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“showing its age”

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Hotel Universel Montreal
Ranked #76 of 165 Hotels in Montreal
Reviewed 2 June 2014

The Universel is next door to the Montreal Olympic Park, about 5 miles from the city centre. The building is showing its 40-ish years, despite refurbishments. Quite dark, limited elevators. My room was one that has been recently revamped, at least the shower room had. My colleague raved about how much nicer my room was to his older version upstairs.
Saying that, the rooms were large, clean & comfortable. If you don't have your own transport, it's about a 15 minute walk to the Metro. Dine at the hotel or a limited number of eateries within short walking distance.
Location fine if you are visiting local attractions or working in adjacent industrial area. No real complaints-just nothing to enthuse about either.

Room Tip: Hotel rooms are undergoing refurbishment. Check if you have a reworked one.
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  • Stayed: May 2014, travelled on business
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Thank jonwoodlx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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224 - 230 of 496 reviews

Reviewed 27 May 2014

Most of the staff were pleasant (excluding restaurant manager) and no real complaints, but whole place is very tired and in dire need of updating. Convenient for stadium, bio dome and botanical gardens.

Room Tip: Rooms nice and quiet, plenty of hot water and nice big bed but very tired and scruffy.
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  • Stayed: May 2014, travelled as a couple
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Thank merrybrood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2014

The staff at this hotel were absolutely fantastic. We were there for a conference and there was another very large group staying there as well. There was always enough staff on shift to answer questions and handle check in/out. I was in one of the newly renovated rooms, so it was beautiful and very comfortable.

Room Tip: Ask for a newly renovated room!
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  • Stayed: May 2014, travelled on business
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2  Thank Stephanie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

As a last minute decision I decided to take the family out for Easter Brunch. We reserved for the second seating with a chap named Sam who was extremely accommodating as I had seniors in our party. When we arrived we could not believe the traffic coming and going and were worried we would have to wait. Sam was at the entrance and went out of his way to get us our table within 10 minutes. The Buffet was exceptional for $29.95 all you can eat! It compared to any Easter brunch I have seen advertised in the area priced at $45.00 per person. I would highly recommend this restaurant be sure to ask for Sam.

  • Stayed: March 2014, travelled with family
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3  Thank Flyer011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

The service was average level, some things good, such as free parking (that can make you save much money), subway and shops very close, good wifi and also some attractions ( botanical garden and bio dome); others, as the dirty pool, the malfunctioning sauna and no dressing room disprove the fancy appearance of the hotel. We didn't try breakfast so I cannot tell about that. Personnel very professional and friendly.

  • Stayed: April 2014, travelled as a couple
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1  Thank Sarasary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

Excellent Hotel. we were in the newly renovated section 5th floor. very nice rooms. Very clean property overall. Nice friendly check-in staff. Food at "Le Toit Rouge" restaurant was excellent. Nice bar with very friendly staff for an enjoyable relaxing evening. We were very well served by the maître D's. Close proximity to many great restaurants (Madison's New York steak walking distance 4 minutes) . Lots of free parking. Easy access to nearby freeways. next door to the Olympic Stadium.

Thx for a great stay...we shall return for sure. Recommended.

Room Tip: newly renovated section 5th floor is really worth it for a few extra $$.
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  • Stayed: April 2014, travelled on business
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1  Thank Paul Alcia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2014

Would come back back need renovations great location the restaurant was great good food the renovated rooms where great and hotel staff was good I would recommend this hotel to freinds and familly free parking is a plus near metro station and nice attractions around the hotel for family's also had 15 banquet halls available for meetings and weddings.

  • Stayed: March 2014
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Thank 123aqu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Universel Montreal

Address: 5000 Sherbrooke E, Montreal, Quebec H1V 1A1, Canada (Formerly Hotel Auberge Universel)
Region: Canada > Quebec > Montreal > Olympic Park & Hochelaga-Maisonneuve (HoMa)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #76 of 165 Hotels in Montreal
Price Range: £86 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Universel Montreal 3.5*
Number of rooms: 230
Official Description (provided by the hotel):
Hotel Universel Montreal, rated 3 diamonds (AAA/CAA) located on Sherbrooke Street by the Olympic Stadium, Biodome, Botanical Garden, Rio Tinto Alcan Planetarium and Viau Metro station. Offering 230 clean, smoke-free, spacious rooms in various categories equipped with all amenities of a 4 star including FREE wireless high-speed internet. International cuisine restaurant. Unwind at our Bar Lounge or enjoy our 2 HEATED SWIMMING POOLS (indoor and outdoor (seasonal). 13 Conference/ Reception halls for up to 550 people. FREE PARKING. ... more   less 
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Also Known As:
Auberge Universel Hotel

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