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“mom & daughter trip”
Review of Le Nouvel Hotel

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Le Nouvel Hotel
Ranked #67 of 166 Hotels in Montreal
Reviewed 25 February 2013

after a white knuckle drive from ottawa - we welcomed the chance to relax - our room was spacious - clean - beds comfortable - warm - bonus !!! free wi-fi which is great if you have kids - overlooked courtyard. Front staff were polite/generous to offer directions - ordered room service for dinner - convenient - hot & filling. Downfall - if all you want is muffin or toast - breakfast a bit expensive ($14) - (we did not use this service) - would be nice to be able to purchase metro tickets at desk rather than have to walk to subway - we had great time and would return for another trip!

  • Stayed: February 2013, travelled with family
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Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeNouvelHotelTeam, General Manager at Le Nouvel Hotel, responded to this reviewResponded 18 March 2013

Dear Guest
It is always great hearing that we have met your expectation , and thank
you for taking the time to comment your stay , We are already looking forward
welcoming you again ,
wishing you well
Benjamin Magazzinich
General Manager
Le Nouvel Hotel & Spa Montreal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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480 - 486 of 946 reviews

Reviewed 23 February 2013

Overall it was a good experience.Clean beds,big room,nice spa for extra money.Just a few things I have to mention,the curtains did not close at night,in the room no fridge or microwaive.The bathroom spacious and clean.Breakfast in Entracte is cost around $ 15 dollars for breakfast buffet if you buy coupons at the reception,but it is absolutly worth it!!!

Room Tip: thre is no swimming pool and no kids activities
See more room tips
  • Stayed: February 2013, travelled with family
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Thank luba072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeNouvelHotelTeam, General Manager at Le Nouvel Hotel, responded to this reviewResponded 26 February 2013

Dear Guest,
The Team and I are glad knowing we met your expectation,
and thank you for taking the time to comment your stay at the Nouvel Hotel & SPa
We are looking forward to the privilege of welcoming you again in a vey near futur
benjamin Magazzinich
General Manager
Le Nouvel Hotel & Spa Montreal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2013

Great location, price, decent room, excellent value. front desk staff was quick and friendly upon check in, suggested food options nearby. Parking was convenient in behind the building in an underground garage. We had an excellent Montreal trip, the hotel was one of the big factors why.

  • Stayed: February 2013, travelled with friends
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Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeNouvelHotelTeam, General Manager at Le Nouvel Hotel, responded to this reviewResponded 26 February 2013

Dear Guest,
on behalf of the entire team, thank you for taking the time to share your experience with us,
the quality of our guest agents is imperative to our succes , and your comments regarding
their helpfulnesswas very encouraging
we do hope to see you soon
benjamin Magazzinich
General Manager
Le nOuvel Hotel & SPA Montreal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2013

We stayed here for two nights during a recent trip to Montreal. The rooms were warm, clean and comfortable. The staff were very helpful and gave us good tips for getting around.

The location is really convenient. Only real complaint is that the toiletries were the worst ever with a sickly sweet smell that meant I couldn't use them, so if you're sensitive to scent like I am make sure you take your own with you. But this is a very minor complaint and aside from that it is a place I would be very happy to go back to.

  • Stayed: January 2013, travelled with family
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Thank Wiltshire G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeNouvelHotelTeam, General Manager at Le Nouvel Hotel, responded to this reviewResponded 14 February 2013

Dear Guest,
On behalf of the entire team, thank you for taking the time to share your
experience with us, we will continue working hard to exeed your expectations
and we are looking forward to the privilege of welcoming you again at the Nouvel
hotel & Spa Montreal
wishing you the best
Benjamin Magazzinich
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2013

Needed a room in Montreal for just one night. I was on vacation in nearby Saint Hyacinthe for 19 days, I booked Le Nouvel for the night before my early morning flight out of YUL to LAX. I was looking for a good deal between $75 and a $100. I noticed on their website they had a special that they offered once a week ( for only 24 hours, then back to the regular price). Booked a room with a king for $75.

Nice big room, large widows and a cool view of the city. Clean and modern with a Great bed. Bathroom was spacious, shower worked perfectly at 4:30 am. The two front desk people we met were nice and efficient. The restaurant in the hotel was closed when we got there but the menu board outside looked interesting. Parking was $15 and conveniently connected to the hotel and even had a friendly parking lot attendant guy!

Nice place....book it!

  • Stayed: January 2013, travelled with friends
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Thank MitchB852
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeNouvelHotelTeam, General Manager at Le Nouvel Hotel, responded to this reviewResponded 14 February 2013

Dear Guest,
thank you for your kind words, it is always great to hear good comments
we hope to see you soon in Montreal and next time please do not hesitate to contact me
wishing you all the best
Benjamin Magazzinich
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2013

We have stayed at Le Nouvel Hotel several times in the past when visiting Montreal on business or leisure, and will continue to do so. I state that first as we did have a few issues this time with our stay.

Location wise it is close to the Bell Centre, as well as great restaurants and of course, shopping! Upon entering the room I was immediately impressed with the size of the room, and the great selection of large local art prints on the walls (5 in total). It appeared the room had been recently renovated, the walls were cleanly painted and without any "dings" or marks. Temperature in the room was fine, even though the outside temperature dropped significantly while we were there.

The room though, I must admit, could use a good cleaning, most notably the carpet. You could actually see shadows where there were was dust at the edges of the furniture, like the vacuum didn't quite make it close enough, and the furniture hadn't been moved. I was pretty grossed out when I found a used band-aid on the floor between the bed and the night stand (neither mine or my husband's!), again showing how the cleaning was way shy of acceptable.

I worked out of the hotel room almost all day one day, and was dismayed to not have a room service menu, as I couldn't leave long enough to go grab anything.

Our toilet "ran" pretty consistently, which sounded a bit like a water fountain, so wasn't really annoying/bothersome, and was reported to the front desk upon check out. The front desk staff did seem genuinely concerned and I do hope it's addressed when we return.

  • Stayed: December 2012, travelled on business
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Thank BGKM_NS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeNouvelHotelTeam, General Manager at Le Nouvel Hotel, responded to this reviewResponded 14 February 2013

Dear Guest,
thank you for being a loyal guest to le Nouvel Hotel & SPa, and thank
you for sharing your stay experience with us.
Please do not hesitate to contact me , as I would like to offer you a welcome back voucher
of a value $ 25.00,
I am looking forward to the privilege of welcoming you again
Benjamin Magazzinich
General Manager
Le Nouvel Hotel & Spa Montreal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2012

we stayed there the first week of November 2012, our room was nice and the staff was great! thanks for taking such good care of us! If we come back to Montreal we will be sure to stay there again.Nice facilities for meetings and parties as well.

  • Stayed: November 2012, travelled on business
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1  Thank Debbie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeNouvelHotelTeam, General Manager at Le Nouvel Hotel, responded to this reviewResponded 27 December 2012

Dear Guest,
We felt so great reading your comments, thank you , I have shared your
comments with all my staff, and we all wish you the best for 2013
We hope to see you soon
Benjamin
General Manager
Le Nouvel Hotel & Spa Montreal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Nouvel Hotel

Address: 1740 Bld Rene Levesque West, Montreal, Quebec H3H 1R3, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Montreal
#39 Business Hotel in Montreal
Price Range: £59 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le Nouvel Hotel 3*
Number of rooms: 177
Official Description (provided by the hotel):
To experience an entirely new level of hospitality excellence, choose the accommodations of our Three-Diamond hotel in Montreal. Le Nouvel Hotel and Spa is also the ideal choice for professional business meetings and elegant social affairs, whether you choose our own flexible banquet halls or the nearby Montreal Convention Center ... more   less 
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Also Known As:
Le Nouvel Hotel And Spa
Le Nouvel Hotel Montreal
Le Nouvel Montreal
Montreal Le Nouvel Hotel

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