Really disappointed in this hotel. I stayed here a few months ago, and was pretty unimpressed in general given the price of the room, but hey, you can't have it all and you learn your lessons.
They charged me for mini bar purchases that were never made (and in fact, I left an extra Red Bull that I brought with me in the fridge, so they actually had more than I when I arrived). When I called to dispute, the person on the phone while rude, refunded the amount but wasn't able to tell me how the calculate these charges, despite me asking.
Then, nearly a month after I had checked out, they again charged my credit card for the disputed amount. This is absolutely unacceptable, and I wouldn't recommend this hotel to anyone.
- Official Description (provided by the hotel):
- Nestled in an original Beaux-Arts building in the historic quarter of Old Montreal, the St Paul opened in 2001 as Canada’s first ever boutique hotel. The 119-room property, designed by Montreal-based design firm Borrallo Interiors offers a timeless blend of past and present, and an innovative design that maintains the integrity of the building’s original architecture. Bold juxtapositions of color and texture heighten the senses and transport guests on a visual journey throughout their stay. Masculine elements like straight cuts and strong lines collide with feminine expressions found in the fashion-inspired fabrics to create a soothing paradox ... more less
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- Also Known As:
- St Paul Hotel