on Rue St Denis. Rue St Denis is also littered with a variety of restaurants to choose from, and Chinatown is only a 5 min drive away. If walking...simply wear comfy shoes. If you need any maps or guidance, the Concierge has all of those, and though I found her to be a tad cold, she was helpful in her directions.

Although the breakfast in the beautiful dining room was appreciated, we found it to be quite repetitive by the third day. It would be nice for them to switch it up every two days or so. Although it is said to be included, if you have a second person in your room, you do pay more because of the breakfast. We only found this out on check-out. That said, the service provided by the wait staff was beyond excellent. Please....don't forget to tip these hard workers at the end of your stay.

The only real complaint we had about our stay was the construction noise at 6AM!!! This was simply unacceptable. They were doing some construction on the roof and what sounded like the room above. Two mornings of our stay, we were woken by these noises, and although the front desk said they would investigate the noise, nothing was ever done. NEVER...never should construction in a hotel start before 9am.

Beyond that...we were very pleased with our stay at L'Institut.

Room Tip: Ask for a room with a balcony (which I believe they all have), and personally, I wouldn't want a...
See more room tips
  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank LizBRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer T, Gérant at Hotel de l'ITHQ, responded to this review, 27 August 2014
Dear LizBRS,

Thank you very much for taking the time to write a comment. We are glad that you enjoyed your stay with us. I can assure you that we took note of the little things that didn't make your stay perfect and we will work on those aspects.

We hope to welcome you again at Hôtel de l'Institut,

Jennifer Tousignant
Front desk manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Titusville, New Jersey
Level Contributor
130 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

This is a teaching hotel (never heard of one before), but the staff was all very good. The rooms were nice and the breakfast in the restaurant was very good. The location is really great for exploring Montreal.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 13 July 2014

We had a great stay at the hotel, it is very close to everything, right on Rue St. Denis - next to the Sherbrooke Metro station and within walking distance (a long walk) of Old Montreal. The rooms were well appointed and the staff was excellent. The breakfast in the morning is a welcome addition.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Josh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
los angeles
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 13 July 2014

How can you be in a better location? Right in the middle of the Plateau and Latin Quarter. Easy walk to Old Montreal, downtown, McGill and Mont Royal. The Sherbrooke subway stop is under the bullding. The bus station and Enterprise Rent a Car is two blocks away. Lots of restaurants nearby. A beautiful park across the street.

Our room, including kitchen and bathroom, was clean and well appointed. WiFi worked great.

Ample breakfast included.

Great value for the money.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank craig f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 July 2014 via mobile

This hotel is good value. It is well kept, clean, and located within walking distance of many points of interest. The included hot breakfast is more than adequate to get you started on your day. The bed was very comfortable.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Rob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 June 2014

The location was perfect to attend a conference held at UQAM , Very clean and excellent breakfast service. Quiet hotel Even during the beginning of the Jazz Festival days.
The rooms are large, very well appointed and illuminated. The bath is very spacious and the shower is very good.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bl2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel de l'ITHQ

Property: Hotel de l'ITHQ
Address: 3535, St-Denis Street, Montreal, Quebec H2X 3P1, Canada (Formerly Hôtel de l'Institut)
Region: Canada > Quebec > Montreal > Le Plateau Mont-Royal
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites
Hotel Style:
#2 Green Hotel in Montreal
#18 Romantic Hotel in Montreal
#19 Luxury Hotel in Montreal
#23 Business Hotel in Montreal
#42 Family Hotel in Montreal
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel de l'ITHQ 4*
Number of rooms: 42
Official Description (provided by the hotel):
The Hotel de l'Institut is located in the heart of Montreal, a stone's throw from the Quartier des Spectacles, between Quartier Latin and Plateau Mont-Royal. Proud of its four stars, this teaching hotel features 42 rooms (including two suites) and offers unparalleled accommodations with service and comfort worthy of the world's finest hotels. The Hotel de l'Institut offers the necessary facilities and a wide range of services for organizing meetings and events in one of its 9 rental spaces that can host up to 150 people. The Hotel de l'Institut is located in the same building as the Institut de tourisme et d'hotellerie du Quebec (ITHQ), the reference in Canada for specialized training in tourism, hospitality and food service. ... more   less 
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Also Known As:
Hotel De l Institut

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