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“Lovely Hotel, Awesome Staff, Great Area”
Review of Hotel Chez Swann

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Hotel Chez Swann
Ranked #62 of 166 Hotels in Montreal
Certificate of Excellence
Reviewed 31 May 2013

This hotel was awesome! Unique decor with an eclectic modern design and romantic ambiance. The staff was super friendly and helpful beyond expectations! Delicious free breakfast... The shower is possibly the most unique part - you can see the person showering from the bed if you choose to leave the curtains open. This feature gave the room a very romantic feel. The only thing that seemed to be missing from the room was a small fridge.

There was also a lot to do next to the hotel as far as shopping, restaurants, and bars. Metro and parking were very close. Everything was within walking distance. I would definitely stay here again.

Room Tip: 308 was amazing with a view of the street, while 311 was also a very nice room (no view) but had a h...
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  • Stayed: May 2013, travelled with family
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1  Thank VeryChery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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276 - 282 of 493 reviews

Reviewed 30 May 2013

Walking distance from shopping, dining, and entertainment:) Cool, modern design. Very friendly and helpful staff. The front desk attendant was amazing. He gave the best recomendations to us for restaurants and clubs, and brought ice and glasses to our room upon request. Very comfortable bed. Excellent value for the location. Only disadvantage was crappy Wifi.

  • Stayed: May 2013, travelled with friends
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Thank Rshelger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2013 via mobile

Good for romantic get away. Close to museum and fantastic restaurants nearby. Front desk folks are real friendly and helpful. Dual shower is a big plus for the room. There is also a good restaurant and bar hooked up to the hotel

Thank stickman11
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 21 May 2013

I just returned from a long weekend vacation in Montreal, and I chose to stay at Chez Swann as it was something out of the ordinary. The location was great, very close to excellent restaurants, the Comedyworks club, shopping, and a nice comfortable walk to Old Montreal as well. Subway is just down the street. The room (208) at first glance was as I had expected for the suite, though maybe a tad small. The bed was very comfortable, and street noise and noise from above was noticeable but didn't keep us awake. Sitting on the window seat and watching the people outside at night was lovely, however the sill was quite dirty and full of hair. We put the blanket from the armoire on the sill pillow just to be safe. The bathroom floor was quite dirty under the sink and along baseboards, and the shower floor needs a deep scrubbing. Would have been nice to have a small fridge, especially as water is already provided. But a call to reception always yielded us an ice bucket quite quickly. We went to try the breakfast once, and didn't bother, there were a few small rolls, sliced baguette and cereal, that was it. Disappointing... but Eggspectations up the road made up for it spectacularly. For convenience and atmosphere I would recommend Chez Swann to visitors, but the rooms could benefit from some thorough cleaning.

  • Stayed: May 2013, travelled as a couple
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Thank whippetlovr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dwayne N, General Manager at Hotel Chez Swann, responded to this reviewResponded 9 July 2013

Thank you for your comments. We have different types of suites with different features. In some cases we tried to design a room that will make somehow the bed the centre of the room, that can leave the appearance of being a smaller room. In other cases, the suites have larger leaving rooms and that can be more appealing to you.

We apologize about the issues that you found regarding the cleaning. Since then, we have reinforced the standards and retrained our staff to make your experience care free and beyond expectations.

Regrettably, we do not provide fridges, however, you can always ask us for ice, wine glasses or anything you require during your stay and we will happily bring it up to your room.

Have a wonderful time and we will be looking forward to hear from you again.

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Reviewed 19 May 2013

The hotel is right in the middle of the trendy shopping area and the University. Lots of great restaurants nearby and walking distance to Old Montreal. A BIXI bike rental station is in front of the door and the adjacent restaurant is superb. We really enjoyed our stay there and the staff is really helpful and friendly. Would definitely stay there again.

Room Tip: We asked for a quiet room after I found some reviews online reading about some rooms had noise probl...
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  • Stayed: May 2013, travelled as a couple
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Thank themangoeater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dwayne N, General Manager at Hotel Chez Swann, responded to this reviewResponded 9 July 2013

Thank you for sharing your opinion with other travellers. We will make sure that not just the hotel, but the service and the support is always up to your requirements.

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Reviewed 12 May 2013

Clean rooms, very comfortable king size bed, great location -1 block away from boulebard Ste-Catherine (primary shopping street), 3 blocks from Bell Centre arena, close to Peel metro stop. Breakfast is just okay - pastries, stale cereal, and some days yogurt. Secure parking is end of the block from hotel, costs around $14 per day (hotel supplements $4 day). Would go back here.

  • Stayed: May 2013, travelled as a couple
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Thank DandDe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dwayne N, General Manager at Hotel Chez Swann, responded to this reviewResponded 9 July 2013

We value your review and thank you for emphasizing on some of our amenities. Being centrally located has it's advantages. I'm sorry to hear that you weren't satisfied with the breakfast. We recently added some new flavours.

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Reviewed 22 April 2013

Chez Swann has a fantastic location. It is steps from St Catherine and there are many great places to dine in the area. The staff at the desk were very kind and helpful. We came back from Atwater Market with wine and cheese for a late afternoon snack; the woman at the desk quickly noticed and gave us plates, wine glasses and knives.
This hotel is very chic and romantic and perfect for young couples! The rooms are contemporary with trendy edge. The showers are fantastic...you won't want to leave. Wifi, robes, iPod docking station and all of the modern day amenities are included. Parking is around the corner and Chez Swann gave us a coupon for the garage. Breakfast was included, though we didn't get to try it. The beds are extremely comfortable!
We were fortunate enough to have a suite with a bay window to lay in and enjoy the city view. It was surprisingly quiet for a hotel in the heart of the city.
It was a fantastic experience and we didn't want to leave. Can I move in?
Unique, romantic, trendy, chic, comfortable, fantastic service!

  • Stayed: April 2013, travelled as a couple
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Thank Marie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Chez Swann

Address: 1444 rue Drummond, Montreal, Quebec H3G 1V9, Canada
Phone Number:
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #62 of 166 Hotels in Montreal
Price Range: £84 - £223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chez Swann 4*
Number of rooms: 23
Official Description (provided by the hotel):
ROOM TYPES:La Mondaine, La Demi-Mondaine, Le Boudoir, 23 Rooms feature, 6 suites, 10 jr suites, 8 rooms]La Mondaine KG, 4 rooms, La Mondaine QN, 2 roomsLa Demi-Mondaine KG, 8 rooms, La Demi-Mondaine QN, 2 rooms, Le Boudoir KG, 4 rooms, Le Boudoir QN, 3 rooms, ROOM AMENITIES: King or Queen beds. Bay windows in suites. City view. Pillow-top mattress. Premium bedding. Triple sheeting. Douvet and custom-designed textiles. Desk. In-room safe (accommodates laptop). 40 inch HD LCD television with USB plug in. Cable television. Premium channel(s). Free movie channels. Wireless high-speed internet and dial-up access (complimentary). iPod/iHome docking station. Direct-dial, multi-line, speaker phone. Free local calls. Free long distance calls within Canada and USA. Voicemail. Complimentary bottled water. Rainfall shower heads with massage jets. Air conditioning. Non-smoking. ... more   less 
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