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“Perfect stay!!” 4 of 5 bubbles
Review of Hotel Chez Swann

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Hotel Chez Swann
Ranked #60 of 164 Hotels in Montreal
Certificate of Excellence
Gatineau, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect stay!!”
4 of 5 bubbles Reviewed 29 May 2014

We stayed at the Swann in Montreal May 9th - 11th and we absolutely loved it. Loved the location for shopping. The rooms are very well kept and super clean! We had a Groupon deal so the price was unbeatable!! Lovely hotel!! The staff was very nice. Would certainly recommend it to my friends! ;)

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Manon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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437 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Richfield, Wisconsin, United States
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

I recently stayed at Chez Swann for a short 3 night stay in Montreal. This was a short family get-a-way and I really liked the hotel. The room was large and had a great big bathroom. It was a very eclectic hotel, my understanding is that the rooms are not similar, but each have their own "personality". The bed was very comfortable, with a great down comforter that makes you feel warm and comfortable. They have a great "European" breakfast that is free; croissants, bouquets and pan chocolate with great tea and coffee. Yogurt is available. I found the people at the hotel were very friendly and helpful. There was supposedly a "Spin room" to exercise.. I am not sure if it was there or I really did not attempt to find it. They would allow us to buy wine and the bar downstairs would open it for us, or allow us to take drinks to the room. The location is near McGill University and comfortable walk from most of the sites you would want to see in downtown Montreal.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 25 May 2014 via mobile

2 blocks to the bars and restaurant at crescent street. Hotels guests are mostly young crowd with late night drinking. I could hear them in the hallway well into 3 am. At 6:59am, the construction site right next to our bedroom started banging.
The decor in room is minimal with one wing chair and a desk in a Junior suite. Bed is ok but the pillow is stiff ( standard, no other options). Shower stall is long and has 2 massage jets for 2 people. One end of the wall is glass looking through at the bed.
Free wifi in room is nice. Breakfast is offered at a restaurant connected to the hotel with coffee, juice, croissant and cereal. No hot dishes.
Overall I think it's a bit over-rated by other reviewers.
I booked it through a popular European website Splendia. The system did not crossover to the hotel computer but the hotel will honor the booking.
The manager promise an upgrade next time around for the noises and inconvenience. I will give them a second chance only if the price is right.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank TangueraNewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 May 2014

I stayed at the hotel for about three weeks. The experience was nice. The room was amazing. The staff were very welcoming, Raluca deserves 5 stars for costumer service, very professional, helpful, sweet and warm attitude.

I will definetly go back to Hotel Chez Swann

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpharetta, Georgia
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 8 May 2014

I was actually a little reluctant to go to such hotel, far from the usual classical ones (Sheraton, Best Western, Marriott etc..) in terms of design. But after 1 night spent there, I'm happy I tried it: it's so different to be in a room you won't fins anywhere else. Too bad I was travelling by myself, I'm sure my spouse would have loved it: the romantic touch, the "je ne sais quoi" that makes it better... I would come back if I can.
Pros: very good location, different, clean, service, excellent restaurant "le chat penche" connected to the lobby, double shower
Cons: skylights in my bedroom, bed and pillows not so good

Room Tip: My room on the 3rd floor had skylights.. Ok with me as I had to wake up early, but ask to avoid such...
See more room tips
  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Olli_66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 30 April 2014

Stayed here almost two weeks for a mix of a business & personal trip...

The pro's

- Exceptional customer service
- Front-desk went to get a dog in a room because it kept on barking
- The look & feel of the rooms
- In the heart of Montreal nightlife and next to the mountain
- Starbucks is 30 seconds away

The only con
- You need an eye patch if you want to sleep in the morning because the rooms on the 3rd floor all have sky windows

Would I stay here again... most probably

Room Tip: Room 311 is perfect for non-existent noise !!!
See more room tips
  • Stayed April 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thewizzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moncton, Canada
Level Contributor
48 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 13 April 2014 via mobile

The Hotel Chez Swann is sexy. It's also very stylish. After that, it's a small, well located boutique hotel with minimal services. I would recommend it for a romantic evening away, but not much else.

Pros:
-sexy, stylish, gorgeous rooms
-great downtown location a few steps from Peel metro
-good wifi
-comfy bed

Cons:
-spotty service : awkwardly polite at the best of times and borderline shifty at the worst
-my room had no actual windows save a skylight and windows to an interior light well
-the hvac wasn't great. By running the ac 2 whole days I managed to get the temp down 3 degrees. This made for a stuffy room
-there was no way to block out the light from the skylight. A bit harsh when looking for a lazy morning
-the included breakfast was very basic for being served in such a presumably nice restaurant. Those who need protein or avoid gluten and dairy will need to go elsewhere.

I wouldn't stay again. It wasn't awful, but I could have done much better at the price point.

Stayed April 2014, travelled solo
Helpful?
1 Thank Nick_and_Michael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Chez Swann

Property: Hotel Chez Swann
Address: 1444 rue Drummond, Montreal, Quebec H3G 1V9, Canada
Phone Number:
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #60 of 164 Hotels in Montreal
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Chez Swann 4*
Number of rooms: 23
Official Description (provided by the hotel):
ROOM TYPES:La Mondaine, La Demi-Mondaine, Le Boudoir, 23 Rooms feature, 6 suites, 10 jr suites, 8 rooms]La Mondaine KG, 4 rooms, La Mondaine QN, 2 roomsLa Demi-Mondaine KG, 8 rooms, La Demi-Mondaine QN, 2 rooms, Le Boudoir KG, 4 rooms, Le Boudoir QN, 3 rooms, ROOM AMENITIES: King or Queen beds. Bay windows in suites. City view. Pillow-top mattress. Premium bedding. Triple sheeting. Douvet and custom-designed textiles. Desk. In-room safe (accommodates laptop). 40 inch HD LCD television with USB plug in. Cable television. Premium channel(s). Free movie channels. Wireless high-speed internet and dial-up access (complimentary). iPod/iHome docking station. Direct-dial, multi-line, speaker phone. Free local calls. Free long distance calls within Canada and USA. Voicemail. Complimentary bottled water. Rainfall shower heads with massage jets. Air conditioning. Non-smoking. ... more   less 
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