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“Magnificent”

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Hotel Omni Mont-Royal
Ranked #24 of 164 Hotels in Montreal
Certificate of Excellence
Connecticut
Level 6 Contributor
150 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“Magnificent”
Reviewed 22 July 2009

Charming, elegant - and a great value.
(Plus, you simply can't beat this location anywhere.)
The lobby is sophisticated and tasteful, but it's not a 'cold' hotel. The staff throughout our three-night stay (Saturday to Tuesday) was gracious, warm and helpful. Housekeeping was 5* ... far more unobtrustive than I've found at Sheratons, Hyatts or Marriotts. You wouldn't know the Omni had a housekeeping staff; no knocking on doors down the hallway, no rumbling carts, etc. But they're flawlessly efficient; the service on our room was outstanding.
The room itself as across from an icemaker and not far from the elevators - but we had no noise or interruption from there at all. The 12 floor view was fine, and I imagine the upper floors are outstanding.
The hotel could use a fourth elevator, but as problems go that one is very mild. Overall, the health club, pool, sauna and hot tub are 4* or even better. Just a lovely property.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DonInConnecticut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, manager at Hotel Omni Mont-Royal, responded to this review, 31 July 2009
Thank you for taking the time to share the details of your recent stay at the Omni Mont-Royal. Although we welcome feedback of all types it is always a pleasure for us to hear what sets us apart from our competition. We appreciate your review and hope to welcome you back soon.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (298)
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Birmingham, Alabama
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 July 2009

A friend and I just finished 6 nights in Montreal at the Royal Omni. The staff was great. Thumbs up to Giovanni, he was able to score a couple of Cirque de Sole tickets at the last minute for us and was always precise and helpful. The location was great. We were located centrally enough to walk to old Montreal, The Village, St. Catherine shopping and many places to eat. The rooms were clean. They were a bit dated, but very clean. Yes I would stay here again.

  • Stayed July 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Grassydee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, manager at Hotel Omni Mont-Royal, responded to this review, 31 July 2009
We are happy to hear that you would stay with us again. There is no better stamp of approval! We also appreciate your recognition of Giovanni. We feel very fortunate to have him as an associate and will be sure to share your kind words. We will look forward to your next stay with us.
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Toronto, Ontario, Canada
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 12 July 2009

We stayed at the Omni for 4 nights in July. We got it at a price of $80 US on Priceline. Overall it was a good value for that price. The room looked a little outdated, it even had a phone in the bathroom! Our room overlooked the pool and was in an odd L-shape so the TV wasn't visible from the bed. The bed wasn't the most comfortable ever, but it wasn't horrible either. But the room was clean, and the bathroom even had a bidet. I didn't see the exercise area so cannot comment on that. You can get free wireless in your room if you sign up for the Omni loyalty program. Overall I would say the Omni didn't look as flashy as maybe some other 4 star hotels, but it was fine for the price. Location was great.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KellyBobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Hotel Omni Mont-Royal, responded to this review, 14 July 2009
We appreciate your review from your recent stay. We are happy to hear that we were able to meet your expectations but we hope you will return following our renovation so we can exceed them!
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Fairfax, VA
Level 4 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 July 2009

My husband and I stayed a few days at this hotel during our trip to Montreal the last week of May. We booked an executive suite with two bathrooms and it surpassed our expectations. The room was clean and very organized. The locations is excellent, very close to a metro station, dining, shopping and McGill University. The front desk staff was very efficient and I am very happy with their service.

The best thing was that after I left the hotel I noticed that I left a necklace in the room (this necklace has great sentimental value). We couldn't come back since we were almost approaching USA, so I called immediately and after 15 or 20 minutes they called me back asking for my address and they sent it for free!!!!

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsLokita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 9 July 2009

We booked the omni via priceline and paid 83 USD for one night, we were treated well as priceline customers. Front desk was polite and check in was quick, Our room was ready early and we found it to be very clean. The decor as previously noted is outdated, but nice, the phone in our washroom was virtually an antique, it reminded me of the one I had in my house as a kid. The gym and locker room area were in bad repair, the steam room in particular. I'm not sure why management would not maintain this public area of the hotel, must be an ownership direction? Overall we had a positive experience at the Omni and I would reccomend it at priceline prices as good value and a comfortable stay.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chefstir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Hotel Omni Mont-Royal, responded to this review, 10 July 2009
Thank you for reviewing your stay at the Omni Mont-Royal. We appreciate your feedback and are happy to report that a facelift for the gym is part of our upcoming renovation plans. We hope you return to experience the new look of the Omni Mont-Royal!
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New York City, New York
Level 5 Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 7 July 2009

At USD $110 per night (hotwire), my three night July 4 weekend stay in Room 810 of the Omni Montreal was above-average. Overall, our stay was pleasant and the hotel clientele was mostly middle class Americans and the out of province crowd. The hotel was much nicer than the Delta or Holiday Inn. I would recommend the place, especially if obtained at a price of less than USD $100.

Room

The room was mid-sized and included a King-sized bed and a television dating from the 90's. Standard cable package. Bathroom was clean and plenty of towels (3 large, 2 small, and two washcloths). Bathrobes were included for use during our stay. We had a view of Sherbrooke St. and some of the McGill campus.


Location

The hotel is centrally located (on Peel & Sherbrooke streets) and is opposite the Peel Metro station and McGill University campus. Shopping begins on St. Catherine and food and entertainment venues can be found two blocks west on Bishop and Crescent streets.


Gym & Pool

The gym was pretty extensive for a hotel gym. It is open 24 hours. Three modern treadmills and a host of older equipment. Lots of free weights and weight machines.
The pool is open 12 hours a day and outdoors but has a connection to an indoor hot tub. The hot tub fits six comfortably.


Parking

Parking is complicated. The hotel wants $26 for valet parking. Nearby garages want about $15-20. There are metered parking available on Sherbrooke (and more realistically, on the up-hill streets like Peel St. running perpendicular to Sherbrooke). The meter costs $6 for 2 hours; however, you can add more time using any meter-station, including the one right in front of your hotel. So, all you have to do is not forget about the car every two hours. We preferred meter parking because we could come and go the hotel area as we pleased.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Hotel Omni Mont-Royal, responded to this review, 10 July 2009
We are happy to hear that you enjoyed your stay at the Hotel Omni Mont-Royal. Your detailed feedback is apprecaited and we hope you will return again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 5 Contributor
50 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 30 June 2009

The Omni Hotel is in a really good location, right on Peel Street about two blocks from Rue St. Catherine and around the same for Rue Crescent, the two busiest streets in terms of restaurants, shopping, and bars. If you are a Bank of America member, there is a ScotiaBank right next door which allows you to take out money without any fees, as they are a sister bank of BofA. The rooms were good size, and at night there was a very nice view. The lobby was very clean and well kept, and it looked very elegant. The gym was pretty decent for a hotel, and the pool actually connected inside and outside, which looked very cool.

That being said, there were a handful of negatives. I was traveling with a good sized group of guys for a bachelor party. On one afternoon, we split into two groups, and I went down to talk to the conceriege to ask for recommendations on where to go. The only place she could think of was go-carting twenty five minutes away. That's it. This being my first trip to Montreal I was able to come up with more options simply off the top of my head. When I called down to follow up later, I was first put on hold for ten minutes. So the conceriege was lacking somewhat, although the doorman seemed to know a good deal. Also, upon getting back to one of our rooms one night, we found five very large spiders on the ceiling, next to what appeared to be two nests. Not exactly what you want to find when you're about to go to sleep.

The parking situation is very good for a downtown hotel, but be warned: If you book two beds in a room, the beds are not the larger size we are used to in the States, but small closer to full size beds that are more common in Canadian hotel rooms.

  • Stayed June 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ptgt20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Hotel Omni Mont-Royal, responded to this review, 6 July 2009
Thank you for your review from your recent stay at the Hotel Omni Mont-Royal. We appreciate that you took the time to share both the positive and negative aspects of your stay as this allows us to know what's working and identify areas for improvement. Please accept our apologies that your stay was less than perfect and we hope that you will return in the future for a stay that exceeds your expectations.
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Additional Information about Hotel Omni Mont-Royal

Property: Hotel Omni Mont-Royal
Address: 1050 Sherbrooke St. W., Montreal, Quebec H3A 2R6, Canada
Phone Number:
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Montreal
#17 Luxury Hotel in Montreal
#19 Family Hotel in Montreal
#26 Romantic Hotel in Montreal
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hotel Omni Mont-Royal 4.5*
Number of rooms: 299
Official Description (provided by the hotel):
A timeless emblem of the Montreal tourist landscape, the Hotel Omni Mont-Royal strives to give guests an unforgettable experience infused with an authentic flair, a modern ethos, and a blend of warmth, comfort and elegance. The recently transformed 299 guest rooms and suites are true retreats of serenity and relaxation with a residential feel. Elegant and graceful, the decor serves as a comfortable backdrop for both work and leisure. Known for its unparalleled customer service, the Hotel Omni Mont-Royal is rated four-star by Hebergement Quebec and four-diamond by AAA/CAA. The Hotel offers a full service health club and an urban pool (seasonal Mid-May to Mid-October), sauna and whirl pool. Updated amenities at the hotel provide everything required for an enjoyable stay: Alice Bar, Le Petit Opus Cafe, and many versatile meeting rooms. The Wireless Network fully upgraded in May 2014 gives guests fast access while on the road. Hotel Omni Mont-Royal lets its guests immerse themselves in the urban vibe of Montreal and nestle into the "feels like home" comfort of its newly renovated guestrooms. ... more   less 
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Also Known As:
Omni Montreal
Hotel Omni Mont Royal

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