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“Top Notch”

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Delta Hotels by Marriott Montreal
Ranked #32 of 163 Hotels in Montreal
Certificate of Excellence
Vermont, USA
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Top Notch”
Reviewed 1 April 2012

Our room (#1402) with great city-view balcony celebrated recent renovation...cool bathroom, comfortable platform bed, great lighting, EXTREMELY comfortable desk chair (where can I buy one?). Of course, the downtown location is incredible (nearest recommendations? House of Jazz: 1 block; Place des Arts/Jazz fest: 2 blocks; St. Denis St.: 5 blocks; Museum of Contemporary Art: 2 blocks; The Baie (2 blocks); Chinatown: 5 blocks; and on and on....) Gorgeous lobby with Yamaha piano, efficient elevators, friendly and effective front desk staff (cute, too!)

Room Tip: Oddly enough, corner rooms might be less spacious than others.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vttico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aaMBDeltaMON, Guest Relations Manager at Delta Hotels by Marriott Montreal, responded to this review, 30 April 2012
Dear Valued Guest,

All the Delta Montréal Hotel team was thrilled to read that everything during your stay was top notch. Your praise and support are extremely motivating, thus encouraging us to strengthen our commitment to provide a first-rate service.

We thank you for your feedback and hope to have you back soon!

Marina Baltunova
Guest Relations Manager, Delta Montréal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (210)
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English first
Ottawa
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 March 2012

My wife and I stayed one night at the Delta for a weekend trip to Montreal, and would stay there again.

After booking online for a "value" price, we were concerned we might receive a second-class room. This was definately not the case. We were pleasantly surprised to see that we were booked into a recently renovated room - it was very big and clean with modern furniture, and a huge bathroom.

We were checked in and out very quickly. The desk agents were friendly and efficient, and there were no surprises on the bill. The underground parking fee was exactly as stated.

For the location, quality of room, and good service, this hotel was a great choice.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Late_Harvest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aaMBDeltaMON, Guest Relations Manager at Delta Hotels by Marriott Montreal, responded to this review, 30 March 2012
Dear Valued Guest,

Thanks a lot for such a lovely review of The Delta Montréal Hotel.

We are happy to read you have really enjoyed our newly renovated room, friendly staff and all the services you have tried.

We are looking forward to seeing you back soon and would like to assure you that with us you will always get a first-class room and service.

Cordially from Montréal,

Marina Baltunova
Guest Relations Manager, Delta Montréal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax, Canada
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 2 March 2012

I know the hotel is renovating so nothing about the rooms BUT -someone needs to explain to the concierge that they are hired to help the customers - we asked about getting theatre tickets and were told to walk to the box office (a half hr away) - not even an offer to pick up the phone and check for tickets. Then when we came back at noon for our friends to check in we waited 10 minutes for the concierge to appear to give them the luggage they checked. Yeesh. I can confirm from my travels that a good concierge brings you back to the hotel. This experience won't.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Fatima1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aaMBDeltaMON, Guest Relations Manager at Delta Hotels by Marriott Montreal, responded to this review, 5 March 2012
Dear Valued Guest,

We were really surprised to read of the lack of assistance you got from one of our concierge and of the delay with your friends’ check-in. Our staff works really hard and each time tries to go over and beyond to satisfy to all of the guests’ needs. Please accept our sincere apologies for these issues.

Hope to get another chance to serve you and to prove the high standard of services the Delta Hotels are known for!

Regards,
Marina Baltunova
Guest Relations Manager, Delta Montréal
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Calgary, Canada
Level Contributor
138 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
Reviewed 27 February 2012

Stayed in this hotel for a conference. Staff were great during the conference and made things comfortable. We were even sitting on the floor during a break out session and had a staffer find an extra chair. My room was clean and modern. Conference food was good, not exceptional. Great location for shopping and good for conference space.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Poppiesandchevre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aaMBDeltaMON, Administrative Assistant at Delta Hotels by Marriott Montreal, responded to this review, 29 February 2012
Dear Guest,

We are thrilled to hear our Maestros team managed to accommodate you and your colleagues during the conference to your complete satisfaction.

Many thanks for your great feedback and hope to host you on your business or leisure travel.

Warm regards,
Marina Baltunova
Administration, Delta Montréal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 February 2012

Overall we enjoyed our stay as we were in one of the Signature suites and had access to the Signature Lounge. The layout and size of the of the room was good, and I liked the extra chairs and ottoman as I wasn't forced to watch tv from the bed. Maybe the TV could have been a little bigger as I think it was a 27". Some aspects of our room were outdated (wallpaper, artwork, tiles in shower) and they are going through renovations, so the rooms will be updated this year thankfully. With regards to renovations I didn't see, notice or hear any work being done which is a good thing...just saw the sign by the elevator.

The gym is open 24hrs which is nice and the pool is open until 10pm. My only objection would be that there should be a adult swim time from 9-10 as there were a lot of children there until 10pm on a Saturday night.

The staff members were friendly and very helpful and suggested some great places to eat. I would stay here again

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jpotz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aaMBDeltaMON, Administrative Assistant at Delta Hotels by Marriott Montreal, responded to this review, 29 February 2012
Dear Guest,

Thanks a lot for letting us know you have fully enjoyed our Signature Club lodging facilities even if they are not renovated yet. Normally it should be done by the end of April. Also each guestroom will be equipped with 40 inch flat screen TV.

Looking forward to your future stay with us!

Kind regards,
Marina Baltunova
Administration, Delta Montréal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arlington, Texas
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 24 February 2012

We stayed at the Delta Montreal for 6 nights in February 2012. Despite them still renovating some of the rooms, our room was much larger than expected. We had a great balcony, although furniture would have been nice, to look out over the city on. The set up of the room made it seem less like a hotel room than most are. The service we received from all who worked there was exceptional. I would stay here again and again. It was also located within walking distance of some great places to eat and shop as well as between two metro stops.

Room Tip: I imagine all rooms are good. We had a room on the 17th floor which gave us a bit of a view. It ap...
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Becky A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aaMBDeltaMON, Administrative Assistant at Delta Hotels by Marriott Montreal, responded to this review, 29 February 2012
Dear Guest,

Many thanks for your lovely review following your recent stay at the Delta Montréal Hotel.

Our great team is our point of difference and with the freshly renewed lodging facilities we are sure to be able to become number 1 hotel in Montreal Downtown.

We hope to see you back soon and wish you all the best,
Marina Baltunova
Administration, Delta Montréal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit, Michigan
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 7 February 2012

I stay at this hotel a couple of times a year and I've always found the staff to be very courteous and helpful. The rooms are good sized and clean. I've always found it to be a good value and reasonably priced.
Currently, they are undergoing a renovation and several floors are being torn up. When I checked in last week, I was advised that the contractors would only be working between 9 AM and 5 PM. Unfortunately, I was awakened the next morning to hammers pounding at 6:45 AM. Then, when I tried to shower, there was absolutely no hot water. This water was shut off for several hours.
Naturally, I complained and I was immediately switched to a floor that was located further from the construction and, without asking, they had the room charge for that night removed from my bill. So, a potentailly unpleasant situation was defused and everything went smoothly with the rest of my stay. The staff is to be commended for handling the disruption caused by the renovation in a professional manner.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nedzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aaMBDeltaMON, Administrative Assistant at Delta Hotels by Marriott Montreal, responded to this review, 29 February 2012
Dear Guest,

We are happy to know you have always enjoyed your stay with us in the past and even this time in spite of being inconvenienced by renovations. We thank you a lot for commending our staff for the good handling of unpleasant situation and would like to assure you that we have followed up with our constructor in order to prevent any similar situation in the future.

Looking forward to hosting you soon in a newly renovated property!

Kind regards,
Marina Baltunova
Administration, Delta Montréal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Delta Hotels by Marriott Montreal

Property: Delta Hotels by Marriott Montreal
Address: 475 President-Kennedy Avenue, Montreal, Quebec H3A 1J7, Canada
Region: Canada > Quebec > Montreal > Quartier des Spectacles
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Montreal
#21 Business Hotel in Montreal
#24 Family Hotel in Montreal
#31 Romantic Hotel in Montreal
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Delta Hotels by Marriott Montreal 3.5*
Number of rooms: 456
Official Description (provided by the hotel):
A memorable adventure is yours to enjoy at the Delta Hotels by Marriott Montreal. Featuring an unbeatable downtown location, our hotel offers the comforts of home, along with convenient access to many top landmarks in one of Canada's most fascinating cities. Each of our hotel rooms is overflowing with top-quality amenities, such as complimentary Wi-Fi access, 24-hour room service, a flat-screen TV and an ergonomic workspace. Jump-start your morning in downtown Montreal with a delicious breakfast at our hotel's signature restaurant, or head to our on-site fitness center for a challenging workout. Our hotel's additional resources include a spa, a heated indoor pool, and over 15,000 square feet of elegant, versatile venue space; our hotel is an ideal destination for any business meeting or event. Our exceptional location allows for simple access to McGill University, Old Montreal and more. We can't wait to welcome you here at the Delta Hotels Montreal. ... more   less 
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Also Known As:
Delta Hotel Montreal
Delta Montreal
Montreal Delta Hotel

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