I liked the location of this hotel, since it's downtown there's great night life and a variety of different stores on st catherine street. The outdoor pool is also nice. I can't comment on the food because we didn't eat in their restaurant, however, I can say that the customer service is subpar. We arrived an hour before check-in and while we waited in the lobby, there were kids running around, yelling, and climbing on furniture while their parents, who I'm assuming were inebriated (due to the strong scent of alcohol), sat around making just as much noise. It felt like we were in a zoo, but the receptionists didn't seem to care. In addition, two of the receptionists had no idea what time their pool closed at. They didn't even offer to find out from someone else I had to get them to ask... On top of that, we asked for more towels but never received any, and after requesting a later check-out, the receptionist said he would make a note of it, but I'm assuming he never did since someone called us the next day saying we were supposed to check-out at 12. One of the room keys they gave us weren't activated either. They just aren't on top of their game.
- Official Description (provided by the hotel):
- The Hotel Espresso Montreal Centre-Ville / Downtown is located in the heart of the city, 3 blocks from the Bell Centre, a few steps away from the lovely cafés and boutiques of Crescent street, Ste-Catherine and from Old-Montreal. The Hotel offers a warm hospitality in a wonderful relaxed atmosphere and many other services that you will enjoy during your stay.Our features & services description:• 205 rooms / suites - 75% with Laminated flooring• Rooms with soy based eco-foam mattresses• All rooms and suites equipped with a FREE in-room computer and High-speed Internet access (FREE)• Restaurant / Bar (200 seats)• Meeting and banquet rooms (10 to 200 persons)• Club Physique spa• Outdoor swimming pool (seasonal / weather permitting)• Sauna• Fitness centre• Gift shop• Enterprise rental car office($)• Indoor parking ($) & car wash ($)• room service (7 AM to 10 PM)• Business center• Tour desk / reception (24 hrs)• Dry cleaning service ($) ... more less
- Reservation Options:
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- Also Known As:
- Days Inn Montreal