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“Good Location; Good Service; Nice Rooms with a view”

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Montreal Marriott Chateau Champlain
Ranked #43 of 164 Hotels in Montreal
Certificate of Excellence
Vancouver
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Good Location; Good Service; Nice Rooms with a view”
Reviewed 27 May 2014

Room was as expected; clean, comfortable king size bed. All in order and lots of towels, terry housecoats, etc. Nicely appointed. Quiet. Non-smoking. Good view. Blackout drapes were effective. Minibar and flat screen TV with many channels. Room service delivered a hot water electric kettle in 10 minutes. Bellboy was quick with luggage. The Metro subway station is in the basement which is very convenient and quick to get around Montreal. Pool and exercise room were well equipped and with fruit, fresh lemon water and towels. Very nice overall. Also very convenient for Hertz car-rental as only 2 blocks away. Hotel is aging well for a 48 year old building

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AnthonyVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph K, General Manager at Montreal Marriott Chateau Champlain, responded to this review, 27 May 2014
Hi AnthonyVancouver - thank you for your great comments on our hotel - glad to read you enjoyed your stay and the services we offer. Happy Travels. A bientot.
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1,892 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Washington DC, District of Columbia
2 reviews
Reviewed 26 May 2014

The hotel is in a great location right in the heart of downtown with a Metro right below the hotel. The service was fantastic from the front desk and especially the knowledgable Veronique. My room was standard but clean and spacious- the view though was breathtaking! The hotel could use some renovations in the coming year would be my only recommendation.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DistrictTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph K, General Manager at Montreal Marriott Chateau Champlain, responded to this review, 27 May 2014
Hello DistrictTraveller - thank you for your review on our hotel. We appreciate your feedback and opinion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clifton, New Jersey
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 May 2014

Stayed here while attending a conference. The hotel has a good location. We were able to walk to the convention center and restaurants in the area. The hotel staff were knowledgeable and helpful. The amenities are what they used to be before all the cost cutting. The only downside is that it is showing its age and could use an update. However, if putting in a new carpet and coat of paint is going to mean diminishing the good service then leave it.

Stayed August 2013, travelled on business
Helpful?
Thank Darren D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph K, General Manager at Montreal Marriott Chateau Champlain, responded to this review, 26 May 2014
Hi Darren D - thank you for your review - I am glad to read the service from our staff and or location made for a pleasant stay. A refresh and great service is what we will be working on.
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West Chester, Pennsylvania
Level Contributor
270 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 25 May 2014 via mobile

Got what is typically expected at a Marriott. Starbucks in lobby etc. the staff is nice but seems to be slower than I'm used to. Car took nearly 30 minutes to get from valet. Lovely rooms and lounge.....nice location especially to see a hockey game.

Stayed May 2014, travelled on business
Helpful?
Thank Bowlerx_424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph K, General Manager at Montreal Marriott Chateau Champlain, responded to this review, 26 May 2014
Hi Bowlerx_424 - thank you for posting your review on our hotel. We value your opinion - Our location is indeed very centralized - I apologize for the delay on valet service - I am sure we can do better.
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Level Contributor
105 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 24 May 2014 via mobile

Perfect spot in Montreal - in the heart of the action. The hotel is a standard Marriott fare, but in need of a facelift. Rooms are ok but I am sure Marriott have this ear marked as a location in need of renovation. Good service and well organised, but Marriott do better.

Stayed October 2013, travelled on business
Helpful?
Thank Fry_Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph K, General Manager at Montreal Marriott Chateau Champlain, responded to this review, 25 May 2014
Hello Fry_travel... thank you for your observations and post. Opportunities for some changes are indeed being pondered.
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Vernon, Canada
Level Contributor
113 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 May 2014

Stayed here twice in a three week period for business. Staff was very nice and helpful to me. My first room was very nice and spacious. Some may say the Hotel is dated, but not really, the decor is up to date and best of all it was constructed in a time when money was spent on proper sound insulation. Very close to the Bell Centre, quick access to freeways, and they have an elevator from the lobby (Grand Hall en Francais) that takes you to the Metro. Vieux Montreal is a mere 3 stops away.
On the 2nd stay, a different agent got the Gov't rate ( I work for a Crown Corporation) and my room shrunk a bit, but it was at the front with a better view. I had an issue with my room service order form not being picked up and Management explained they were having a problem with a company whose service contract was ending that week. Management and staff did take care of my complaint and assured that i stayed happy. Speaking of room service, Danielle delivered my breakfast on time each day, including the day my form was forgotten, and it was always a delight to see her.
Would stay here for business or personal travel. Best of all the Habs eliminated Boston, Je t'aime glorieuse Montréal

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph K, General Manager at Montreal Marriott Chateau Champlain, responded to this review, 25 May 2014
Hello Jon B - GO HABS GO!
Thank you for your feedback - truly appreciate your comments. It will be a pleasure to share your recognition of Danielle - we are truly fortunate to have her as part of our team.
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New York City, New York
Level Contributor
117 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 23 May 2014 via mobile

The staff is nice and helpful, the location is convenient, and the beds are comfortable. While the rooms are pretty clean, they are also showing quite a bit of wear and tear. And while there were not enough towels or pillows when we checked in they were quick to bring them to the room when I requested more.

Stayed May 2014, travelled as a couple
Helpful?
Thank Mary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph K, General Manager at Montreal Marriott Chateau Champlain, responded to this review, 25 May 2014
Mary P - thank you for your feedback - I value and appreciate your opinion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Montreal Marriott Chateau Champlain

Property: Montreal Marriott Chateau Champlain
Address: 1050 de la Gauchetiere West, Montreal, Quebec H3B 4C9, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Luxury Hotel in Montreal
#35 Romantic Hotel in Montreal
#37 Business Hotel in Montreal
#38 Family Hotel in Montreal
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Montreal Marriott Chateau Champlain 4*
Number of rooms: 611
Reservation Options:
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Also Known As:
Marriott Chateau Champlain Hotel Montreal
Marriott Hotel Montreal
Marriott Montreal
Montreal Marriott

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