I needed a room for one night near the airport and wanted to use Wyndam points, and this was the only property that fit those requirements. Frankly, this place is very run down and I would give it one balloon except that the bed was very comfortable and the air conditioning and WIFI worked well. There is no way this place deserves 3 stars and 2 is a stretch. As one traveller pointed out if you are going the try and find this hotel by car you better have a GPS system because it is very hard to get to with one way traffic criss crossing in that area. If you will be relying on the shuttle you'd best check the fine print. I saw many postings complaining about the strange shuttle policy and had to laugh when walking in the lobby I heard reception explain to a disgruntled guest why there was no shuttle available.
We want to thank you for sharing your experience. We do have a shuttle service only for the PARK AND FLY PACKAGE from May to October after those months the shuttle is available for all our customer from the airport to the hotel.
We wish you a nice day!
The location and first look was less than exciting. However, this motel is designed with the business traveler in mind who has a plane to catch the next morning. The rooms are a bit dated (but looked clean) and could do with some brightness (in paint / carpets / counter tops). The ladies at the reception were very helpful. The wi-fi wasn't connecting (and that was a problem pretty much everyone was facing) and she put me through the tech support who got it resolved. The receptionist at night helped me with some condiments from the attached restaurant that I needed after I got a pizza delivered. Overall, they were quite sweet and accommodating. By the way, the city is Saint-Laurent, where the Montréal-Pierre Elliott Trudeau International Airport is and about 12-15 mins away from Montreal. For the weekend I was visiting, this place had the best rate, that's why I selected it. No problem finding the hotel with the GPS. Otherwise QC roads are sometimes a bit difficult to find on English GPS's.
We are happy that you enjoyed your stay. We hope to welcome you back in a near future.
My best regards,
We loved this hotel, although it was very difficult for us to find it without a GPS. It was nice, clean, with friendly staff.
Thank you for sharing your experience. . We are happy that you enjoy your stayed with us. We will look to all you comments and will continue to work to improve all our services.
We wish you a very nice day!
It was a very clean hotel, and the rooms were nice. The price was very good, especially with the book in advance savings. Didn't have a pool unfortunately which was a downer. Staff were pretty friendly except for one of the receptionists. They let us check in a couple hours earlier which was really nice especially since one of the people staying over was not feeling well. The beds were very hard but I was tired so I fell asleep anyways. The cable, AC and fridge availability were useful. Free wifi was nice to have even though it wasn't that fast. The food was way too pricey. The location is kind of confusing even though it is right next to the highway. It is a 5 minute drive from the Plaza Cote-Vertu, which was nice. Even though I didn't need to go to the airport, there was a shuttle service which would come in handy.
Thank you for sharing your experience at our hotel. We are happy that you enjoyed your stayed with us. I will try to look which room you had because the hard bed is due that one emplyee flip the mattress on the wrong side and the padding is not on the good side. I will look to make sure that issue is resolve in all the rooms.
Thank you for letting us. We hope to welcome you back again.
I wish you a good day!