Sad to say that this hotel has lost its appeal! For many years I enjoyed going there, the location, the rooms, the restaurant, the conference rooms. Held many professional events there. Sadly now the people who attended the last few events I've held there have left comments such as: Please change hotel!
The rooms' and hallways' cleanliness in the hotel section left to be desired at times. I've seen garbage bags left in hallways for well over 2 days! In the conference rooms section, the ladies washroom's cleanliness was bad (at best). Quite a few times folks attending events had to ask to change rooms because of smell in their rooms. Some even changed hotels!
The food at the restaurant now is ordinary at best. The waitress during lunch hours makes you feel unwelcomed, she's always crossed, makes you feel like she'd prefer she had no customers. And God forbids you want to order "À la Carte" you'll be told!!! She leaves (not to say drop) a pile of checks on the table leaving guests to figure out which bill is theirs. Participants at the professional events I held there have opted to have lunch elsewhere and the hotel made us feel like this was our fault.
Whereas before the personnel at front desk made you feel welcomed, during my last visit the people at the front desk seemed more bothered about having clients then anything else.
I will be looking for another venue for my professional events and trips to Montreal...
- Official Description (provided by the hotel):
- To experience an entirely new level of hospitality excellence, choose the accommodations of our Three-Diamond hotel in Montreal. Le Nouvel Hotel and Spa is also the ideal choice for professional business meetings and elegant social affairs, whether you choose our own flexible banquet halls or the nearby Montreal Convention Center ... more less
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- Also Known As:
- Le Nouvel Hotel And Spa
- Le Nouvel Hotel Montreal
- Le Nouvel Montreal
- Montreal Le Nouvel Hotel